Security in the Transformed Data Center - Expert Panel Session

We have all heard that customer experience (CX) can set your business (or brand) apart. It has been identified as a key battleground differentiator (Gartner, Zendesk, Deloitte, Forbes and everyone, really). As much as 84% of companies focusing on CX see an uplift in revenue (Global Customer Experience Benchmarking Report). Breaking apart working systems no matter how expensive, complicated or risky to maintain is high stakes work for any organization.

Thinking about Application testing and QA before picking up that chisel leads to better software, better CX and higher customer satisfaction.

From the world quality report (WQR) approximately 74% of responses said QA contributions are essential to business outcomes, and 77% said end user satisfaction was critical. This is great for businesses and consumers alike. With most businesses “getting it”, what does the survey tell us about how they are they doing at meeting their QA goals?

This is where the difficulties begin… Only 29% of respondents felt they always achieve desired QA targets. In other words, over 70% of organizations felt that they didn’t meet their goals. That’s pretty bad. If organizations understand the importance of QA to the success of their business, why the gap in execution? Luckily (or maybe not) the WQR responses identify existing major challenges to successful QA programs:

Over the course of this presentation we will share some best practices you can take, and items to consider as you leverage QA, Test Automation, and Robotic Process Automation to ensure your business processes keep running while you charge forward towards micro-services.

There are many similarities between your traditional data center and public cloud offerings - the same way there are many similarities between railroads and airlines. Don't get fooled into assuming your hybrid cloud operating model will run on the same rails as your data center - it's very different.

In this talk we will explore:
Defining Hybrid Cloud Strategies
Common problems faced by Dev and Ops and Sec teams
Pitfalls of using the wrong set of operating assumptions
Key outcomes and results to aim for on your hybrid cloud journey

COVID has been a massive collision of technology and people – a pileup. Overloaded bandwidth and learning to secure a work-from-home device was the easy part. For many businesses, next comes the “do or die” part where they must either pivot their business plan to accommodate their existing tech resources, or find viable ways to access and utilize the upgraded technologies they need to stay in business.
This talk covers 3 key pieces to ramp up a business’ technology abilities. First is CSuite buy-in of the budget, the technology, and the training. Second is a Digital Transformation (DT) plan that is iterative, as well as inclusive of others in the organization. With this plan we can equip our organizations to handle, afford – and even enjoy – the cutting edge technologies that are now within their reach. Third is an emphasis on innovation. A tech-savvy company has a world of possibilities for growth and success.
One example that I will share in the talk is the interoperability of geo-positioning (smart contracts), optimized search algorithms, and a logistics dashboard, using platforms that are unique, cutting-edge, highly effective, and within reach of the majority of businesses who will benefit from the services they provide.
Next up is innovation – 2020 gave us quite a ride, and chaos was a significant factor at many levels. With the solid footing of an effective DT program, this chaos (disruption) will translate to creativity and innovation. The tech staff can definitely shine here.
Next up is the brass tacks of of the business: profit. CSuite buy-in will will require budget, analytics, plans for next phase, etc.
Takeaways
- Moving forward with tech requires implementing an inclusive, engaging DT plan, with CSuite buy-in and budget approval
- A tech-savvy team understands the potential of what they are using and can innovate new ways to use their tech to make money
- Consistent innovation, and an understanding of the newest tech is crucial to company growth

Automation has been a driver of transformation ever since the first industrial revolution and it is also at the heart of the today’s digital transformation efforts. More importantly, the speed at which automation is happening is increasing exponentially as we embrace Artificial Intelligence, Machine Learning and Deep Learning. Mix this with the reliability and low latency of edge devices that sit next to the data they consume and there is a powerful combination that can deliver near-instant, actionable insights.

Join this webinar to explore some of the changes you can make to harness the power of automation and turn data into information and action in real time.

About Simon Ratcliffe, Principal Consultant - Advisory Services:
An established thought leader and innovator, Simon served as a Virtual CIO, CIO Advisor and Leadership Mentor for a wide variety of organisations before joining Ensono as Principal Consultant. Simon works with organisations to build high performing IT teams, develop structured training and development plans and to foster a culture of innovation and change. Simon holds a Masters in Psychology and is a trained accountant and former finance director as well as being an RFU Licensed Rugby Coach.

Edge computing already offers enormous potential for realizing the necessary innovation capabilities in industrial environments and ensuring convergence between IT and OT.

However, in an period where > 50% of all IoT projects still fail or miss the expectations of the customers we all need to be aware that today it is essentially about getting the right things done but not losing sight of sustainability and fertility.

In my contribution I would like to present you essential aspects that ensure the target-oriented use of edge computing technology.

Key takeaways of this presentation:
- Learn more about telehealth, elderly monitoring, treatment adherence, IoT health
- How does a sub-sec IoT communication platform enable IoT Healthcare?
- How can IoT help us to move from hours to seconds?
- How to apply the best security practices? How about regulations such
as HIPAA, GPDR?
- What about 5G hype?

