Turning bust-ups into breakthroughs: How to understand and harness conflict
Conflict is a natural part of work and personal life. Although it usually results from simple differences of opinion, conflict can stem from any element of trust, belief, authority or passion being challenged, and can lead to damaging disputes that waste time and effort in the workplace.
OPP’s global research found that 85% of employees have to deal with conflict in the workplace, and spend on average 2.1 hours a week dealing with it. In the UK alone, that translates to 370 million working days lost every year as a result of conflict at work.
Join OPP consultants Rob Bailey and Gil Parsons to discover why conflict arises, how you can deal with it, and how to use it for positive outcomes.
RecordedJul 18 201261 mins
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Having and fostering a “Growth Mindset” in the workplace leads to improved performance and outcomes for organizations, teams and employees. A Growth Mindset can also support development of our personality.
Join this webinar to:
- Learn the latest research showing why having Growth Mindset matters professionally and personally
- Learn how to apply a Growth Mindset and the MBTI personality framework to support individual and leadership development
- Gain tips for enhancing your personality strengths using a Growth Mindset
It is, sadly, well-known that women and minority ethnic individuals often get a raw deal in organizations. Women make up less than 10% of executive directorships in FTSE100 companies and less than 4% of executive directors in the top 150 FTSE companies describe themselves as black or minority ethnic. What’s less well-know is the way that attitudes to differences in psychological type can exacerbate this situation. In this webinar John Hackston, Head of Thought Leadership at The Myers-Briggs Company, will use data from 1.7 million people to show how, by undervaluing particular aspects of personality, organizations contribute to the under-representation of women and minority groups at senior levels. He will discuss how type practitioners can use this knowledge to help address these issues and outline specific actionable steps that organizations can take.
Connecting with your audience through a screen is more difficult than it seems. Though switching from an in-person presenter to a virtual presenter may have its challenges, we've got you covered.
During the Engaging Virtual Delivery webinar, Dr. Martin Boult, Senior Director of Professional Services at The Myers-Briggs Company, will share tips on adapting in-person classroom events and designing successful virtual events.
In this one-hour webinar, Martin will also cover:
•Building confidence with online platforms for virtual delivery
•Preparing your virtual audience
•Facilitating virtual events with your audience
•Technology and audience interactions
John Hackston, Head of Thought Leadership, has been gathering your stresses and concerns during the Coronavirus crisis, and he’ll be sharing how these relate to MBTI personality type.
We’ll also take you through:
- What might cause stress for different personality types in the “new normal”
- How to spot signs of stress in your team, even without visual cues
- Techniques to escape the “stress zone”
- Advice for how to stay psychologically safe while working from home
Stress and stress reactions are unavoidable at a time like this. Recognising this, accepting this and having the tools and language to discuss this is crucial, and exactly the kind of support people are telling us they are looking for.
Who should join?
You don’t have to be MBTI qualified, in fact, we think everyone should know this, so do invite other members of your team.
If you have no idea what the MBTI framework is, there are some brilliant videos on our website to help you, although we will explain a little in the webinar.
If you’re MBTI qualified, you will have covered some of this on your training and we have some great slide decks for you to download, but this is a good refresher.
While for many virtual working from home every day is the norm, for the vast majority this is a new experience. Helen Rayner, Lead Consultant at The Myers Briggs Company has undertaken research to explore the perceptions of working in virtual, co-located and combined teams and the impact it has on teamwork.
In this webcast we will dive into that research, highlighting the five team scales that emerged, breaking down the challenges faced by virtual and office-based teams and highlight tools and techniques you can use to maintain team effectiveness.
While we adjust to virtual teams becoming the norm in many organizations, managers and senior leaders are finding it increasingly urgent to focus on the impact of virtuality on team communication.
This is not the time for team performance to slow down, and team communication is a huge part of the shift. It is a precursor to effective team processes and outcomes, and with many organizations now forced to choose virtual teams as the go-to model for getting things done, you will be on the front line of supporting how to implement effective virtual team communication strategies.
When high quality communication is present amongst dispersed or remote teams, it leads to shared understanding, smoother overall functioning, and better performance.
In this one-hour webinar, our Senior Consultant, Rachel Cubas-Wilkinson, will:
- Explore the evolving shape of teams and trends for virtual teams in organizations.
- Examine the most crucial team elements which support high-quality communication.
- Consider personal and organizational strategies that can impact and improve the effectiveness of virtual teams.
Trust is the foundation for developing positive relationships. In this webinar, we’ll see why it matters. We’ll discuss the benefits that high-trust organizations enjoy, and we’ll share the evidence which supports that claim.
Join the webinar and you will:
- Learn the critical role that developing trust has in teams
- Explore different models of team effectiveness that are built on trust
- Learn how to spot the signs that trust is lacking in a team
- We’ll then introduce the MBTI framework to show:
- How the MBTI assessment helps teams build trust
- How one of our clients used it to build trust and improve team effectiveness
So you heard that 70% of organizational change initiatives fail or don't result in sustained change?
And you want to know how to be part of the 30% that succeed?
