Support Software Plays a Lead Role in the Virtual Future

Tim McElligott, Senior Consulting Analyst
Why You Should Attend:
•Learn what factors are truly driving change
•Comprehend how NFV and SDN fit together
•Understand why operations and business management are so important and intertwined
•Find out if this is finally the end of the legacy network
Apr 3 2014
50 mins
Support Software Plays a Lead Role in the Virtual Future
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IT Security

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  • Who has earned the bragging rights as the most secure college athletic conference?

    Colleges have rivals both on the football field and in the classrooms, but how do they fare in security performance? Watch this webinar featuring Stephen Boyer, CTO and Co-Founder of BitSight Technologies, and Rebecca Sandlin, CIO of Roanoke College, to learn how the major athletic conferences compared in key security performance metrics. There is also a discussion about why security benchmarking is so significant in education.

    Watch this webinar to discover:

    - The unique challenges higher education faces in securing their networks and how benchmarking can help
    - Why performance varies across the industry, and how that translates into actionable intelligence for security teams
    - How Security Ratings are enabling Roanoke College to gain tremendous insights about security strategy and performance issues that they can share with their board.
  • Who has earned the bragging rights as the most secure college athletic conference?

    Colleges have rivals both on the football field and in the classrooms, but how do they fare in security performance? Watch this webinar featuring Stephen Boyer, CTO and Co-Founder of BitSight Technologies, and Rebecca Sandlin, CIO of Roanoke College, to learn how the major athletic conferences compared in key security performance metrics. There is also a discussion about why security benchmarking is so significant in education.

    Watch this webinar to discover:

    - The unique challenges higher education faces in securing their networks and how benchmarking can help
    - Why performance varies across the industry, and how that translates into actionable intelligence for security teams
    - How Security Ratings are enabling Roanoke College to gain tremendous insights about security strategy and performance issues that they can share with their board.
  • Today’s threat actors are more sophisticated than ever, and organizations need live attack intelligence that alerts them to emerging threats long before they become full-blown attacks that lead to sensitive data loss. Furthermore, organizations need the most current threat data available in order to protect their networks from incursions – they need real-time actionable intelligence.

    Join us for the upcoming webinar, “Actionable Intelligence: A Threat Intelligence Buyer’s Guide” featuring Rick Holland, Principal Analyst at Forrester Research, and Jeff Harrell, Senior Director, Product Marketing at Norse, to learn how to evaluate the various threat intelligence offerings in the marketplace, and how to utilize them to prevent today’s advanced attacks.

    In this webinar you will learn about:
    * The criteria needed to effectively evaluate threat intelligence solutions that meet your organization's needs
    * The value of the different types and sources of internal and external threat intelligence
    * How best to utilize threat intelligence to realize a greater return on security investments and better protect your organization
  • Today’s threat actors are more sophisticated than ever, and organizations need live attack intelligence that alerts them to emerging threats long before they become full-blown attacks that lead to sensitive data loss. Furthermore, organizations need the most current threat data available in order to protect their networks from incursions – they need real-time actionable intelligence.

    Join us for the upcoming webinar, “Actionable Intelligence: A Threat Intelligence Buyer’s Guide” featuring Rick Holland, Principal Analyst at Forrester Research, and Jeff Harrell, Senior Director, Product Marketing at Norse, to learn how to evaluate the various threat intelligence offerings in the marketplace, and how to utilize them to prevent today’s advanced attacks.

    In this webinar you will learn about:
    * The criteria needed to effectively evaluate threat intelligence solutions that meet your organization's needs
    * The value of the different types and sources of internal and external threat intelligence
    * How best to utilize threat intelligence to realize a greater return on security investments and better protect your organization
  • Social engineering targets our most challenging assets - people! We'll share a case study on how a regulated, mid-sized company prioritized risks, developed a mitigation strategy, and delivered an innovative awareness campaign.

    What's unique about this example is the program we helped build to incorporate active control testing, user feedback, and metrics to improve employee training alongside traditional technical controls.
  • Social engineering targets our most challenging assets - people! We'll share a case study on how a regulated, mid-sized company prioritized risks, developed a mitigation strategy, and delivered an innovative awareness campaign.

