In the fragmented world of digital payments, some merchants have shown that they are not willing to abdicate control of their valuable customer relationships to third party open mobile payment systems.
Companies like Walmart, Target and CVS have announced their own in-app payment solutions to take control of the entire customer life cycle from enrollment to checkout, even while continuing to support broader mobile payment initiatives sponsored by platform/OS companies.
This webinar will feature a diverse panel of experts who will discuss both sides of this rapidly-evolving phenomenon, and will help you decide if you need "your own damn Pay".
Payments touches everyone. Hence, it is not a surprise that the industry is worth £75 trillion. With digital innovation adding new payment instruments for consumers, speed and transparency coupled with good user experience have become the norm in the area of payments. Following suit, more and more businesses now too are expecting payments to be processed in real-time.
With increased expectations and continuous innovation, let’s discuss the present state of innovation and trends in payments globally, the industry challenges and debate on what is the best way forward to innovate in payments.
Innovation in Payments
- Payments Today
o Developed markets vs Emerging markets
o Which other industries, besides banking, is payments disrupting/innovating in?
o What current B2B and B2C payment solutions stand out?
o Identity and security? Is biometrics the answer?
- What next?
o How should/would the payments ecosystem look like in the next 5-10 years?
o Is collaboration between players in the payments ecosystem the answer to innovation?
o What role will open APIs play in this innovation process?
o Will digital currencies play a significant role in everyday life?
o What is UK’s position in paving the way forward for innovation in payments globally?
It is particularly challenging for a smaller bank to compete in payment services with larger banks. For example most cannot offer cross-currency or P2P payments. A good innovation strategy will help to nail down what the bank needs to be able to offer, to find the right FinTech partners, and to integrate their solutions.
With the increasing ubiquity of mobile and the digitization of cash, the payments industry is facing unprecedented disruption. One of the most hotly debated disruptors has been blockchain technology, for which payments seemed a first and obvious use-case. The application of this, however, is not without its challenges, from regulatory constraints to liquidity, trust and consumer adoption. In this talk, we speak to some of the leading operators in the blockchain payments space to learn more about their experience to date and what they see for the future of blockchain payments.
JS Gourevitch, Joe Salesky (CRMNEXT), Rahul Joglekar (NTT Data)
Competition is considerably heating up with an increasing roster of new digital challenger banks acquiring banking licenses and preparing an onslaught on incumbent banks, customers will be the precious currency that each of the market players will try to either acquire or keep. And information and data on and from consumers are the oil at the core of the system.
In this framework, customers are acquiring a real leverage and a central place in the ecosystem. Their reactions and buy-in can make the success or pitfalls of the challenger banks. They have to increasingly become partners or be at the core of the developments.
The webinar will assess how market players can increase customers engagement, reach out to them in new innovative ways, but also what are the potential risks existing in this ecosystem
Financial data is both the most intimate and most powerful data we have about ourselves. Financial data should not kept in a silo but openly available to third parties, -- this is required for true innovation. However, security and data protection are crucial. Banks and third party providers have to work together to provide the infrastructure required to innovate.
Join this webinar where we will discuss:
-The power of APIs -- how to integrate banking data and financial sources quickly and easily
-What developers need to know about banking APIs and how to foster new services in the FinTech space
-PSD2 Post-Brexit -- what now?
-Will traditional banks be replaced by FinTech banks one day?
-Which is the biggest challenge: market education, technical issues, or regulation?
Eduard Dedu (Kontomatik), Till Kothe (Kreditech), Richard Carter (Nostrum Group)
Within the last two decades, banks have nearly lost consumer payments. When it comes to lending, the market share of the banks is constantly dropping too.
In this BrightTalk session, we will take a closer look at old-fashioned banks, digital and digitalized banks, and online lenders to examine which types of companies are more likely to dominate the consumer lending. We will pay extra attention to the role of technology, especially banking APIs.
JP Vergne (Scotiabank Lab, Ivey B-School), Nik Walser (EY), Mario Maawad (CaixaBank), Lawrence Chin (Palo Alto Networks)
As holders of valuable client and financial data, banks have been prime targets for hackers and thieves. Entire payment systems can be compromised in the blink of an eye and clients also risk having their identities stolen.
Join this panel session where our experts will discuss:
-Best practices for preventing cyberattacks at every stage
-Top mistakes banks and financial institutions make when dealing with valuable data
-What makes you a target?
