DevOps Tools: Bridging digital transformation

Hybrid IT presents a whole new challenge for IT operations. The role of monitoring, identifying and resolving issues is required across a complex platform of on-premise, cloud and virtual servers.

To manage this complexity, companies are using artificial intelligence (AI) and machine learning to identify analytical patterns that help IT Operations reduce their mean time to repair. However, AIOps still requires manual response and workflows to resolve IT issues. This is where automation can help.

Join our industry experts, Harald Burose and Stuart Ellershaw, as they examine the role of automation in enhancing AIOps capabilities, including:

• Automated discovery – analyse the environment and identify events as they happen or before they happen
• Automated reveal - use AIOps and machine learning to consolidate and correlate events
• Automated remediation – use operation-efficient automation to reduce mean time to repair by 10%.

Presenters:
Stuart Ellershaw, Senior Software Consultant, UKI, Micro Focus
Harald Burose, Director of Product Management, Micro Focus
Alan Humphrey, IT Operations Account Executive, Micro Focus

At its most basic, AIOps simply stands for Artificial Intelligence for IT Operations. And because AI isn't new, and neither is IT Operations, the concept of AIOps is well known. So why all the industry noise?

Mainly, it's because today’s IT world is highly fluid, with businesses seeking digital transformation and agility at an unprecedented pace. To coin a phrase, knowledge is power, and that power now resides with organisations that are equipped to collect, utilize and analyse big data from multiple sources. So, the pressure is on IT Operations to deliver.

Join our AIOps experts Harald Burose and Dominic Colson as they review how AIOps can help you:
• Store, monitor, and analyse data from traditional, virtual, private, public and multi-cloud estates
• Improve the quality of the data collected, for greater visibility and analysis
• Integrate with event correlation and analysis, improving mean time to resolution by 65%
• Accelerate the mean time to deliver new services by 70%
• Significantly improve collaboration between security and operations
• And much more...

But most importantly, join this webinar because AIOps is everywhere. It is improving customer experiences from airlines to agriculture, and helping businesses automate processes, drive efficiencies, and make decisions faster, all while helping to reduce IT budgets.

Presenters:
Dominic Colson, Software Solutions Consultant and Architect, Micro Focus
Harald Burose, Director of Product Management, Micro Focus
Alan Humphrey, IT Operations Account Executive, Micro Focus

Put us to the test – set the Micro Focus 60 Minute Challenge!

IT Operations is becoming increasingly complex. There are great savings available by maximising the cloud however, some applications, data servers remain on-premise. With this hybrid environment, coupled with a growth in volume metric data, shorter development cycles, micro services monitoring, you must ask yourself…

Can I monitor everything when something goes wrong?

If you have an application or server that you are struggling to gain visibility, then join us on this webcast as we demonstrate how it is possible to achieve full stack monitoring in 60 minutes!

Wes Cooper, Michael Procopio, Sr. Product Managers at Micro Focus and Dominic Colson, Solutions Architect, will discuss:

•The cost to business if something goes wrong.
•What you need to monitor: end-user transactions, firewalls, network devices,
physical and virtual servers, cloud, apps and web service, plus big data.
•How to maximize templates for easy deployment and continuous configuration.
•Use cases and how companies are managing incidents.
•Demonstration of deploying Micro Focus SiteScope and achieving ROI within 60
minutes!

At the end of the webinar, don’t forget to set Micro Focus the 60 Minute Challenge in your environment and see how quickly you can achieve ROI with real-time visibility.

Organisations need to be built from the ground up to change focus from shareholder value to customer value. Relentlessly focus on finding waste to improve the flow of the system. With SAFe 5 being ‘released’, there is continued focus on Business Agility. While not everyone or organization are advocates of SAFe, some of their learned principals can be applied.
We will highlight practices that make sense for modern business. Helping to stay relevant in a disruptive marketplace.

ALM Octane was built from the ground up to give organisations the ability to scale delivery processes beyond the team level and meet the needs of the enterprise. One of its core abilities within this is to make sense of the myriad of different systems todays organisations have. Open source, 3rd Party, multiple delivery and development methodologies, not to mention all those test systems – trying to make sense and analyse all this information can be nigh on impossible. Enter ALM Octane.
Join this second part to hear experts Rob Stock and Ray Tomany explain how organisations use ALM Octane to streamline their processes, and bring simplicity to complexity.

In the previous webinars, we demonstrated the importance of a combined DevOps and Ops compliance strategy. Now, we’ll show you how by combining them, compliant DevOps can help you reduce your meantime to repair.

Watch this live demo of AIOps via Micro Focus OpsBridge and Operations Orchestration to see how these solutions can help you:

- Reduce the Mean Time to Know – using synthetic user transaction to identify real-world user issues to reduce mean time to know by 30%
- Reduce the Mean Time to Identify – using AIOps and machine learning to consolidate and correlate events to reduce mean time to identify issues by 70%
-Reduce the Mean Time to Repair – using operation-efficient automation, reduce mean time to repair by 10%
- Reduce operation efficiency times by 50% – using operational task automation

Examine how the Micro Focus ITOM Suite of Apps can help organisations like yours meet your DevOps goals.

