Telcos and Enterprise: Real-Time, Real Opportunity

This webinar will explore the latest IDC research into how businesses view their CSPs and the key capabilities necessary to drive a revolution in Enterprise telecoms. This session will answer: 1. What enterprises are looking for from their CSPs – and what CSPs could be doing better 2. Why around 70% of enterprises would consider switching to a CSP that offered greater service control and billing transparency 3. Why success in B2B 5G will depend heavily on a trusted enterprise and operator relationship, and why improving the enterprise proposition today could maximize 5G revenue tomorrow Speakers: Christophe Mendonça, MATRIXX Software – Christophe has a wealth of knowledge of the telco and IT markets gained through key Marketing, Sales and Consulting roles at global operators and vendors, and regularly represents the company at industry events and in analyst engagements. Much of his current focus is on outlining how disruptive technologies can be leveraged in order to modernise the current telco operating model. Karl Whitelock, IDC – Mr. Whitelock's breadth and depth of coverage allows a holistic operations and monetization perspective pertaining to hybrid (virtual and physical) networks, customer experience evolution and enterprise partner ecosystems. He also brings several years of insight pertaining to multi-partner (B2B2X) business models, ecosystem management and cloud-based solution architecture. In his current role, he is responsible for market share and forecast reports in addition to global strategic insights.