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Can we automate ITSM away?

With the constant pressure on IT Budgets and DevOps taking the center stage of attention, there is a trend to automate everything. The question becomes what to do with IT Service Management, is that still needed? which parts can be automated? Is No-Ops a real target? Is this New-Style-of-IT or this ‘Fluid-IT’ is really an answer to everything?

Join Kees van den Brink to discover the possibilities of automating ITSM, what can be learned from movements like DevOps and how an enterprise organization can be organized to handle different level of automation.
Recorded Jun 18 2015 61 mins
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Presented by
Kees van den Brink, Solution Architect
Presentation preview: Can we automate ITSM away?

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Micro Focus UK - Perform Better
Micro Focus brings together an integrated portfolio of software, services, hardware and partner technologies to create IT management solutions, Information Management solutions, Business Intelligence solutions and Security Intelligence and Risk Management solutions that uniquely empower CIOs to leverage the new realities of a cloud-enabled world, manage business threats and risk, and deliver competitive differentiation.

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  • Title: Can we automate ITSM away?
  • Live at: Jun 18 2015 1:00 pm
  • Presented by: Kees van den Brink, Solution Architect
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