Chaos Wrangling: The Latest Addition to the CMO To-Do List
In today’s expanding marketing landscape—not to mention today’s increasingly complex matrix known as the customer journey—the chief marketing officer is faced with sheer and unadulterated chaos. From the multiplying channels that our customers are defining as their most valued to the massive amounts of customer data and intelligence flooding (i.e., clogging) our analytics and intelligence systems, CMOs must wrangle and tame the complexity in order to make better decisions faster and have true visibility and transparency into performance, outcomes and value to the business.
Unfortunately, the old standards of marketing operations no longer apply, and new approaches, alignments and agility must be included. To delve into the issues of chaos, operations and the mandates to make bold business decisions, the CMO Council, in partnership with Aprimo, will host a one-hour interactive webcast to discuss the complexities and opportunities of modern marketing management. Among the topics to be discussed are:
•How to deliver marketing results at scale with total accountability and transparency in operations
•Best practices to create order from chaos, bringing actionable insights from marketing programs to enhance results and prove ROI
Joining the CMO Council for this best-practice dialogue will be brand leaders who are transforming the chaos across the organization, as well as marketing operations experts who will share examples of where and how transformation can help tame the chaos and turn it into a profitable process.
RecordedSep 22 201665 mins
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Doug Ko-Cohesity, Matthew Missey-Insight, David Clement-Trend Micro, Jeff Mitchell-Microsoft
Today’s buyer and specifier expect their experiences be simple, secure and supremely valuable to them. The question becomes how ready are today’s organizations to not just continue to deliver the great products and services they have been selling throughout the years…but how ready are they to innovate and transform with the intentional and specific goal of exceptional digital experiences?
The Chief Marketing Officer (CMO) Council is dedicated to high-level knowledge exchange, thought leadership and personal relationship building among senior corporate marketing leaders and brand decision-makers across a wide range of global industries. The CMO Council's 15,000 plus members control more than $400 billion in aggregated annual marketing expenditures and run complex, distributed marketing and sales operations worldwide. In total, the CMO Council and its strategic interest communities include over 12,000 global executives across 100 countries in multiple industries, segments and markets. Regional chapters and advisory boards are active in the Americas, Europe, Asia Pacific, Middle East and Africa. The Council's strategic interest groups include the Coalition to Leverage and Optimize Sales Effectiveness (CLOSE), Marketing Supply Chain Institute, Customer Experience Board, Loyalty Leaders, Online Marketing Performance Institute, and the Forum to Advance the Mobile Experience.
Chaos Wrangling: The Latest Addition to the CMO To-Do ListEd Breault, Aprimo, Strategy Consulting ; Jim Lenskold, President of Lenskold Group and author of Marketing ROI[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]65 mins