The Shift to Customized Voice Assistants: How Will You Compete?

Presented by

Dan Miller, Opus Research; Michael Zagorsek, SoundHound Inc.; Nithya Thadani, RAIN; Derek Top, Opus Research

About this talk

A global survey of 320 decision makers across 8 major industries has confirmed that voice assistants are becoming ubiquitous. While customer service, convenience, and loyalty top the list of the benefits, many organizations are unsure how to show ROI or monetize their investments in voice AI. Although two-thirds of companies have implemented a voice assistant, many have not fully customized the experience, and 33% are still sitting on the fence. Join us to learn what top brands are getting right and what you can do to stay competitive. In this webinar you'll discover:
 ● The most recent trends in voice investments ● Common challenges of a voice-first strategy ● The real value of voice assistants for top brands ● How to measure the success of a voice assistant ● Unseen opportunities for monetization and proving ROI
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