Everyone has heard about Dev, even DevOps – but what about SecOps and compliance?

You probably don't want to face a multi-million fine because of a customer data leak, likely to occur as a result of a lack of protection within an an app - but who is responsible for operational app security? Not Dev, they simply build the application. Not Sec, they simply monitor and alert you if there is a problem. So, it becomes the challenge of Ops!

Join Alan, Dominic and Stuart as they look at how including compliancy as a bolt-on is no longer adequate. Instead, compliancy of your security policies must be built into the complete DevOps workflow. If you are responsible for IT Operations, ensure you come to this webinar and learn:

- The importance of having security compliance built into the Dev process, rather than bolt-on
- How security policies help operations maintain healthy applications
- The importance of, and how to write and implement a response plan to handle potential security breaches.

Don’t wait for a legacy fault to suddenly raise its head potentially leading to fines. Join our webinar for the latest SecOp strategies.

Join our webinar to understand the challenge of combining the Agile Strategy traditionally adopted by Dev, with the goal to develop and release applications within budget, and as quickly as possible, with the contrasting Waterfall Strategy adopted by Ops, which is a step by step approach to maintain a stable IT environment.

The Agile Strategy meets the needs of your organisation, but often the at the expense of the Waterfall Strategy that supports operational reliability. If this is a challenge you face, then attend this webinar and learn how to:

- Plan and develop security driven applications
- Why you need to monitor non-persistent compute using docker and cloud technologies
- Automate development seamlessly into operations using PaaS solutions

Discover how leading with Ops and the provision of an PaaS system for use by Dev, can solve your DevOps challenge.

Discover how to ignite your enterprise productivity by welcoming new robo workers and liberating your employees’ brainpower!

Join RPA solutions experts Alain Salasse and Emiliano Tizzoni as they introduce a new way of doing business with Micro Focus Robotic Process Automation Solutions. You’ll discover how they can give you the power to build, secure, and scale automate business processes, from legacy mainframes to the latest SaaS apps.

During this live demo, you will see:

- The easy-to-use design studio – enabling you to record screen actions and design end-to- end workflows
- The implementation of cross-platform connections – combining UI automation with API integration methods
- How to secure robots – using unique IDs and encrypted, role-based
credentials for centralised management
- The flexibility of robots – both resilient, detecting UI changes and automatically adapting as needed, as well as scalable, responding automatically to workload changes.

See for yourself how we have used our 40 years of experience automating legacy applications and modern user interfaces to create this single, purpose-built RPA solution.

There’s a lot of hype about the business potential of Robotic Process Automation (RPA), and in the previous webinar, we examined why.

In this webinar, you’ll hear about some real-world RPA use cases: How a multi-national telco cut process costs by 40% with selective RPA implementation. How a banking group overcame manual processes through integration between legacy systems and modern applications. And, how an electronics company improved operational efficiencies.

Join Gregory Rohmer and David Wallace as they demonstrate that wherever there’s a time-consuming task that involves the use of a legacy application, RPA can help.

Don’t be one of those organisations that has employees spending too much time working on mundane, repetitive, error- prone tasks, when they could be adding value to your business!

Robotic Process Automation (RPA) is a key driver on the digital transformation journey—which is why, according to Deloitte, 53% of companies surveyed are ready to begin implementing RPA.

Don’t get left behind! Join Gregory Rohmer and Patrick Kennedy from Micro Focus as they examine the business challenges that a professional RPA strategy can address—giving companies the power to build, secure, and scale automated processes across any enterprise.

During this webinar, you’ll find answers to the most common RPA questions:

- Why do you need intelligent RPA to support your digital transformation journey?
- How do you automate with minimal changes to existing systems and apps?
- What should you be automating across the business and not just within IT?
- How do you plan your automation approach and RPA strategy, and what obstacles should you be aware of?
- How do you identify your business case? Can RPA really help to reduce costs?

Robots are faster and more accurate, and they reduce costs. Can you afford not to investigate the art of what’s possible?

Join us for this final webinar on automation and learn how it can transform your IT Service Desk.

Scarlett Bayes from the Service Desk Institute (SDI) will discuss how AI, Automation, and Machine Learning can transform your traditional ITSM solution into an Enterprise Service Management (ESM) tool that delivers IT efficiency, improves service levels, and speeds up time to resolution. Scarlet will also point out efficiencies driven by automation that can be implemented across your enterprise environment.

This session offers a live demo of SMAX, our Micro Focus Service Management tool, presented by Neville Ward. SMAX automatically routes service requests, finds answers with advanced search, and offers virtual agents, social collaboration, and ChatOps driven by automation to identify patterns in incidents and solve requests quickly.

Register now to gain greater insights into how automation is reshaping service management.

