Turning bust-ups into breakthroughs: How to understand and harness conflict

Presented by

Rob Bailey, Principal Consultant, and Gil Parsons, Lead Consultant, at OPP

About this talk

Conflict is a natural part of work and personal life. Although it usually results from simple differences of opinion, conflict can stem from any element of trust, belief, authority or passion being challenged, and can lead to damaging disputes that waste time and effort in the workplace. OPP’s global research found that 85% of employees have to deal with conflict in the workplace, and spend on average 2.1 hours a week dealing with it. In the UK alone, that translates to 370 million working days lost every year as a result of conflict at work. Join OPP consultants Rob Bailey and Gil Parsons to discover why conflict arises, how you can deal with it, and how to use it for positive outcomes.

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