Speaker Bio:
Dr. Arefzadeh has over 20 years’ experience in the IT, Telecommunication, and TV Broadcast industries, serving in a variety of CISO, CTO, and principal engineering roles for numerous multinational corporations, such as Granite and Ericsson.

Dr. Arefzadeh has also helped launch several German tech start-ups and was responsible for Dimetis’ products in Broadcast OSS for distribution and contribution networks and grew the company size nearly tenfold in 6 years while multiplying the revenue.

Dr. Arefzadeh is a published author and a featured speaker at leading industry events such Telco Cloud Forum, Digital Transformation World, 5G World, Blockchain East, and Broadband Forum on topics such as AI, Blockchain, IoT, and Next Generation Networks and Systems.

How using 3D photorealistic digital twins can help reduce costs and improve safety in an industrial environment. From faster triaging of problems, spatially aware data enquiries to remote maintenance, collaboration and control, digital twins can be used to streamline operations.

This webinar will explain how to use 3D digital twins technology to cut costs, improve safety and reduce environmental impact.

IoT landscape is a collection of extreme, diverse challenges and opportunities. Any working electronic device is creating data, and that data is being collected, stored and analyzed. Some of the examples put enormous challenge on IoT analytics system. This presentation talks about the specific customer who needed to ingest enormous amount of IoT in very short time, store it for unpredictable period of time – some of data indefinitely (+100 years) and be able to analyze IoT quickly, in real-time and by many different users.

In this presentation we will describe in details the IoT data requirements, components of the system, build process of the system, efficiency, test results and the audit procedure. Can it independently grow storage and compute – and how easily? Can the analytic functionality be extended? What about reliability? How future-proof is it? Those and other questions will be addressed during the presentation.

As the dust settles on 2020 and businesses begin to find their stride in a previously unrecognisable landscape, there are new lessons to be learned about how Digital Transformation projects will be delivered to an increasingly digital world in 2021. In fact, according to the Salesforce MuleSoft Connectivity benchmark report, IT projects are projected to grow by 40%, and 82% of businesses are now holding their IT teams accountable for delivering connected customer experiences. How are technologies including 5G, Edge, and IoT helping to deliver this connected experience, and what is it imperative that businesses must know about utilizing these technologies?

Join this expert panel to find out, as IoT, 5G, Edge and connectivity experts gather to address the lessons and considerations that 2020 illuminated. Areas of discussion will include:

- How IoT, 5G and Edge-driven infrastructures can propel a increasingly digital-ready culture in LoBs
- Real-world use cases of 5G for business transformation
- Tips on how to navigate the fragmented landscape of IoT standards and connectivity options
- And more

An IoT Landscape can be viewed as an asset deployed within the operating environment. The Landscape normally functions at multiple levels of abstraction to meet different architecture objectives at a particular point in time.

Expressed in terms of Mathematics, the IoT Landscape is the Cartesian plane of the Binary
Relation between the Market type (the horizontal axis, representing the Customer from the
viewpoint of Business to Customer, or Business to Business market, and the Technology (the
vertical axis, representing services and applications, also connectivity).

In order to best deal with problems in IoT Landscape development and maintenance, the
following concepts are introduced and analyzed:
- Clustering the IoT Landscape according to the technological heterogeneity and security
concerns
- Promoting IoT Design Patterns aimed at the description and implementation of proven
best practices in construction of the IoT Landscape
o Architecture
o Software Design, and
o Messaging System
- Comparing existing solutions in order to develop Guidelines for stronger
implementations.

Working with frontline staff to both suggest and trial new technologies within a structured feedback process pays dividends for residents care as well as corporate innovation and learning.
• Explain how we, as a cross functional team, introduced a number of new technologies for our residents, some were experimental, others became part of the service. Some residents took an active part in these experiments.
• With budget pressures increasing, headcount is under pressure, maximising productivity is vital and growing staff confidence and digital dexterity is key to achieving that. Frontline staff are also under ever-increasing pressures, with an ever-growing range of technologies to learn and use. Convincing residents of the need for new technology can be very challenging for a wide range of reasons, so finding a range of ways of engaging them in the change can be very powerful.
• To effectively introduce new operational technologies, we need to engage with and harness the enthusiasm of frontline staff, partners and residents, working with the IT team to implement change effectively.

In this webinar we will explore a number of case studies:
• where we planned, introduced and then deployed new assistive living hub technology into supported/sheltered housing.
• where we tried out different approaches to reducing falls by residents
• where we used IOT to help the family of a resident whose tendency to wander caused worry for his family.

Key Takeaways:

At the end of session, you will:
- Understand the special significance of 5G applications, pivots by the top players during the pandemic
- Understand theboardiQ model
- Understand the importance of sustainable goals

The humanitization of business - building the emotional connect with the workforce, workplace and marketplace.