Proactive response to the new norm- codeless configuration & change management

Presented by

Neville Ward, Micro Focus. Dean Clayton, Micro Focus and Noel Hopkinson, Micro Focus

About this talk

Welcome to the Micro Focus Agile ESM Workshop. This on-demand event is split into two sessions – this is the second and the first session is available here: In this session, resident Micro Focus ESM expert, Noel Hopkinson, looks at how to introduce an easy to use self-service portal, before handing over to Dean Clayton, Product Manager for SMAX, Micro Focus’ ESM solution, and Dean will be demonstrating how to boost efficiency by using virtual bots and also the recently launched Max on your mobile. Then, we welcome Neville Ward, leading ESM Strategist and Change Management expert as he discusses how to quickly execute changes to your service desk offering, using predictive analytics, allowing you to remain agile in the continuously changing working environment we currently find ourselves in. Before finally, we welcome back Noel to join Neville, as they demonstrate how to build apps specific to your business need in just 15 minutes. Discover Agile ESM for Business Continuity today with this on-demand webinar.
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