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The IT Service Management dilemma and how Big Data can help – Live Demo!

What does Big Data mean in the context of IT Service Management and how it can increase customer satisfaction, improve IT staff productivity, and lower costs?

If you joined our last webinar you will have heard Neville Ward and Rosalie Freeman discuss what Bid Data means in the context of ITSM and the service desk and how it can help you to address these issue.

In this webinar Neville and Rosalie will discuss these points further and it will also include a live demo of HP Service Anywhere.
Recorded Feb 5 2015 39 mins
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Presented by
Neville Ward and Rosalie Freeman

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Hewlett Packard Enterprise Software UK - Perform Better
Hewlett Packard Enterprise brings together an integrated portfolio of software, services, hardware and partner technologies to create IT management solutions, Information Management solutions, Business Intelligence solutions and Security Intelligence and Risk Management solutions that uniquely empower CIOs to leverage the new realities of a cloud-enabled world, manage business threats and risk, and deliver competitive differentiation.

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  • Title: The IT Service Management dilemma and how Big Data can help – Live Demo!
  • Live at: Feb 5 2015 11:00 am
  • Presented by: Neville Ward and Rosalie Freeman
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