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ArcSight UK&I Customer Technical Forum

Catch-up with our latest UK&I ArcSight customer forum!
During this virtual session, we focused on the future of ArcSight with a preview of key updates from our latest release, ArcSight 2020.3, and how this aligns with ArcSight 2020.1 and 2020.2 to improve ArcSight’s next-gen capabilities and enables your team with intelligent tools.
We’ll also took a look at some of the insights collected from over 400 IT security professionals in our recently released 2020 State of Security Operations Report, discussed how SecOps changed during the past year with its unusual circumstances, and had an informative discussion about SOAR and how to leverage threat intel related to COVID-19.
Recorded Jan 12 2021 89 mins
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Presented by
Martyn Hill & Guy Kramer, Micro Focus
Presentation preview: ArcSight UK&I Customer Technical Forum

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  • Cyber Resilience: Building Intelligent (Business-Oriented) Threat Operations Mar 9 2021 4:00 pm UTC 60 mins
    Craig Robinson, Program Dir, Security Services, IDC and Stan Wisseman, Head of NA CyberSecurity Strategist Team, Micro Focus
    Traditional Security Operations Centers have also focused on protecting the business but have not had a clear goal to enable the business. In today’s world enterprise resiliency is paramount for organizations to “Pivot to Prosper”. To drive accelerated growth during times of adversities, the goal of the modern CISO is to pivot the cyber resiliency capability to support business growth, transformation, and overall enterprise resiliency. Intelligent (Business Oriented) Threat Operations is the next-generation evolution of the traditional Security Operations Centre.

    During this session, Stan Wisseman (Head of North American CyberSecurity Strategist Team, Micro Focus) will have a discussion with Craig Robinson (Program Director, Security Services, IDC) on how SOCs need to evolve to support the business and how operations can be more business-centered to play a role in driving enterprise and cyber resiliency.
  • Performance Engineering Trends: An Industry Expert Discussion Mar 2 2021 4:00 pm UTC 60 mins
    A panel of performance engineering experts
    Technologies continue to evolve. There is growth of users, transactions, devices, operating systems, platforms, data and more. Performance engineering teams must harness the speed of change and release software faster while delivering a superior end-user experience. Now more than ever, there is the need to engineer quality testing earlier in the SDLC by building more realistic tests, enabling increased collaboration across performance teams to meet challenges of application performance. The goal is to provide the best customer experience.

    Join our expert panel for a discussion around the dominant trends in the performance landscape.

    Moderator: Richard Bishop, Lead Quality Engineer, Lloyds Banking Group. Richard has over 20 years’ experience as a software tester. He has moved from “hands-on” testing to a role advising and mentoring software testers and developers, helping them to get the most from LBG’s investments in software testing and test management tools.

    Panelists:
    • Scott Moore, Performance Consultant, Scott Moore Consulting. Scott has two decades of experience in IT working with various platforms and technologies. He helps companies improve their application performance anywhere in the software development life cycle.

    • Ryan Foulk, President and Founder, Foulk Consulting. Ryan and Foulk Consulting provide services around true end-to-end strategies for diverse company landscapes and consult on developing/maturing test and operations centers of excellence.

    • Paul McLean, IT Performance Consultant, RPM Solutions and Data Services. Paul has more than 20 years of deep technical expertise in load testing. He started focused on control systems, software development and application performance tuning, before shifting his focus to load and performance testing.

    • Wilson Mar, System Reliability Engineer, Consultant. Wilson supports cloud transformation at a large management consulting firm and was previously an Evangelist of the Performance Portfolio at HPE.
  • Securing the Value Chain with Cyber Resilience Recorded: Feb 25 2021 59 mins
    Curtis Price, Program VP, IDC and Satyavathi Divadari, Micro Focus
    As hyper scale digital transformation takes stage, organizations are exploring new and exciting ways to drive market growth and leadership by being more innovative. Covid-19 has moved most of the public and consumers over the digital fault line, where traditional physical channels are rapidly moving to digital channels.

    During this session, Satyavathi Divadari (Chief Cyber Security Architect, Micro Focus) will have a discussion with Curtis Price (Program Vice President, Infrastructure Services, IDC) on how organizations can secure their value chain and build trust in enabling technologies such as Cloud, Artificial Intelligence and Block Chain.
  • Digitally Transforming First Line Support Recorded: Feb 24 2021 59 mins
    Neville Ward, ITSM Solution Specialist, Jeremy Brown, Acct Strategist & Darragh Allen, PreSales Engineer, Micro Focus
    Digital transformation is a must for many organisations despite the increased pressure this brings the Service Desk. As a result the need for service desk manager's to balance the budget, up-skill the team and improve efficiencies is now more urgent than ever.

