Sourcing products, services and people from external providers is well established within the ICT industry, to make best use of internal resources as well as access skills and capabilities from specialists. In our webinar we'll look at the issues this creates - positive and negative for infrastructure life cycle management (ILCM). Key suppliers may cancel product ranges, cease to provide managed services, not follow contract conditions, fail to meet SLAs as part of normal life. On the other hand, suppliers have specialist skills, a wider geographic reach and resources that can’t be replicated in house. So how can ILCM help enterprises manage supply chain and logistics risks, while still taking advantage of innovative new technologies and approaches in the market place.