Joint HFMA/Monitor Webinar - Lessons learnt from Service Line Management

Richard Alexander (DOF, UCLH) & Paul Wilkin (DOF, RDaSH)
This joint HFMA/Monitor session will focus on lessons learned from two trusts who have been working within a Service Line Management structure for some time. The session will include short presentations from Richard Alexander, Director of Finance at University College London Hospitals NHS FT (acute) and Paul Wilkin, Executive Finance Director at Rotherham, Doncaster and South Humber NHS FT (mental health) and will cover what works, what doesn'™t and top tips for implementation. There will be time for delegates to ask questions and get immediate responses. Our Chair will be Kate Hall, Policy Adviser at Monitor.

Who should attend/watch?
Medical & Clinical Directors & Leads, Directors of Finance and senior finance staff, Service Line Leads and Business Managers

Please pass on details throughout your teams and to colleagues as appropriate
Feb 28 2012
57 mins
Joint HFMA/Monitor Webinar - Lessons learnt from Service Line Management
More from this community:

Health IT

  • Live and recorded (999)
  • Upcoming (26)
  • Date
  • Rating
  • Views
  • Channel
  • Channel profile
  • Who decided that?!? Insight to Board Decision Making Jul 1 2015 10:00 am UTC 75 mins
    John Deffenbaugh, Director, Frontline
    It is often through hindsight that the value of a Board decision is judged. Years, even months after, both those affected by a decision and those who took it will sometimes ask, “Who decided that?”

    There are many factors that play into a good Board decision, including the quality of Board paper, the range of options, the quality of debate, effective challenge, corporate perspective, understanding of the context, and the ability of the Chair to effectively steer discussion and move to a decision. Boards make many fewer decisions than they think they do. In observing a Board meeting, held over 7 hours with over 650 pages of papers, there was not one paper for decision.

    This Webinar will delve into decision making as one of the key roles of the Board. We’ll look at the four levels of Board engagement in decision making: rubber stamping, probing and questioning, setting strategic direction, and shadowing. For each level we’ll explore what it means for the Board and the organisation it directs. We’ll also consider a range of related factors that influence decision making:

    • Best practice in Board papers
    • Strategic versus operational focus
    • The roles of board members
    • Corporate versus functional perspective

    We’ll use a range of models to explore Board decision making, and will draw on experience from across the NHS and beyond.

    John Deffenbaugh, a director of Frontline and an NHS non-executive director, will host this Webinar.
  • Maximise your impact Jun 29 2015 11:00 am UTC 75 mins
    Bev Holden & Kate Hargreaves from The Clear Thinking Partnership
    “You never get a second chance to make a first impression.”
    - Andrew Grant
    Research suggests that if you were a juror you would make up your mind about the accused within approximately 7 seconds. That’s before you’ve even heard a shred of evidence, and then you’d spend the remainder of the trial looking for evidence to prove you’re right.
    Whilst in the workplace, you’re not on trial, people are continually assessing and evaluating you in the context of their own experience, albeit unconsciously most of the time, and you have to be able to flourish in those conditions.
    Although you can’t change what goes on in other people’s heads, you can choose to behave in ways that have a positive effect on the people around you, and as a consequence you can achieve more of what you want to get done.

    This session will:

    •help you discover how immersing yourself ‘in the moment’ gives you a clear head and allows you to perform at your best more of the time
    •explore how ‘being your authentic self’ is the most effortless route to maximising your impact
    •give you the opportunity to take away some fresh thinking and ideas that will help you to transform the impact that you have on others.
  • Developing Elite Teams Jun 19 2015 1:00 pm UTC 60 mins
    Join Bev Holden & Kate Hargreaves from The Clear Thinking Partnership
    “If we did all the things we are capable of doing, we would literally astound ourselves.”
    - Thomas Edison
    You almost certainly have a sense of what an elite team is. There are highly visible examples in both sport and in the British Armed Forces that you’ll be very familiar with.
    As a leader in your organisation, it’s likely that achieving your objectives depends on being surrounded by the best possible people with the right skills and attitudes, so building an elite team, with superior abilities and qualities, is high on your list of priorities.
    Developing elite teams is both an art and a science. There’s an abundance of tools and techniques you can use with your teams, but also a growing body of academic research that can guide you towards the best of those tools and techniques.
    In this one hour webinar……
    •you’ll discover how an elite team thinks, feels and behaves
    •You’ll explore the 10 factors that will help you to develop an elite team, backed up by academic research
    •and you’ll take away some practical solutions to apply straightaway