    But where do you start?

    Join Micro Focus Experts for this SDI Sponsored on-demand webinar, in which they discuss how AI and machine learning can be deployed to drive the automation of tasks, processes, workflows and change across your service desk. Putting automation at the heart of your service management solutions could be the answer!

    3 REASONS TO WATCH:
    1. Understand the best practice approach and where to start
    2. Hear how others service desks are showing a quick return on investment
    3. Discover new technologies and tools to help you
  • Continuous Quality with Micro Focus ALM Octane Recorded: Feb 23 2021 38 mins
    Oren Ziv, Senior Product Manager, Micro Focus
    When adopting Agile and DevOps methodologies, software quality is often sacrificed as efforts to increase application delivery velocity are prioritized, and alignment between ever-growing teams of teams is lost. This webinar will demonstrate how ALM Octane helps organizations implement a “quality everywhere” approach, improve Agile/DevOps development, and ensure that quality practices support immediate activities in software development, from ideation to deployment.

    Key topics include:
    • Establish traceability across value streams
    • Embed quality within release processes
    • Adapt with a flexible and open architecture
    • Smart software delivery with Micro Focus
  • Agility, Ease of Use and Cost Reduction strategies for unifying a global company Recorded: Feb 18 2021 35 mins
    Kate Seamans, Director of ESM, Whitlock IS and Mindi Crozier, Director, Service Management, Global Payments
    Whitlock has been a long time partner with Global Payments. Recently, this large, global corporation merged with TSYS, and the task of combining technologies commenced. These companies have multiple ITSM products, and the decision was made to move off the disparate products into a unified SMAX platform.

    Join us for an interview with GP’s Mindi Crozier as we delve into why SMAX was a good fit to bring these two companies together for Enterprise Service Management.
    • Strategies to take advantage of SMAX’s agility of deployment
    • Utilizing SMAX Studio to support a company’s processes and keep current with updates
    • Flexible licensing of SMAX supports a customer’s need to reduce costs
  • Policy & Privilege—The Secret to Cyber Resiliency Recorded: Feb 16 2021 61 mins
    Tim Sedlack, Charles Davis and Rob MacDonald, Micro Focus
    It’s tough to keep up with the security demands across any organization. And as we all know, data breaches happen frequently. Whether your organization has experienced a data breach or not, we want to help you mitigate the risk of one happening.

    Improperly managed identity privileges or failed, misconfigured, or conflicting policies are common security vulnerabilities. These issues occur in siloed organizations because each silo manages policy and privileges differently.

    Join our upcoming webinar to learn how privilege and policy management improves your cyber resiliency and why breaking down implementation silos is essential.

    During this session, we’ll discuss how privilege and policy management improves your cyber resiliency and why it’s essential to break down implementation silos. By the end of the session, you will understand how to strengthen your overall security posture.
  • IDOL for All: IDOL to join AWS marketplace Recorded: Feb 11 2021 32 mins
    Dave Humphrey and Brian Cowe, Micro Focus
    For years people have been requesting the functionality of IDOL with the Flexibility of the Cloud. The wait is over as IDOL enterprise search is now offered on AWS Marketplace. Hear from the product team to see what this means for IDOL customers in the future.
  • Automating Cross-Platform CI/CD for Mainframe Driven Applications Recorded: Feb 10 2021 60 mins
    Peter Sianchuk, Al Slovacek, Bob Yates, Dave Hadden and Jimmy O’Rourke, Micro Focus
    Modernizing your mainframe development and delivery means implementing DevOps. Successful teams recognize it takes three factors: People, Collaboration and Automation, and a desire and commitment across each of them to reap the rewards from a DevOps transformation.

    Automation is the most challenging and can be the most daunting. So, where do you start? ChangeMan ZMF is a proven Software Change and Configuration Management platform that has been aiding Enterprise customers with their DevOps journey. At the heart of DevOps is automating CI/CD.

    Developers, systems engineers and tool admins:
    • Get the inside track on how best to automate CI/CD pipelines to be more efficient and improve software delivery
    • See how auditing and history tracking increases transparency, helps identify problems and mitigates risks earlier in the delivery process
    • Learn to resolve fixes quickly, thus cutting needless expense and waste
    • Realize how to maintain high volumes of changes for complex, massive release management by automating the process with ChangeMan ZMF

    The net result? Mainframe and distributed application delivery times are reduced, while quality increases. Don’t miss this webinar.
  • AI-based test automation: The revolution continues… Recorded: Feb 9 2021 57 mins
    Eran Bachar, Senior Product Manager and Nick Mears, Product Marketing Manager, Functional Testing Portfolio, Micro Focus
    The new era of test automation is here, with 88%* of organizations reporting that Artificial Intelligence (AI) is now the strongest growth area within test activities, in their quest for high quality.