    What's unique about this example is the program we helped build to incorporate active control testing, user feedback, and metrics to improve employee training alongside traditional technical controls.
  • In this webinar we will examine what information security and threat analysts can expect in 2015. Topics will include using threat intelligence before and after data breaches, information sharing, the Internet of Things, and the role of the CISO.
  • Attack Intelligence to Power Tomorrow’s Cyber Response.

    Preparing to combat every threat and vulnerability is a war that no cybersecurity professional can win today. Speed, accuracy and visibility of threats and active attacks is critical to defending against APTs and other sophisticated attacks responsible for today’s headline-grabbing data breaches. The next generation of advanced threat prevention solutions will require a significant shift in how we incorporate threat and attack visibility into everyday security operations, enabling incident responders to identify and stop campaigns as they happen.

    Join us as IDC’s Research Vice President for Security Products Services Charles Kolodgy shares his view of the threat landscape, including how threats are evolving, how cybercriminals are becoming more sophisticated and what new solutions are necessary to combat APTs.
  • Attack Intelligence to Power Tomorrow’s Cyber Response.

    Preparing to combat every threat and vulnerability is a war that no cybersecurity professional can win today. Speed, accuracy and visibility of threats and active attacks is critical to defending against APTs and other sophisticated attacks responsible for today’s headline-grabbing data breaches. The next generation of advanced threat prevention solutions will require a significant shift in how we incorporate threat and attack visibility into everyday security operations, enabling incident responders to identify and stop campaigns as they happen.

    Join us as IDC’s Research Vice President for Security Products Services Charles Kolodgy shares his view of the threat landscape, including how threats are evolving, how cybercriminals are becoming more sophisticated and what new solutions are necessary to combat APTs.
  • Mobile is no longer a supplementary channel for the enterprise; It is quickly becoming the primary channel to deliver business critical information and experiences to partners, customers and employees. Join Sarvesh Jagannivas, VP of Product Marketing at MuleSoft, and Uri Sarid, CTO at MuleSoft, as they discuss the mobile enterprise opportunity, and the biggest challenges preventing successful mobile delivery.

    Join this webinar to learn:
    - Why mobile applications are the new imperative for the enterprise
    - The top challenges preventing rapid, scalable and secure mobile application development
    - Three case studies of industry leaders who are building mobile enterprises
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  • Unified Communications in Asia Pacific: How is the market reshaping? Mar 12 2015 3:00 am UTC 60 mins
    The unified communications industry in the APAC region will undergo several changes in 2015, which include growth in UCaaS, mid-market uptake, BYOD, and channel ecosystem. Apart from few hindrances, most market factors suggest growth in the UC market. In addition, the Mega Trends (Cloud Computing, Big Data, Internet of Things, and Mobility) will induce prosperity in this market. Join us in this webinar to get a Frost & Sullivan’s perspective on the future of APAC unified communications industry, and initiate a dialogue with our analysts.
  • 2015 IT Predictions for Latin America Mar 3 2015 4:00 pm UTC 60 mins
    Most IT providers have offers related to big data, cloud, mobility and security, and companies are looking at IT as the way to reduce costs and be competitive during an economic crisis. Investments in IT trends such as cloud computing and big data will rise thanks to a new player in the game: the business departments. This analyst briefing will show why companies are investing in IT, and what will change in 2015.

    Why you should attend:

    - Discover how many companies will adopt big data, cloud, mobility and security in 2015
    - Understand the current scenario of these trends in Latin America
    - Learn what will be different in 2015 regarding each trend
  • 2015 Predictions for Telecommunications Services in Latin America Recorded: Feb 5 2015 47 mins
    Consolidation is increasing in Latin America as revenue growth rates decrease, and there is an increasing demand for network investment to deal with the data traffic generated by smart devices.
    This briefing will underline Frost & Sullivan’s key predictions for 2015, focusing on the implications of competitive dynamics as companies catch the wave of new fixed and mobile services and applications opportunities to substitute voice services revenue.
  • 2015 Key Predictions for Collaboration Technologies in Latin America Recorded: Jan 22 2015 61 mins
    Collaboration technologies are nowadays a strategic business asset, not simply a desktop tool for messaging and document sharing. The ability to harness the collective knowledge and expertise that lies within a company workforce is a powerful competitive advantage and source of innovation for Latin American businesses.

