Frost Movers and Shakers with Paul Logan

Presented by

Paul Logan and Ashwin Iyer

About this talk

Frost & Sullivan analyst Ashwin Iyer interviews Contact Solutions CEO Paul Logan

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Contact automation (in particular your IVR) doesn't have to be a dirty word. When applied correctly, this application can be a cost-savings tool that also delivers the same positive customer experience you expect from live agents. Join us as we address industry opportunities and reveal game-changing innovations.