Spotlight: SaaS Revelations from UCaaS and Today’s Enterprise Survey Report

Presented by

Anthony Cote, Senior Product & Solutions Marketing Manager, NETSCOUT

About this talk

Join this discussion for expert insight on: • Trends in the number of SaaS tools used in today’s organizations. • Importance of SaaS performance and user experience to cloud-driven, agile enterprises. • Effect of SaaS-impacting trouble tickets on the IT Help Desk. • Effectiveness of troubleshooting problems involving SaaS. • True cost of outages involving SaaS tools on the business. • Anecdotes from survey respondents about issues in their environment.
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NETSCOUT is a market leader in real-time service assurance and cybersecurity solutions for today’s most demanding service provider, enterprise and government networks. NETSCOUT’s Adaptive Service Intelligence (ASI) technology continuously monitors the service delivery environment to identify performance issues and provides insight into network-based security threats, helping teams to quickly resolve issues that can cause business disruptions or impact user experience. NETSCOUT delivers unmatched service visibility and protects the digital infrastructure that supports our connected world. To learn more, visit