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Fantastic Expectations, Amazing Revelations – The Fear of Design

Designing service management processes is a fear that must be overcome as the business now expects change as it begins to reshape itself in this new age of IT. These expectations need a pragmatic response, not fantastic, and all they need to reveal is an IT organization capable of re-engineering itself while maintaining control. Design should deliver a new experience, new interfaces and with the minimum of fuss and overhead.

Tune-in to this presentation and learn what you need to overcome the fear of process design, how wizards, widgets and a codeless design environment gives you the advantage you need to realistically deliver to the expectations wanted by the business.
Recorded Dec 10 2014 48 mins
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Presented by
Andrew Smith, Senior VP at EasyVista
Presentation preview: Fantastic Expectations, Amazing Revelations – The Fear of Design

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Service Management by Design
EasyVista, a leading provider of IT Service and Asset Management software, has more than 25 years of experience as a pure player in the IT Management space. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange (ALEZV).

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  • Title: Fantastic Expectations, Amazing Revelations – The Fear of Design
  • Live at: Dec 10 2014 2:00 pm
  • Presented by: Andrew Smith, Senior VP at EasyVista
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