    Hence the management and implementation of collaboration technologies becomes primordial as the incoming generation expects a more flexible environment that provides choices in how, when, and where they work, as well as the device they use and the way they interact with others.

    Why you should attend:

    - Learn about key trends shaping the collaboration industry in Latin America

    - Understand how various communications and collaboration tools address specific business needs

    - Receive a glimpse into “the office of the future” and the future of industry convergence
  • Connected Work: Technologies Investment Priorities in 2015 and Beyond Recorded: Dec 18 2014 46 mins
    Why you should attend:

    • Learn about Mega Trends shaping the ICT industry
    • Find out how customer IT challenges and business objectives translate into investment priorities
    • Understand how various communications and collaboration tools address specific business needs
    • Learn about the latest developments in communications technology
    • Receive a glimpse into “the office of the future” and the future of industry convergence
    • Make decisions about technology investment priorities in 2015 and beyond
  • Mexico Telecommunications: Winners and Losers in a Changing Scenario Recorded: Dec 17 2014 61 mins
    The Mexican Total Telecommunications Services Markets earned revenues of $30.8 billion in 2013 and estimates this to reach $37.,2 billion in 2019., This is mainly driven by the positive economic outlook;, intensifying competition;, investments by competitors to offer triple-, quadruple-, and quintuple-play bundles;, and investments to implement and expand thi3rd- generation (3G), long-term evolution (LTE), GigaEthernet, fiber to the home (FTTH), and other networks.

    By attending this Analyst Briefing you will learn:

    -What segments offer the best growth opportunities?

    -What are the growth drivers?

    -What segments are already mature?

    -Where is the competitive pressure larger?
  • Colombia Telecommunications: What's Hot and What's Not? Recorded: Dec 4 2014 61 mins
    The Colombian telecommunications services market earned revenues of $11.4 billion in 2013 and is estimated to reach $14,9 billion in 2019, mainly driven by the positive economic outlook, intensifying competition and investments to offer triple, quadruple, and quintuple-play bundles. Additionally, the market will be fuelled by expenditures to implement and expand 3rd generation (3G), long-term evolution (LTE), GigaEthernet, fiber to the home (FTTH), and other networks.

    The presentation will help attendees:

    - Improve the understanding of the Telecom competitive landscape in Colombia

    - Learn what Colombian telecom segments offer the best growth opportunities and what are the drivers impelling the market

    - Discover what segments are already mature and where the competitive pressure is larger

    - Follow market recommendations and forecast until 2019
  • Big Data & Analytics: Who's Buying What, and What are They Missing? Recorded: Dec 3 2014 46 mins
    Stratecast recently surveyed 400 enterprise decision makers to find out which Big Data & Analytic solutions they are implementing and how well those deployments are meeting their expectations. Frost & Sullivan will be providing an overview of the survey findings, aimed at dispelling any doubts regarding the growing importance of BDA solutions.

    Attend this webinar to discover:

    • Which types of BDA solutions are enterprises adopting and which are not so popular?

    • Are enterprises getting the ROI and other benefits they expected from utilizing BDA solutions?

    • What are the specific factors that buyers and sellers need to address in order to achieve greater success?

    Webinar attendees also will receive a complimentary copy of Stratecast’s 2014 Big Data Vendor Directory, which covers more than 300 vendors of 18 different types of Big Data and analytic solutions.
  • Insights into ICT Growth Opportunities in Key Industries in SA to 2018 Recorded: Dec 2 2014 34 mins
    Technological advances and the promotion of connectivity by various stakeholders in South Africa have combined to produce a market that is extremely attractive to a range of ICT providers. Changing market dynamics have also pushed ICT providers to expand their product and service offerings away from basic connectivity, voice, and messaging revenues.

    In order to compete effectively, ICT providers need to improve their understanding of particular industries and their specific ICT requirements. This evolution in strategy requires improved understanding of industry dynamics, particularly adoption trends, in order to better understand the impact of ICT developments on customer needs.