    Organizations using AI-powered intelligent test automation within their continuous testing pipeline can test efficiently on any browser, mobile device and form factor, either in the cloud, or on-premises. Join us to learn how you can deliver exceptional experiences, everywhere, with high quality applications, by using our latest AI-infused functional testing solutions.

    *Source: World Quality Report 2020-21 – www.microfocus.com/wqr
  • Data Protector Tips and Tricks: File System Backup and Block-Based Backup Recorded: Feb 4 2021 70 mins
    Sebastian Koehler—EMEA Data Protector Presales Consultant
    Micro Focus Data Protector is the first data back-up solution in the industry. It provides a holistic solution from the source to the target, and enterprise critical data in virtual, physical and cloud environments. Customers worldwide trust their Data Protector solution to protect their most valuable asset—information.
    This session provides a technical overview for our Data Protector community on how to integrate and optimize file systems back-ups using DiskAgent, Block-Based and other options. The webinar is aimed at all Data Protector users, system integrators and solution architects who would like to optimize the way they are currently using the software.
  • Break the Groundhog Day Repetition Recorded: Feb 2 2021 59 mins
    Greg Clark, Product Management, Jason Boswell, Product Manager and Anthony Knight, Product Management, Voltage, Micro Focus
    Discover a better approach to unstructured data

    Remember the movie Groundhog Day? If you’re not familiar, the main character Phil (Bill Murray) gets stuck in a time loop, living the same day over and over.

    Do you ever feel like Phil, repeating the same data management processes again and again? Many enterprises feel that way. We frequently hear news about data breaches or exposures. And yet, we keep managing data the same way, expecting improved results.

    So how do you break the loop?

    Join Greg Clark and Anthony Knight to learn how building data management capabilities can lay the foundation for sustainable success and break your Groundhog Day cycle.

    Key takeaways from the webinar include:
    • Where to find your data
    • How to classify unstructured data
    • What to do with it
    • How to assess risk
    • How to protect sensitive data and data in use
    • How to create centralized data management policies

    Don’t wait another year to prioritize data management. Check out this webinar and learn from the pros.
  • [On-Demand Webinar] Set Service Management Free Recorded: Jan 28 2021 42 mins
    Alvin Barnard & Darius Smuts, Senior Presales Consultants, Micro Focus
    Join Service Management experts Alvin and Darius as they examine the importance of selecting a Service Management solutions with autonomy built-in!

    But what does ‘autonomy’ look like – to offer true enterprise service management, not just for IT, but for your wider organisation, you need discovery, automation, and artificial intelligence built in—not bolted on. No more custom code, manual workflows, and brittle integrations to restrain you. Now you can satisfy users with self-learning self-service, escape endless implementation cycles, and strengthen service management resiliency. Whatever comes next, you are ready.

    Watch this webinar, with a live demo of Micro Focus Service Management Automation X (SMAX) solution and learn how to:

    1.Satisfy users with self-learning self-service
    2.Escape endless implementation cycles
    3.Strengthen service management resiliency

    Don’t forget to watch the other sessions from the Micro Focus ESM – Fast Track to Business Resilience Event, now all available on-demand, including:
    Business Resilience Delivered Through ESM
    In today’s volatile business world, discover how to use Enterprise Service Manager to secure business resilience – watch this on-demand session - https://www.brighttalk.com/webcast/6633/467141

    Controlling Change Risk with CMS
    Watch this on-demand webinar to hear from Micro Focus experts, Neville Ward and Noel Hopkinson as they discuss how to use automated discovery and change analytics to ensure your first steps to ESM delivery are successful - https://www.brighttalk.com/webcast/6633/467148

    The Power of Robotic Process Automation (RPA)
    Watch this on-demand webinar and discover how to use Robotic Process Automation (RPA) to drive employee productivity, efficiencies and cost savings – while introducing IT as a Service to your wider organisation business functions - https://www.brighttalk.com/webcast/6633/467155
  • The Power of Robotic Process Automation Recorded: Jan 28 2021
    Jeremy Brown, Senior Software Consultant and Darragh Allen, PreSales Engineer, Micro Focus
    Join Jeremy Brown and Darragh Allen as they examine how to use Robotic Process Automation (RPA) to drive employee productivity, efficiencies and cost savings – while introducing IT as a Service to your wider organisation business functions.

