Businesses are just scratching the surface when it comes to employing the insights derived from speedy, accurate automated speech recognition.
In this webcast, Opus Research joins Deepgram to describe real-world Conversational Intelligence applications in contact centers, collaboration platforms and beyond. With confidence in accurate transcription, you’ll hear how firms:
• Streamline development processes (capturing, indexing collaboration content)
• Automate customer care and support (voicebots)
• Promote customer retention (sentiment recognition)
• Secure and personalize conversations
• Comply with privacy regulation (scripting and redaction)