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ITIL Simplified

Senior IT executives are being held accountable to better manage the quality and reliability of IT under the pressures of increasing customer demands, technology expansion and regulatory requirements. Standards, such as ITIL, play a very useful role, but do you find yourself asking questions about how to make ITIL successful and sustainable for your organization?

Join ITIL Expert and ISO/IEC 20000 Manager certified, Russell Stopek, as he shares his knowledge, insight and experience to help clarify the confusion behind the ITIL framework. Russell will help you understand the ITIL framework and guide you to the right ITIL approach to avoid wasted effort. Leave this webinar with an understanding of ITIL implementation best practices and how you can best apply ITIL processes to your organization, avoiding common pitfalls.
Recorded Jan 15 2013 56 mins
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Presented by
Russell Stopek, Senior ITSM Consultant - EasyVista. ISO/IEC 20000 Manager Certified
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Service Management by Design
EasyVista, a leading provider of IT Service and Asset Management software, has more than 25 years of experience as a pure player in the IT Management space. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange (ALEZV).

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  • Title: ITIL Simplified
  • Live at: Jan 15 2013 7:00 pm
  • Presented by: Russell Stopek, Senior ITSM Consultant - EasyVista. ISO/IEC 20000 Manager Certified
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