Karthik T S - Head - Centre of Excellence at Torry Harris Integration Solutions and Stephen Reidy – CIO, Three Ireland
CSPs have traditionally focused on improving B2C customer journeys online and in retail outlets. There is opportunity in digitally empowering the enterprise customer segment, both large enterprises and SMBs, by facilitating B2B digital commerce, using the power of 5G, IoT and open APIs to forge new digital ecosystems.
CSPs can become true digital enablers and system integrators, offering their core assets in an as-a-service model to enterprise customers, using a platform approach.
In this webinar, we discuss connected enterprises and the role of integration to:
1. Enhance your customer experience journeys by containerizing & cloud-enabling legacy backend assets (Part 1)
2. Create new revenue opportunities by digitally empowering enterprise customers and SMBs (Part 2)