Managing Conflict

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Presented by

Brian Stables, Academy Tutor, HFMA

About this talk

Experiencing some form of conflict at work is something that all of us will encounter at some time in our working lives. During this webinar, Brian will explore the nature of conflict, look at different types of conflict and discuss some of the drivers and situations that may give rise to conflict. Leading on from this he will explore some useful models for helping to manage and resolve conflict and help you to understand your natural conflict handling style together with useful tips and tactics for successful conflict resolution. If you require a CPD certificate for this webinar, please contact Stephanie.Zahorodnyj@hfma.org.uk
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The Healthcare Financial Management Association (HFMA) is the professional body for finance staff in healthcare. For more than 70 years, it has provided independent and objective advice to its members and the wider healthcare community. It is a charitable organisation that promotes best practice and innovation in financial management and governance across the UK health economy through its local and national networks. The association also analyses and responds to national policy and aims to exert influence in shaping the wider healthcare agenda. The HFMA has achieved accredited continuing professional development (CPD) status with the CPD Standards Office for our national and networks webinars. Delegates that watch one of these webinars will be issued with an accredited CPD Certificate of Attendance for inclusion in their CPD records. Our sponsored webinars will still count towards unaccredited CPD hours. For further information please see our privacy policy https://www.hfma.org.uk/privacy-policy