Chris Wendt, Comcast; Douglas Ranalli, NetNumber Inc.; Michael Campbell, TITAN Applications;
The problem of illegal robocalling is massive, and massively expensive. The FCC tells us that US consumers are deluged with unwanted calls, receiving over 200,000 of them every minute, and that 47% of those calls are illegal scams. Given the wide prevalence of unwanted calls, an increasing number of consumers have completely lost faith in the integrity of the public telephone network and no longer answer incoming calls. Legitimate calls from people and enterprises without nefarious intent have become unplanned collateral damage, and legitimate businesses are experiencing increasing difficulty reaching their legitimate customers.
To combat this pervasive and growing menace, the FCC has mandated that carriers must implement the STIR/SHAKEN framework by June 2021 in the USA. This has the intent of restoring faith in the public telephone network by eliminating one of the key contributors to the deluge of unwanted calls, fraudulent robocalls. The approach will create a circle of trust that consumers can rely on.
In August 2020, next generation signalling and security provider NetNumber introduced the industry’s most comprehensive family of STIR/SHAKEN solutions to combat this fraudulent threat and help operators meet the issued mandates.
Join NetNumber and guest COMCAST in this interactive webinar discussion that will outline the threats posed and explain the industry’s approach to address the challenge