[Ep.1]: AI Drives Measurable Success in Customer Engagement

Presented by

Robin Gareiss, President & Founder, Nemertes Research

About this talk

Intelligent Customer Engagement Series [Ep.1] AI Drives Measurable Success in Customer Engagement Nearly 50% more companies are using or planning to use AI in their customer engagement initiatives. Nemertes recently studied how 518 companies are using AI and analytics to improve their customer experiences. This webinar details: • how these companies use AI • what measurable improvements resulted.

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