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Transforming IT Consumption and Making the move to an IT Service Broker Model

There is a growing need for businesses to offer services that can be consumed quickly and efficiently, without the end users worrying about which particular applications or cloud services providers are involved or on what devices presents significant challenges to traditional ways of operating IT. In meeting these needs IT has the challenge of competing with 3rd party Services Providers who may be more agile and more cost effective than traditional IT offerings.

In this seminar we will explore through examples:

The current business pressures that are leading to IT departments becoming Service Brokers
The business changes necessary for the Service Broker model to be adopted
The importance of the customer experience and making IT services easy to access and use for employees
The potential benefits of becoming a Service Broker
Recorded Apr 12 2016 42 mins
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Presented by
David Clarke, Solution Consulting Manager, HPE Lawrie Meek, Lead Solution Consultant, HPE
Presentation preview: Transforming IT Consumption and Making the move to an IT Service Broker Model

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Micro Focus UK - Perform Better
Micro Focus brings together an integrated portfolio of software, services, hardware and partner technologies to create IT management solutions, Information Management solutions, Business Intelligence solutions and Security Intelligence and Risk Management solutions that uniquely empower CIOs to leverage the new realities of a cloud-enabled world, manage business threats and risk, and deliver competitive differentiation.

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  • Title: Transforming IT Consumption and Making the move to an IT Service Broker Model
  • Live at: Apr 12 2016 9:00 am
  • Presented by: David Clarke, Solution Consulting Manager, HPE Lawrie Meek, Lead Solution Consultant, HPE
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