    But how?

    Easy! With Micro Focus Robotic Process Automation, you can free your teams from time-intensive manual work through robust automation and orchestration that goes anywhere—across teams, tools, and environments. Say goodbye to Manual workflows and custom code are slow, plodding dinosaurs that devour your time.

    Watch this on-demand video and see how RPA can help you break the expensive, time consuming chains of repetitive routines and mindless tasks.
  • The Power of Robotic Process Automation Recorded: Jan 28 2021 47 mins
    Jeremy Brown, Senior Software Consultant and Darragh Allen, PreSales Engineer, Micro Focus
    Join Jeremy Brown and Darragh Allen as they examine how to use Robotic Process Automation (RPA) to drive employee productivity, efficiencies and cost savings – while introducing IT as a Service to your wider organisation business functions.

    But how?

    Easy! With Micro Focus Robotic Process Automation, you can free your teams from time-intensive manual work through robust automation and orchestration that goes anywhere—across teams, tools, and environments. Say goodbye to Manual workflows and custom code are slow, plodding dinosaurs that devour your time.

    Watch this on-demand video and see how RPA can help you break the expensive, time consuming chains of repetitive routines and mindless tasks.


    Don’t forget to watch the other sessions from the Micro Focus ESM – Fast Track to Business Resilience Event, now all available on-demand, including:

    Business Resilience Delivered Through ESM
    In today’s volatile business world, discover how to use Enterprise Service Manager to secure business resilience – watch this on-demand session - https://www.brighttalk.com/webcast/6633/467141

    Controlling Change Risk with CMS
    Watch this on-demand webinar to hear from Micro Focus experts, Neville Ward and Noel Hopkinson as they discuss how to use automated discovery and change analytics to ensure your first steps to ESM delivery are successful - https://www.brighttalk.com/webcast/6633/467148

    Service Management Set Free
    Watch this on-demand webinar and hear from Service Management experts Alvin and Darius as they examine the importance of selecting a Service Management solutions with autonomy built-in! - URL: https://www.brighttalk.com/webcast/6633/467173
  • Controlling Change Risk with CMS Recorded: Jan 28 2021 42 mins
    Neville Ward & Noel Hopkinson ESM Presales Consultants, Micro Focus
    Watch this on-demand webinar to hear from Micro Focus experts, Neville Ward and Noel Hopkinson as they discuss how to use automated discovery and change analytics to ensure your first steps to ESM delivery offer a “Quick Win”.

    CMS provides identification, change management solutions, with discovery that will enhance your organizations ability to respond to change.

    Micro Focus CMS tooling supports discovery so you can regain full visibility of all your software and systems—and discover how they work together allowing you to easily identify:

    1.Costs saving through transition to the cloud
    2.Agility to deliver services (products) across the enterprise, without risk
    3.Reduce service impacts by maximizing hybrid IT asset discovery, and service
    dependency mapping in your CMDB.

    Watch this on-demand webinar and discover why ESM and IT Service delivery is reliant on CMS modelling as we live in the age of cloud and containers.


    Don’t forget to watch the other sessions from the Micro Focus ESM – Fast Track to Business Resilience Event, now all available on-demand, including:

    Business Resilience Delivered Through ESM
    In today’s volatile business world, discover how to use Enterprise Service Manager to secure business resilience – watch this on-demand session - https://www.brighttalk.com/webcast/6633/467141

    The Power of Robotic Process Automation (RPA)
    Watch this on-demand webinar and discover how to use Robotic Process Automation (RPA) to drive employee productivity, efficiencies and cost savings – while introducing IT as a Service to your wider organisation business functions - https://www.brighttalk.com/webcast/6633/467155

    Service Management Set Free
    Watch this on-demand webinar and hear from Service Management experts Alvin and Darius as they examine the importance of selecting a Service Management solutions with autonomy built-in! - URL: https://www.brighttalk.com/webcast/6633/467173
  • Business Resilience Delivered Through ESM Recorded: Jan 28 2021 18 mins
    Kevin Leslie, Global Sales Leader, ITOM, Micro Focus
    Business today is volatile, uncertain, and complex – and analysts recognise that businesses have been forced onto their digital transformation journey, adapting in six months, what was predicted to take six years. In response, the wider organisation now expects immediate innovation and delivery of IT services and support.

