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Software Asset Management: The New Reality

For many organizations software asset management (SAM), alternatively known as software license management (SLM), has long been on the enterprise IT to-do-list. In 2012, IT organizations are finally waking up to the fact that they are wasting a significant amount of their IT funding each year either on unnecessary new license procurement, on support and maintenance for more licenses than they actually need/use, on “shelf-ware,” or on internally-supporting and hosting software that should have been “decommissioned.” And compliance is still important too, with the consensus that software vendors have increased software audits post financial crisis as new sales revenues have suffered.

Join us and guest speaker, Eveline Oehrlich, VP and Research Director at Forrester Research, Inc. to discuss the opportunities and benefits of SAM, such as reducing costs, improving governance, mitigating risk and ensuring compliance, improving organizational efficiency, and delivering higher-quality IT services. We’ll also explore many of the challenges Forrester sees with corporate SAM programs from “getting started,” to balancing people, process, and technology, to the complexity of new technology licensing models. Would you pass a software audit? Really?
Recorded Jun 28 2013 60 mins
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Presented by
Eveline Oehrlich, VP and Research Director, Forrester Research, Inc. and Crystal Micelli, Sr .Director, CA Technologies
Presentation preview: Software Asset Management: The New Reality

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The consumerization of IT, BYOD and changing service delivery models are driving organizations to really transforming their approach to Service Management. This is requiring a re-think of the IT front office, emphasizing self-service, improved collaboration and integrated and personalized offerings targeted to their specific audience, available across any device. At the same time, organizations continue to need to reduce costs and drive operational efficiency to free up resources to support innovation and growth initiatives.

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  • Title: Software Asset Management: The New Reality
  • Live at: Jun 28 2013 3:00 pm
  • Presented by: Eveline Oehrlich, VP and Research Director, Forrester Research, Inc. and Crystal Micelli, Sr .Director, CA Technologies
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