Fraud Detection and Prevention (FDP) platforms have evolved from rules based systems to far more sophisticated technology offerings that incorporate artificial intelligence (AI) with algorithms that analyze 2,000+ different variable combinations in the background to continuously verify that a banking or retail customer account is being accessed and used by the legitimate user. While anti-fraud programs of the past created a frustrating customer experience, these modern platforms are enabling organizations to reduce fraud, increase profits, and measurably improve the customer journey.
This session will address several issues in an interactive panel discussion format including:
• How is it possible to improve the user experience and enhance security with fraud detection and prevention platforms?
• How can organizations detect social engineering and automation in digital channels before a transaction takes place?
• How can fraud detection and prevention platforms identify and stop new types of fraud before they become a problem?
• As new regulations arise, how can organizations that want to use fraud detection and prevention platforms ensure they remain compliant?
• Is it possible for these technologies to reduce the burden of anti-fraud departments and the security teams that support them?
• What should be top of mind for C-level executives when they begin their search for a potential partner in the fraud detection and prevention space?