-Using real-time analytics to identify anomalies and act on them immediately
-Malware, threat prevention, next-generation security — what are they, what do you need to know?
Alexa Fernandez (BBVA), Helene Panzarino (Funding for Dummies), Neha Manaktala (DealIndex), John Hucker (Swiss FinTech)
FinTech has been a buzz word for quite some time now, but how do you make a change from your traditional banking role to a Financial Technology company?
Join us as we explore the industry and highlight opportunities for bankers in FinTech. We'll feature people that have successfully transitioned, leveraging their experience and skills into exciting new roles.
This year we've seen many changes with regards to financial regulations and all types of organisations in the industry have had to adapt and keep themselves updated lest they risk falling into a regulation trap.
Join this session where the experts will discuss:
-Grandfather versus Son - Can the Grandfather banks (traditional, older institutions) move as quickly as the Challenger banks? Are the rules different or just the attitudes influencing the approach? Is the regulator relationship different?
-Does the time taken to analyse the rules vary? Why? How do smaller institutions get the advice and consultation from experts whether they be Legal or Tax?
-Manual vs automation - linked to the first point..... does the infrastructure allow swift innovation? Whether purchased innovation or internally developed?
-How does the customer approach vary? how are customers impacted or communicated with?
-How can tools developed by software companies/Fintech innovators help? How does the way these companies change between traditional and challengers?
When doing digital business, you will never meet your customers face-to-face, and there is a need to establish certainty and proof of the customer's identity.
Digital on-boarding must be simple for the user, while at the same time gives the business enough information to ensure trust.
This presentation will:
-Take a look at methods for digital customer on-boarding, to ensure that reasonable assurance is achieved
-Discuss the importance of both identity management and identity assurance
-Explore more streamlined KYC approaches
Spend an hour with George Kinder as he leads a group meditation and discusses how to continue developing a mindfulness practice for yourself. There will be time for Q&A and discussion.
Can’t Miss Takeaways -
- You will:Learn the daily practice of Mindfulness and how it delivers practical benefits.
- Have access to an audio guide to a daily Mindfulness practice.
- Receive a free on-line copy of George Kinder’s book, Transforming Suffering into Wisdom: Mindfulness and The Art of Inner Listening.
Kristian Sørensen (Norfico), Sirpa Nordlund (Mobey Forum), Meaghan Johnson (11:FS)
While Mobile payments solutions get most of the attention, despite relatively little user uptake, mobile banking has taken most of the world by storm and is now the most frequently used banking channel in many markets.
Combining mobility with usability and innovative services e.g. in the PFM space has made mobile banking a true success.
Finally, as demonstrated by the mobile only challenger banks entering the scene mobile banking has become an important battleground for customer acquisition and retention.
In this panel we will discuss the following topics:
Current state of mobile banking
The options for challenger banks
How to be secure and compliant
Benefits for banks
Benefits for customers
Ina Yulo (BrightTALK), Steve Tigar (Money Dashboard), Dan Scholey (Moneyhub)
Data visualisation is a discipline that uses graphs and charts to easily communicate large chunks of data into easily digestible formats.
When it comes to personal finance, data visualization has been used to create useful dashboards where users can keep track of their spending, income, and budgeting.
Join this session where we will discuss:
-Why is data visualization so useful when it comes to personal finance?
-What are the best data viz tools/apps for personal finance?
-What are customers missing from banks that personal finance fintechs are able to provide?
-What are the best practice tips for using dashboards and apps to improve personal finance?
-What are some common mistakes people make when managing their personal finances?
-What are some common misconceptions of data visualization?
Kristina Hooper, Head of US Capital Markets Research & Strategy, Allianz Global Investors
The September FOMC remained steady with no surprises, no rate hikes and not much difference overall. So is no news always good news?
Hear from Kristina Hooper, Investment Strategist and Allianz Global Investment's Head of US Capital Markets Research & Strategy, as she gives you a quick update on what this means for you, your investment strategy, the economy and what to expect in December.
Thought Leadership for Financial Advisors (TLFA) provides Registered Investment Advisors (RIA) and fee-only financial advisors with practice management insights. You can find industry luminaries presenting weekly webinars on topics such as social media, marketing, referrals, engaging the affluent, compliance, life planning, retirement planning, and succession planning.
You can attend the webinars at no cost and will be able to submit real-time questions to presenters during the live online events. If you are unable to attend a webinar live, you can also view it afterward on demand.