Fraud Focus: How can ICT be exploited for revenue gain?

Presented by

Jussi Makela, Katia Gonzalez, Finn Kornbo, Malick Aissi, Robert Teichmueller, Morgan Ramsey

About this talk

#VirtualCapacityMiddleEast Telecoms Fraud leads to degraded quality of experience, high revenue loss, settlement and bill disputes and a downgraded customer experience. This session will tackle the various ways in which sectors of Telecoms such as Voice, Messaging and Roaming can be disrupted and utilised by criminals for profit, and attempt to assess what steps can be taken in order to mitigate the disruption and losses caused by these activities? Which area of messaging fraud poses the largest risk? Grey routes, Smishing, SIM Farms, or other means? What can carriers do to stop fraudulent "robocallers"? Is PBX hacking increasing?
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