Loyalty & Repeat Business for MSPs: How to Satisfy and Then Do It Again

Cloud-based technology enables even small MSPs to go to market and provide their clients with service-level solutions. In a crowded market, it is crucial to build credibility and strong client relationships that translate into customer loyalty and repeat business. In the second webinar of this three-part series, Dave Carpenter and Karl Krummenacher will discuss how to use case studies, white papers and other marketing tools and thought leadership content with proven metrics to support a trusted and successful MSP business.

PRESENTERS: Karl Krummenacher, Technology Marketing Guru; Dave Carpenter, Carpy Marketing LLC (moderator)

Many professionals face daily tasks that can be accomplished more efficiently with the right service offering from a managed service provider (MSP) or value-added reseller (VAR). Join Chris Aliberti as he shares his experience with MSP models and cloud technology to provide high-value managed services and solutions that meet client needs while staying within budget.

Attend the first webinar of this three-part series to learn about:
•Latest industry trends for all MSP model types
•Key opportunities for MSPs and VARs in the cloud
•Brand and service positioning for continued business growth

PRESENTERS: Chris Aliberti, MSP & Cloud Services Veteran; Dave Carpenter, Carpy Marketing LLC (moderator)