The Goldilocks Problem of Software Delivery

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Presented by

Anders Wallgren, VP of Tech Strategy, CloudBees

About this talk

Over the last 15 years, organizations have had difficulty with the entire software delivery process, but two artifacts in particular became a recurring problem. The problem stems from the Goldilocks principle: one of these artifacts is much too big to overcome efficiently, and one of them is much too small to make a significant impact, so we need to find the one that is just right. So what artifact is “just right?” As the user, what we really care about are the Features: the stuff we use and interact with all the time to make our daily lives better. However, the systems we have today haven't advanced to the point where software features are the nearest proxy for customer value. In other words, the feature must be at the forefront of the UI. In this talk, I will share why features are the proxy for value and explore the different levels of abstraction for the “just right” aspect of a Feature in order to shift people's mindset from thinking in terms of Builds or Releases, to thinking in terms of the customer and business value. I will share tactics to address the Goldilocks problem and how to have these discussions at the right level of the software in order to make prioritizations, decisions, and discoveries. What Attendees Will Learn: A different perspective about software delivery, which will help them make better decisions about which features to pursue and builds/releases to postpone. Learn why features are the future and how they are the perfect middle-ground between individual builds and major releases. How to ultimately break free from the Goldilocks problem of software delivery.
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