    Join Bev Holden & Kate Hargreaves from The Clear Thinking Partnership and find out more.
  • Boost your confidence and resilience Jun 4 2015 1:00 pm UTC 75 mins
    Bev Holden & Kate Hargreaves from The Clear Thinking Partnership
    Confidence and resilience affect every aspect of your work; your relationships, your ability to make decisions, your capacity for influencing others, even how you manage your workload. When your confidence is damaged and you feel uncertain, or your resilience is tested and you feel defeated, the psychological experience can be just as profound as if you had suffered a physical injury.
    The good news is that the secret to mastering these two aspects of personal performance lies within all of us and is surprisingly simple.
    In this one hour webinar……
    •you’ll unmask the misunderstanding about where confidence and resilience really come from, and discover how to access
    feelings of confidence and resilience more of the time
    •you’ll learn how to find freedom from the thinking that holds you back from being supremely confident and resilient, no
    matter what happens
    •you’ll discover some simple and practical approaches for boosting confidence and resilience that will have immediate
    implications for you in your work and life
  • Non-EEA Chargeable Patients: The tariff, the incentive, the billing mechanisms Jun 2 2015 1:00 pm UTC 75 mins
    Louise Norton Smith and Jan Michael McIntosh from the Cost Recovery Programme, Department of Health
    Visitor and Migrant NHS Cost Recovery Programme, Department of Health
  • NHS governance in a rapidly evolving landscape of health and social care Recorded: May 22 2015 61 mins
    Paul Stanton, visiting Professor in the Faculty of Health Sciences at De Montford University, Leicester
    By the third week of May we should all know the composition of the next government. Whichever party or parties assume power, the next government will need urgently to confront a demand resource collision that threatens the continued existence of the welfare state and of the NHS itself.

    It has long been apparent that, as the House of Lords Select Committee on Public Service and Demographic Change made clear in 2013: "England has an inappropriate model of health and social care to deal with the needs of an ageing population ... By 2030 the number of people who are 85+ will have increased by 100%' compared to 2010".

    The argument for greater coherence and integration of health and social care commissioning and provision is driven as much by considerations of coherence and quality as it is by financial necessity. As the Five Year Forward View has already made clear there may be ‘local choice between radical options', but not a choice between the maintenance of the status quo and a radical option. For NHS commissioners and providers (across all specialisms) the challenge is to grasp the opportunity to shape new local forms of integrated commissioning and service development.

    The NHS organisations that survive and thrive in such a rapidly evolving and competitive marketplace will be characterised by proactivity, agility and their eagerness to embrace new forms of strategic partnership.

    This Webinar will consider the specific governance challenges that will confront Boards and Governing Bodies in an evolving cultural context where, as Stevens recently observed, “my institution right or wrong is not going to be what’s required from the service’s new generation of leaders".
  • Delivering Future-Focused Finance - Financial Planning, Budgeting & Forecasting Recorded: May 21 2015 61 mins
    Charles Robinson, Advanced Business Solutions, Sunny Sanghera & Daryl Perry, EY, Steve Donald, Mersey Care NHS Trust
    The "Systems and Process" work stream of Future Focused Finance (An NHS wide programme to develop the vision for NHS finance for the next five years) has set out to develop what the financial planning, budgeting and forecasting capability should look like for the NHS.
  • NHS Asset Management in Practice Recorded: Mar 26 2015 61 mins
    Andy Nevill, Gareth Pashley, Lee Singh
    The NHS Five Year Forward View recognised improvements of outcomes in key areas like cancer and cardiac but also acknowledged preventable illness is still widespread. While new medical equipment technologies are emerging all the time to support improvements in diagnosis and treatment of preventable illness, more financially sustainable solutions are needed to fund them.
    This CPD accredited webinar will feature speakers from Lancashire Teaching Hospitals NHS FT and Plymouth Hospitals NHS Trust along with NHS Supply Chain. They will demonstrate how you can apply strategic asset management to optimise the replacement and management of medical capital equipment to:
    •Make the latest medical equipment technology more affordable for your trust
    •Ensure your patients have access to the best quality care possible
  • Better Care Fund – accounting and assurance issues Recorded: Mar 17 2015 62 mins
    Debbie Paterson, Technical Editor, HFMA
    To increase awareness of the accounting and assurance issues around the better care fund
  • The NHS Cost Recovery from overseas visitors and migrants who use the NHS, Q&A Recorded: Mar 2 2015 64 mins
    Kate Dixon, Louise Norton-Smith, Craig Keenan
    The NHS Cost Recovery Team is returning to answer your questions!

