New Truths About Self-Service: Enabling Conversational Service Automation

Presented by

Dan Miller, Lead Analyst & Founder, Opus Research; Prof. Levent Arslan, Founder & CEO, Sestek

About this talk

Overcoming business challenges for customer care by leveraging AI-powered solutions to improve efficiencies and customer experience. Hear real-world case studies from businesses utilizing the the "3 A's" - Automate, Authenticate, Analyze - support Conversational Service Automation.

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