    Why You Should Attend:

    • Learn about the growth of enterprise ICT in key industries in South Africa.
    • Hear the five-year forecast of the enterprise ICT spend and demand across key industries in South Africa.
    • Learn about the growth of enterprise ICT in key industries in South Africa.
  • Tracking Investments in Latin America’s Data Center Services Market until 2019 Recorded: Nov 26 2014 62 mins
    The information technology (IT) infrastructure outsourcing services market in Latin America is becoming more mature each day. Companies are understanding the benefits of outsourcing, focusing on the core business, reducing costs, followed by the strategy of turning capital expenditure (CAPEX) into operational expenditure (OPEX), where instead of investing money in expanding capacity, it is turned into services.

    Additionally, new technology trends such as mobility, cloud and big data, are having a positive impact on the regional datacenter services market. As more information is generated and is strategically used by companies, with a necessity of access anywhere, anytime and through any device, datacenter services providers are gaining traction in the region.

    Why you should attend:

    - Discover new market and technology trends that are shaping the regional IT outsourcing sector

    - Learn more about the most demanded datacenter services in the key Latin American countries

    - Improve the understanding of the IT Outsourcing competitive landscape in Latin America

    - Follow recommendations and forecast until 2019
  • Unraveling the Dynamics of the Brazilian Telecommunications Market: 2014-2019 Recorded: Nov 13 2014 78 mins
    The expansion of fiber optic, 3G and 4G networks in Brazil is engendering noteworthy investments in the telecommunications sector. Telcos stand in need of reinventing their business models in order to face the increased traffic on networks, which demands continuous investment, while seeking to grow and diversify revenue streams.

    The briefing will underline Frost & Sullivan’s key predictions from 2014 to 2019, focusing on the implications of competitive dynamics as companies fight over new fixed and mobile services and applications opportunities.

    The presentation will help attendees:
    -Improve their understanding of the competitive landscape in the Brazilian Telecom market.
    -Discover the national Telecom perspective with the drop in mobile termination rates until 2019.
    -Obtain the appropriate elements that will support them build their future strategy.
  • Take a Ride into the LATAM Contact Center BPO Panorama: Present and Future Recorded: Nov 4 2014 62 mins
    Despite the challenging economic conditions experienced by Latin America in 2013, the contact center business process outsourcing (BPO) industry managed to exhibit growth and a positive forecast for the coming years. Positioning the region as a hot spot for nearshoring from the United States and focusing on an omni-channel strategy that will maintain the competitiveness of Latin American markets have been the key wheels of the contact center BPO industry road map.

    The key trends, opportunities and challenges for Argentina, Brazil, Mexico, Chile, Central American and Caribbean (CACAR), Peru and Colombia, as well as the evolution of the main market metrics regarding services, contact centers channels and key vertical segments will be discussed during the briefing.
  • Are LATAM Companies Adopting Managed Security Services? Recorded: Oct 30 2014 37 mins
    New trends such as cloud computing, mobility and Internet of Things (IoT) are progressively impacting the Latin American managed security services (MSS) market. Indeed, the higher level of data flows have generated new vulnerabilities and driven attacks that are exacerbating companies’ security concerns. As the sophistication of Internet attacks escalates in Latin America, managed security service providers (MSSP) are also improving the quality of their services by creating partnerships with other companies to enhance their offers.

    The presentation will help attendees:

    - Improve their understanding of the competitive landscape in the Latin American managed security services market.

    - Learn the key technology trends influencing security investments in the region.

    - Discover the major predictions and recommendations related to the future of the MSS industry.
  • Mobile Devices Security: The Invasion has Started Recorded: Oct 28 2014 32 mins
    Recent data breaches in the US targeted areas that were never or rarely impacted in the past, such as POS (point-of-sales) terminals. As a result, the industry had to provide a list of best practices and deliver additional software or patches to merchants. The next forecasted target is, without a doubt, the mobile ecosystem.

    This briefing will show you the different threats and existing solutions. We will also discuss the different authentication solutions and the latest market trends.
  • Optimizing the Bottom Line: Financial assurance key for global CSPs Recorded: Oct 15 2014 39 mins
    Given the continued global adoption of smartphones and mobile devices, one could envy the financial position of communication service providers (CSPs). However, market saturation in many areas is pushing prices down—reducing revenues—while network and other costs continue to increase to support all these new data-hungry devices. This briefing will focus on the monetization tools suppliers are offering global CSPs in the segment Stratecast refers to as financial assurance.

