COVID-19 was (and is) a wake-up call for CIOs and their teams as to the flexibility, resiliency, and scalability of their hybrid cloud and WAN infrastructures. We look at how enterprises prepared for this ‘black swan’ event, how they were able to quickly adapt in a ‘lights-out’ operation, and best practices for the future. I’ll cover architectures, support for remote workers and remote operations, and what we’ve learned for the future.