Experiencing some form of conflict at work is something that all of us will encounter at some time in our working lives. During this webinar, Brian will explore the nature of conflict, look at different types of conflict and discuss some of the drivers and situations that may give rise to conflict. Leading on from this he will explore some useful models for helping to manage and resolve conflict and help you to understand your natural conflict handling style together with useful tips and tactics for successful conflict resolution.
If you require a CPD certificate for this webinar, please contact Stephanie.Zahorodnyj@hfma.org.uk