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Replacing your legacy helpdesk tool - What you need to know

Are you facing support and maintenance challenges with your legacy helpdesk tool? The rapid evolution of technology coupled with poor service delivery from your current vendor, an expired maintenance contract, a retired solution, expensive and resource intensive upgrades or not seeing your current vendors vision for the future means that it might be time for a change. Stop worrying about your embarrassingly dated or complex solution and focus on your future IT success. Attend this webinar to learn about the latest IT Service Management trends and what you can do to offer more cost effective, reliable and focused service delivery.
Recorded Sep 18 2012 60 mins
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Presented by
Jon Ryman, VP ITSM Solutions
Presentation preview: Replacing your legacy helpdesk tool - What you need to know

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Service Management by Design
EasyVista, a leading provider of IT Service and Asset Management software, has more than 25 years of experience as a pure player in the IT Management space. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange (ALEZV).

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  • Title: Replacing your legacy helpdesk tool - What you need to know
  • Live at: Sep 18 2012 6:00 pm
  • Presented by: Jon Ryman, VP ITSM Solutions
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