Presenters:
Scarlett Bayes, Industry Analyst, Service Desk Institute
Neville Ward, ITSM Solutions Specialist, Micro Focus
William Morris, IT Service Management Sales Expert, Micro Focus

In this webinar, our Automation Strategist, Marc Bernis will present a wide range of key automation use cases that cover your business estate. For example, have you considered HR processes? These are often employee dependent, which is why many companies are outsourcing their HR teams to a location where salaries and overall cost of infrastructure are lower. Yet, you could simply automate these and other processes to reduce costs, improve the accuracy of tasks, and boost efficiency in your organization.

Join Marc & Simon and learn how to recognise mundane, employee-dependent, and therefore high-cost processes that can be automated—from Finance to Administration and, of course, across your IT environment.

Discover today the processes that can be automated and start reducing costs, improving accuracy of tasks and boost organisational efficiencies.

Presenters:
Marc Bernis, Automation Strategy Consultant, Micro Focus
Simon Rogers, Senior Sales Executive, Micro Focus

If you look at the processes within your business, you’ll probably be surprised—not only by the number, but also by how many are highly employee dependent. Now stop and consider that you aren’t the only one to notice. As the CIO, your CEO is looking to you and IT to make these processes more efficient and lower costs—all while the complexity of the IT environment and the demand for IT resources is increasing.

Before you decide to cut processes, attend this webinar to learn about how to successfully leverage analytics and machine learning to drive automation strategies that blur the lines and replace human participation with technology, enabling consistency and scale.

Join automation experts David Wallace and Ken O’Hagan as they present a guide to creating an automation strategy, including:

- Identifying the processes you have
- Creating a detailed design plan to identify each step within a process
- Using the four-box methodology to prioritize your processes
- What to measure once the process is live
- Launch considerations, from training to awareness

By the end of this webinar, you’ll have a step-by-step guide to creating and implementing a successful automation strategy, supporting your first step in the digital transformation journey.

ALM Octane was built from the ground up to give organisations the ability to scale delivery processes beyond the team level and meet the needs of the enterprise.
One of its core abilities within this is to make sense of the myriad of different systems todays organisations have. Open source, 3rd Party, multiple delivery and development methodologies, not to mention all those test systems – trying to make sense and analyse all this information can be nigh on impossible. Enter ALM Octane.
Join this 2-part webinar to hear how organisations use the many capabilities of ALM Octane to eliminate the daily waste of manually trudging through many different systems, just to do what really should be the most simplest of tasks

Often, when organisations attempt to become compliant with privacy policies and regulations, they end up with point solutions that sit on the sidelines because they don’t provide the key insights needed to help mitigate ever-present insider threats.

At Micro Focus, we’ve worked with many different cross-industry corporations to help them successfully implement identity governance solutions. We understand the delicate balance between too little and too much access—and what it takes to get it right.

Join us for this webinar to learn about how proactively managing security and identity risk in a centralized, structured way can help you avoid the most common issues that create risk.

We’ll explain how a risk-based approach can ensure that:

- Any changes to access will conform to corporate policies
- Access already granted is appropriate
- Violations can be proactively and automatically detected and remediated

We’ll also highlight the tools that you can implement to achieve a risk-informed approach to Identity Governance.

Presenters:
Steve Garry, Identity & Access Management Sales Specialist, Micro Focus
Mick Rutherford, IAM Solution Consultant, Micro Focus

Business Information Supply Chain: A unified approach to Data Life Cycle Management and Security

Micro Focus has obtained insights from both Public & Private Sector clients on the key aspects of both data life-cycle management, as well as the security implications when continually managing identities, applications and data across the enterprise.

During this short session, we will be running through a simple planning info-graphic which details the benefits of:

• Having an overall view of the risk and strategy elements involved when managing data from creation to disposition
• Enabling a risk assessment and the prioritization of issues to be addressed
• Consequently deducing the validity of existing technology solutions and identifying gaps for remediation


Presenters:
David Kemp as Business Strategist and Andrew Clake as Pre-Sales Manager in the Security, Risk & Governance division of Micro Focus UK&I

The anniversary of GDPR inception on May 25th, 2019 passing without any significant regulatory enforcement in the UK may have provided a false sense of security.

But just when you thought we had all negotiated safely through GDPR, the week of 15th July 2019 developed into the week that data privacy got real!

Join this webinar to take a closer look at:
- The recent GDPR implications
- Why not to take GDPR compliance for granted
- How to optimise compliance to advance your business.

Join our webinar and learn how AI and automation can transform your service desk.

In this 45-minute webinar with our service management expert, Noel Hopkinson, you will learn how AI, automation, and machine learning can transform your traditional ITSM solution into an Enterprise Service Management (ESM) tool that delivers innovative, enterprise-wide services.

Get ready to see real-world applications that demonstrate how:

•AI and machine learning can improve IT efficiency.
•Automation improves service levels and speeds up time to
resolution.
•Efficiencies driven by automated support can be implemented by
other departments.
•“Bots” can deliver a self-service catalogue for user-led resolution.
•All of the above can be implemented seamlessly with Micro Focus
Service Management Automation X (SMAX).

Register now to gain greater insights into the latest technologies reshaping service management today.