    Key Questions and Benefits:
    • What is Financial Assurance? Revenue assurance, fraud management, and margin assurance.
    • Isn’t revenue assurance old-school? No! Learn why revenue assurance is more important today than ever.
    • Are we still dealing with fraud? Yes, fraud continues unabated and with increasing sophistication, but with the right fraud management tools, CSPs can reduce the cost drain of fraudulent activity.
    • How do we optimize our bottom line? Learn how purpose-built analytics are providing margin assurance—increasing revenues and decreasing costs—in every area of the offer-to-cash lifecycle.
  • The Exploding, Intriguing Opportunity of Mobile Worker Apps Recorded: Oct 2 2014 42 mins
    This briefing will investigate the preferences and plans revealed in our annual survey of mobile and wireless decision-makers.

    Why You Should Attend:
    - Learn which apps are hot and which are not.
    - Understand the real pros and cons of implementing mobile worker apps from the customers' perspective.
    - Identify today's favorite mobility partners and how they're chosen.
    - Hear preferences regarding mobile devices, EMM platforms, the cloud, and custom vs. prepackaged apps.
  • APAC Data Center & Cloud Computing Market: Where is the next bill. $ opportunity Recorded: Sep 23 2014 24 mins
    The briefing will provide service providers an insight into the opportunities that the data center and cloud computing market is creating for the growth of their business. It will uncover three key issues:
    •Scale of the opportunity for the next 5 years with the key trends across each service segment
    •Five major trends that are characterizing the future of the market
    •Suggestions and case studies of unique value propositions in the market
  • New Opportunities for Operators in the Blended Reality Era Recorded: Sep 9 2014 41 mins
    Frost & Sullivan will share insights on the most important trends in the mobile industry and how they will affect existing value chains and business models. We highlight important developments and what they mean for your business.

    We will:

    • Explore advancements in mobile devices, including health monitoring and wireless transactions
    • Identify the disruptive threats and opportunities
    • Recommend strategies on how operators can adapt and remain relevant
  • Cybersecurity Innovations: Impact on Key Sectors Recorded: Sep 2 2014 58 mins
    The growing number of cyber attacks results in confidential information being compromised, network outages and loss of control over essential computing resources. With the increase in digital applications, mobile users, process automation and wireless network usage in key sectors, the attack surface for cyber threats is growing. This briefing will focus on the impact of various cyber threats and innovations in the cyber security space.

    Why You Should Attend:
    *Learn about the emerging threats and attack methods
    *Identify the key sectors facing frequent attacks
    *Know how key sectors are being affected
    *Find out how emerging innovations can protect against targeted cyber attacks
  • Uncover the Burgeoning Market for DDoS Mitigation Recorded: Aug 27 2014 37 mins
    Distributed denial-of-service (DDoS) attacks have the potential to disrupt any organization across various industry segments. Given the prominence of online presence, businesses of all sizes seek solutions to address DDoS risk. DDoS is an attack that attempts to block access to a website for legitimate users by sending massive amounts of unwanted network traffic to overwhelm the targeted site. As a result, it causes the targeted company to lose customers and damages the user experience. Frost & Sullivan will present the factors driving market growth, as well as, the challenges the market currently faces

    Join this briefing to learn:
    • Why demand for DDoS mitigation solutions is growing
    • The advantages and challenges for different DDoS mitigation solutions
    • Future plans for DDoS mitigation
Frost & Sullivan Analyst Briefing Series
Frost & Sullivan's Information & Communication Technologies practice provides global industry analysis, growth consulting (strategy consulting), market forecasts, and insights into emerging technologies that are designed to help your company address current trends and challenges, identify new technologies, and take advantage of opportunities for growth. Our global teams of industry experts, consultants, and market analysts continuously monitor enterprise communications, communication services, conferencing & collaboration, mobile & wireless, space & communications, IT applications & services, network security, contact centers, and kiosks & retail systems markets.

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  • Title: Support Software Plays a Lead Role in the Virtual Future
  • Live at: Apr 3 2014 5:00 pm
  • Presented by: Tim McElligott, Senior Consulting Analyst
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