Digital transformation has now become an important strategic choice for business and governments to deliver secure and fit for purpose solutions fast. Implementation methodologies like Agile and DevOps are tools in this transformational tool kit. You and your team’s creativity and innovation underpin success, and quality data is the currency that will create trust and unlock delighted customer and citizenry experiences, delivered quickly.
Speed of implementation, ability to pivot and delivery resilience of the teams and the delivery environment have become foundational to how we need to approach delivery. Without a robust delivery chain in the SaaS implementation, you will be vulnerable - it is just a matter of time before the rainy day turns into a perfect storm. Data, data sovereignty and increasing awareness of privacy and social contracting is vital to create trust, and to keep it. SaaS vendors need to be able to respond regardless of set ideas, their economies of scale plans may have to be thought of from a geo-social perspective now also, not just a one-sided business argument. Customers and users vote with clicks and their feet. Ensure you are the on the receiving end of the shopping cart.
Speakers:
Kobus Dippenaar, Director & Digital Transformation Implementer, The Practitioners Limited
Blair Loveday, Co-Founder & Chief People Officer, CultureXP