    The recent very popular webinar, presented by Sir Keith Pearson, The Government’s Independent NHS Adviser for the Cost Recovery Programme, dispelled some of the myths about the programme, addressed the financial benefits of the incentives and advised trusts and commissioners on what they have to do.

    Due to time constraints there were many questions unanswered. The NHS Cost Recovery Team is now back to answer some of these outstanding questions from this earlier webinar and any further questions that you may have. They will also provide an update about the changes to the charging regulations.

    Speakers: Kate Dixon, Louise Norton-Smith and Craig Keenan, NHS Cost Recovery Team
  • SW, WM & SC FSD: Year end financial reporting webinar – what you need to know Recorded: Feb 27 2015 67 mins
    Debbie Paterson
    As the financial year end approaches, this webinar will consider topical financial reporting issues for 2014/15 and beyond.
    This FREE webinar will provide an understanding of reporting issues that may impact on the NHS and is relevant for all finance staff who want to consolidate, update or refresh their existing knowledge.
    Presented by Debbie Paterson, Technical Editor, HFMA
  • WM, SC & SW FSD, How to Implement Change Management Recorded: Feb 20 2015 54 mins
    Ian Flemming and Wendy Flemming from Dynamiq Consultants
    Whether you are in a leadership role or part of the team, this tutorial will give you a step by step guide to the change management process.

    This webinar will be particularly relevant to managers who are managing people in a changing environment often reducing staffing and/or costs but also with an effort to improve performance.

    It will focus on the people aspect of achieving change and how as a manager, change can be achieved with less anxiety and resistance and increased successful implementation.
  • The NHS Cost Recovery from Overseas Visitors and Migrants who use the NHS Recorded: Feb 10 2015 59 mins
    Sir Keith Pearson Government’s independent NHS adviser for the Cost Recovery Programme
    The NHS Cost Recovery Team is leading work to improve systems for identifying and charging overseas visitors and migrants who use the NHS. This programme of work, though led by the Department, is being co produced with delivery partners in NHS England and the wider NHS, the Health and Social Care Information Centre (HSCIC), the Home Office and the Department for Work and Pensions (DWP).
    We aim to support and reinforce the principle of fairness by ensuring that everyone who can should contribute to the cost of the NHS.

    To support the recovery of costs from chargeable non-EEA visitors and migrants (i.e. patients who are charged directly) we will be introducing a new mechanism in April 2015 (subject to Parliament). It will share the risk of unpaid debt to provide a direct financial incentive to encourage trusts to invest in identification and cost recovery processes. This will deliver a major step change in behaviour and process.
  • Partnerships for Recovery:Developing clinical/financial sustainable MH services Recorded: Jan 15 2015 61 mins
    Sarah Rose, Phil Morgan & Sarah Wright
    Following on from the HFMA’s Mental Health Faculty Forum in November which focused on approaches for achieving financially and clinically sustainable services, we are delighted to announce this upcoming seminar which will continue the theme.

    This webinar will focus on the journey of the project, the key lessons learnt and the considerable achievements to date including

    • Partnership working: increased the scope and levels of sophistication of partnership working between people with lived experience and professional staff, increasing understanding of the importance of expertise by experience

    • Hidden Talents: for statutory staff within NHS Dorset who have lived experience and are involved in challenging stigma and looking at how people can use their experiences within their work

    • Lived experience mentors for psychiatrists: a pilot project where people who have accessed the service are coaching psychiatrists on how to work in more recovery orientated ways

    • Peer Specialists: continuing to develop peer specialist posts (people with lived experience working in NHS teams modelling recovery)

    • Recovery Education Centre (REC): offers co-produced and co-delivered sessions focusing on how to manage your own or support someone else's recovery. The REC has over 1600 students and has recorded impressive feedback

    • Personal Health Budget (PHB): the WaRP in partnership with the CCG are an NHS England demonstrator site exploring how PHBs can reduce inpatient admissions and improve personalisation of services.

