5 Keys to Success with DIY Chatbots & Intelligent Assistants

Presented by

Dan Miller, lead analyst, Opus Research; Josefine Fouarge, principal product marketing manager, Nuance

About this talk

Businesses are moving their “bot strategy” from vision to reality at unprecedented speeds. New tools and platforms to build bots and intelligent assistants create an illusion that anyone can setup automated assistance that will deliver real business value. In this webcast, learn practical insights from real-world, successful deployments that highlight the importance of combining high quality tools with key strategies and approaches that businesses should keep in mind.   Register now to gain these valuable insights and ensure your DIY projects succeed.  You’ll learn how to: * Gain traction and build trust with customers and employees, alike * Create and meet realistic business objectives and key performance indicators * Leverage existing contact center and self-service resources while avoiding a “garbage-in / garbage-out” deployment * Deliver a customer-centric experience while keeping cost in line * Prove long-term value
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