Eliminate War Rooms and Lower MTTR with Application Observability

Presented by

Eileen Haggerty, AVP, Enterprise Product & Solutions Marketing, NETSCOUT

About this talk

Join this discussion for expert insight on: • How digital transformations have impacted the traditional troubleshooting workflow, resulting in time-consuming, vendor finger-pointing war rooms that extended costly, protracted application and network degradations and outages. • Common challenges, negative business impacts, and the importance of quality performance of SaaS, UCaaS, and other critical applications on employee productivity and customer experience. • Best practices and tips to combine observability and synthetic testing to enable early intervention and troubleshooting that can reduce, and may even help avoid, slowdowns and outages that impact customers and employees. • Several use cases focused on common issues with UCaaS and SaaS applications that illustrate the value of leveraging deep packet inspection and synthetic business transaction testing to achieve optimal application performance and rapid problem resolution. • How using NETSCOUT nGenius® Enterprise Performance Management solutions benefits organizations by reducing troubleshooting time and mean time to repair (MTTR), effectively eliminating the War Room entirely.
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NETSCOUT is a market leader in real-time service assurance and cybersecurity solutions for today’s most demanding service provider, enterprise and government networks. NETSCOUT’s Adaptive Service Intelligence (ASI) technology continuously monitors the service delivery environment to identify performance issues and provides insight into network-based security threats, helping teams to quickly resolve issues that can cause business disruptions or impact user experience. NETSCOUT delivers unmatched service visibility and protects the digital infrastructure that supports our connected world. To learn more, visit www.netscout.com.