    Presented by Sarah Rose, Operations Manager at Dorset Mental Health Forum, Phil Morgan, Lead for Recovery and Social Inclusion, Mental Health Directorate & Sarah Wright, Associate Director of Finance from Dorset Healthcare University NHS Foundation Trust
  • WM, SC & SW FSD, Strategic and Operational Planning Beyond 2015 Recorded: Jan 8 2015 57 mins
    Phil Ingle, Phil Ingle Associates
    This webinar is aimed for NHS finance professionals and will provide an overview of strategic and operational planning for 2015/16 and beyond. This webinar will be an hour long and will consist of a concise presentation followed by a question and answer session, which will allow you to post questions to the presenter.
  • HFMA NHS Financial Temperature Check December 2014 Recorded: Dec 18 2014 55 mins
    Paul Briddock, HFMA Director of Technical and Policy
    This free webinar will summarise the results of the HFMA's NHS Financial Temperature Check survey of UK finance directors and chief financial officers, published on December. You will hear from Paul Briddock, HFMA Director of Technical and Policy, about the financial outlook for the NHS, the views of finance directors from 191 NHS organisations and what the HFMA thinks needs to happen to ensure the NHS can meet the financial challenges ahead.
  • New ways of contracting for integrated services:choosing the best option for you Recorded: Dec 11 2014 62 mins
    John Chapman, Partner, Bevan Brittan and Lucinda Price, Associate, Bevan Brittan
    This session will cover integration federations, alliance contracting and accountable lead provider contracts and also address how to incentivise performance including outcome based payments. It will explain the key features of the models and explore their pros and cons, as well as looking at decision making and whether there is a need to carry out a procurement process.
  • SW & SC FSD: Changes in the NHS Landscape Recorded: Nov 28 2014 62 mins
    Jennifer Howells
    This FREE webinar will address the key issues that all finance staff will need to consider during these challenging times in the NHS. It is vital to be prepared, both personally and professionally even if you are not currently directly affected by change; it is important to keep up to date with these changing times and be one step ahead. Don’t miss this opportunity to learn and understand more about the NHS reforms and its current context.
    We are delighted to announce that Jennifer Howells, Regional Finance Director (South), NHS England will lead this session giving you an overview and national perspective of the current key issues and priorities across the NHS.
    This Webinar will be an hour long and will consist of the presentation followed by a question and answer session, which will allow you to pose your questions to the Jennifer.
  • SW, WM & SC FSD: Mergers & Acquisitions in the NHS Recorded: Nov 27 2014 59 mins
    Catherine Skilton and Simon Wormald, both Directors from Deloitte’s NHS transactions team
    This FREE webinar will cover Mergers & Acquisitions in the NHS, including development of the business case, the regulatory process, lessons learned from recent transactions and what this means for how finance staff should prepare. With the NHS 5 year forward view signalling support for “a small number of radical new care delivery options”, many of which may require a change in organisational form to deliver, it is vital to be prepared even if you are not currently directly involved in a transaction. Don’t miss this opportunity to learn and understand more about M&A in the current context.

    We are delighted to announce that Catherine Skilton and Simon Wormald, both Directors from Deloitte’s NHS transactions team, will lead this session giving you a clear picture based on their experience of M&A in the NHS.

    This Webinar will be an hour long and will consist of the presentation followed by a question and answer session, which will allow you to pose your questions to the facilitators.
  • A practical view of using PLICS in mental health Recorded: Nov 26 2014 50 mins
    Ada Foreman, Deputy Director of Finance, Kent and Medway Partnership Trust
    This session will give the opportunity to hear how Kent and Medway Partnership Trust are using PLICS. This will include the issues and possible solutions to date together with some practical examples and top tips on implementing PLICS.
Shaping Healthcare Finance
The Healthcare Financial Management Association (HFMA) is the representative body for finance staff in the NHS. Through the 13-strong branch network and committee/special interest groups, HFMA sets and promotes the highest professional standards in financial management and corporate governance in healthcare as well as contributing towards shaping healthcare finance policy.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Joint HFMA/Monitor Webinar - Lessons learnt from Service Line Management
  • Live at: Feb 28 2012 4:30 pm
  • Presented by: Richard Alexander (DOF, UCLH) & Paul Wilkin (DOF, RDaSH)
  • From:
Your email has been sent.
or close
You must be logged in to email this