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Keep Hope and ITIL out of the Boardroom When Creating a New IT Strategy

This presentation will put ITIL in its rightful place as the framework around which IT will ensure the control elements within their strategy remain managed and secure. Increasingly forward-thinking IT organisations know they need to become the services broker as the business, end-users, customers and suppliers demand a different experience of IT, where these stakeholders are looking to exploit every technology advantage available to them; whether for commercial gain or smarter working. One thing is for sure, anyone submitting an IT strategy as part of a 3 or 5 year business plan, where ITIL remains the dominant best practice and no collaboration exists across the wider business, will be out-of-date and based upon hope.
Recorded Nov 6 2014 42 mins
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Presented by
Andrew Smith, Senior VP, EasyVista
Presentation preview: Keep Hope and ITIL out of the Boardroom When Creating a New IT Strategy

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Service Management by Design
EasyVista, a leading provider of IT Service and Asset Management software, has more than 25 years of experience as a pure player in the IT Management space. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange (ALEZV).

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  • Title: Keep Hope and ITIL out of the Boardroom When Creating a New IT Strategy
  • Live at: Nov 6 2014 4:00 pm
  • Presented by: Andrew Smith, Senior VP, EasyVista
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