Protect and Serve: It's a Tough Gig and Sometimes a Thankless One.

Presented by

Rob England, Consultant at The IT Skeptic

About this talk

"To protect and serve"" is a good motto for IT, as there seems to be an expectation that IT exists only to create new technology solutions in response to the demands of the business: to serve. It's not true. The Information Technology department exists to protect the IT interests of the owners of the organisation whilst also serving IT's customers and users. The two don't always align. IT is entrusted with custody of the organisation's IT assets. Sometimes it is not in the best interests of the organisation to abandon those investments or to increase the risks to the confidentiality, integrity and availability of the information, in order to meet demands for new IT from the customers. Join IT Skeptic, consultant and commentator, Rob England as he explores IT's evolving role in striking a balance in extracting maximum value from existing investments against facilitating the generation of value from new investments. This session is approved for 1 Continual Professional Development (CPD) priSM credit.

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