Responding to demand for high quality customer experience, firms are pervasively adopting Agile and using those practices to deliver initiatives. Unfortunately, when these digital initiatives scale, the lack of enterprise program management maturity quickly becomes evident. Consistent disciplines are essential, but past PMO failures make IT leadership leery. The next generation PMO takes a center of excellence approach to strike the right balance: stripping bureaucracy to focus on strategy, practice lean portfolio management practices, build competencies, while delivering them in a lightweight service oriented approach.
This presentation discusses the organizational structures, skill sets, practices and tools that enable modern, Agile PMOs keep organizations focused, mitigate dependencies and measure delivered value.