    Join Micro Focus, Business Solutions Expert, Kevin Leslie as he examines how to align business processes with IT service delivery, to drive the follow benefits:

    oGreater efficiency and productivity by maximizing the use of automation
    oImproved user experience
    oMore agile DevOps delivery
    oEasier service management for expedited Mean Time To Resolution (MTTR)
    oIncreased transparency and visibility of employees working from home
    oAnd most importantly, costs savings to support business growth.
    oWhat is ESM and how is an ESM strategy going to help exploit this opportunity?

    Find out why you need to stop thinking of ESM as a Service Desk strategy, because it is much, much, more. Discover how ESM is a strategy that aligns IT services to your wider business goals.

    Don’t forget to watch the other sessions from the Micro Focus ESM – Fast Track to Business Resilience Event, now all available on-demand, including:

    Controlling Change Risk with CMS
    Watch this on-demand webinar to hear from Micro Focus experts, as they discuss how to use automated discovery and change analytics to ensure your first steps to ESM are successful - https://www.brighttalk.com/webcast/6633/467148

    The Power of Robotic Process Automation (RPA)
    Watch this on-demand webinar and discover how to use Robotic Process Automation (RPA) to drive employee productivity, efficiencies and cost savings https://www.brighttalk.com/webcast/6633/467155

    Service Management Set Free
    Watch this on-demand webinar and hear from Service Management experts as they examine the importance of selecting a Service Management solutions with autonomy built-in! - URL: https://www.brighttalk.com/webcast/6633/467173
  • 5 Killers of Your Data Security (and How to Fix Them) Recorded: Jan 28 2021 49 mins
    Bob Reynolds and Todd Laycock, Micro Focus
    Data is the new currency. It's the ever-growing lifeblood of the work happening in your organization, and when properly utilized, those terabytes of files, videos, presentations, spreadsheets, and messages drive your business to success.

    But what about the dark side of data? Any admin worth their salt can tell you that the wild jungle of 1's and 0's is teeming with predators looking to get access to the valuable information your teams use to do great work, so what can you do to protect your data, your people, and your company from attackers?

    In this webinar, Collaboration and Endpoint Management experts share the common ways that your data is most vulnerable, how it can be compromised, and what you can do to protect it.

    Join us to:
    • Identify common ways that data is compromised
    • Understand how data can be protected in the Remote Working World
    • Analyze your endpoint and server security for vulnerabilities
    • Learn where, why, and how of keeping files and information safe

    Register Today!
  • The Shift to Performance Engineering Recorded: Jan 28 2021 58 mins
    David Grant, Micro Focus | Scott Moore, Performance Expert, Scott Moore Consulting
    What Do The Latest Performance Engineering Trends Mean For You?

    In today’s digital marketplace, it goes without saying that now is not the time to let technical issues add more disruptions to your operations. It is critical that you engineer performance from the start, as everyone owns part of the process to deliver high quality, high availability applications.

    This means that the user experience and the performance of your application must be incorporated throughout the application lifecycle. Whether you maintain a high-volume, digital storefront or other business-critical applications, performance engineering can help your organization spot and mitigate potential trouble spots.

    In this webinar, we discuss the trends shaping performance engineering and how to ensure performance anywhere in the development lifecycle.

    Trends shaping performance engineering and how to ensure performance anywhere in the development lifecycle. Join us to learn:

    - What is Performance Engineering and why it is important?
    - The difference between performance testing and performance engineering.
    - Key trends in driving the shift to performance engineering.
    - Modern Performance Engineering solutions that fit your business needs.
  • A Day in the Life of an AppSec Developer Recorded: Jan 27 2021 31 mins
    Brent Jenkins, Jimmy Rabon and Phil Guraedy, Micro Focus Fortify
    With security moving closer to the beginning of the SDLC, developers are being tasked with not only writing more secure code, but also remediating security vulnerabilities earlier and faster. Micro Focus Fortify delivers developer-friendly software security testing with the objective to “Build Secure Software Fast.” Integration into the tools developers use enables them to test their applications early and often, find security issues, and fix them as part of the development testing cycles.

    Join us for this webinar to find out more as we dive into:
    • A day in the life of a developer with AppSec using Fortify
    • Key integrations with the developer toolchain
    • More speed and accuracy with automation
    • Faster remediation of security vulnerabilities

    We look forward to having you join us.
Micro Focus UK - Perform Better
Micro Focus brings together an integrated portfolio of software, services, hardware and partner technologies to create IT management solutions, Information Management solutions, Business Intelligence solutions and Security Intelligence and Risk Management solutions that uniquely empower CIOs to leverage the new realities of a cloud-enabled world, manage business threats and risk, and deliver competitive differentiation.

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  • Live at: Jan 12 2021 1:55 pm
  • Presented by: Martyn Hill & Guy Kramer, Micro Focus
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