Join our award-winning change management experts to understand the Psychology of Change.
Adapted from our immensely popular live, interactive events over 2019, this is a roundup of the key points and take-aways you need.
Whether you design, lead or implement change we will guide you through how and why people react differently to help you to succeed.
-Improve initial buy-in for initiatives
-Engage employees throughout the process
-Recognize and manage human behaviour patterns
-Create strategies for long-term success
The always-on culture means always being connected to other people and being able to communicate anytime, anywhere across the world. However, when smartphones and the internet are available 24/7, people can struggle to “switch off”. Our latest research explores what the always-on culture means for work-life balance, stress and engagement. We will also explore the role of personality and guidelines for optimizing the always-on culture for yourself, teams and organizations.
FIRO-B® and MBTI® assessments join forces to help people build trust, develop powerful relationships and reach their greatest potential.
Creating powerful people is at the core of what you do. You want to help people build trust, develop powerful relationships, and reach their greatest potential. Self-awareness is the start of this journey through the exploration of communication and behavior styles.
Using the FIRO-B and MBTI assessments will enhance understanding of how personality type drives behavior and help individuals become more intentional in their choices and behavior by applying the results.
In this one-hour webinar, Ingrid Manning, Director of Global Practitioner Education, Quality & Content at The Myers-Briggs Company, shows how to leverage the FIRO-B and MBTI assessments to:
- Develop deeper insight into how personality, interpersonal needs, and other influences drive individual behavior
- Understand how both verbal and nonverbal communication can impact relationships, create misleading perceptions, and contribute to conflict
- Increase trust, influence, and engagement through intentional changes
- Enrich your practitioner tool kit for working with individuals and teams
In a world filled with MBTI® knockoffs dispensing a combination of four personality-related letters it can be challenging to differentiate. As MBTI practitioners, you know you offer more, so much more value than just a 4-letter type.
In this webcast Leanne Harris, Lead Consultant at The Myers-Briggs Company, discusses how you can go deeper with the MBTI Step II assessment, what sets it apart, and consequently the benefits for you and those you serve.
You will learn how to leverage the Step II assessment to add value when working with individuals and teams.
John Hackston, Head of Thought Leadership at OPP with Helen Rayner, Lead Consultant
All of us have experienced conflict at some point, at home, at work, maybe at school or elsewhere – and usually it is seen as a bad thing, something that is disruptive when it comes to the workplace. Yet some people find conflict exciting, energising, something that clears the air. We all have different approaches to conflict, and if we understood these, if we know how we usually react, we can flex our conflict style and achieve better outcomes. And maybe we can help others to do so too. John Hackston, Head of Thought Leadership at OPP, discusses OPP’s research into conflict and introduces the TKI (Thomas Kilmann Conflict Mode Indicator) and shows how it can be used to create positive outcomes from conflict.
John Hackston, Head of Thought Leadership at OPP with Helen Rayner, Lead Consultant
Around half the population have a preference for Introversion, and yet Introverts are routinely misunderstood, misrepresented and excluded; less than a third of managers are Introverts, for example. In this webcast, John Hackston, Head of Thought Leadership at OPP, will go through the stereotypes about Introverts, explain what Introversion actually is – and show how in neglecting the power of Introversion, organisations are missing out on a valuable resource. He will also reveal how all of us, even Extraverts, have an Introverted side – and how understanding and harnessing this can pay dividends.
Betsy Kendall, Data Protection Officer and VP of Global Programs, OPP and Petra Merne, Director, Global Marketing, OPP
MBTI and other business psychology practitioners hold a lot of information on their clients, much of it of a sensitive nature addressing issues from performance data to aspects of personality profiles, and therefore are disproportionately affected by the General Data Protection Regulation (GDPR). This will not be a legalistic presentation but practical session with time for Q&A to provide an appreciation of how it could affect our professional lives.
Are you self-aware – and if you aren’t, does it matter? In this webcast we will show why self-awareness is important, discuss the benefits of being self-aware, and show how you could increase your self-awareness. Building on OPP’s latest research, we will help you to understand the facets of self-awareness and how these relate to MBTI personality type.
Understanding our own personality type and how it differs from others' can be really useful at an individual, team and organisational level. This short video explains how we can develop greater awareness of ourselves and others, and be better at what we do – introducing the MBTI framework.
Ben Vernazza, Senior Consultant, and Paul Wilson, Lead Consultant, OPP
Have you ever wondered why so many organisations around the world embrace the Myers-Briggs Type Indicator® (MBTI) for individual, team and leadership development? In this 30-minute webcast, OPP’s senior consultants will reveal the power of understanding personality difference, exploring the impact it can have on engaging individuals and driving improvements in performance. Suitable for those who have no knowledge of the MBTI tool, as well as those who want to refresh their understanding of the benefits of knowing and applying your personality type at work.
Entrepreneurs contribute significantly to the world economy; the new businesses they create can drive innovation and will often result in the formation of new jobs. Yet almost 60% of UK businesses will fail within 5 years. New research from OPP shows the strengths, and possible blind spots, that people of each type will typically have when operating as entrepreneurs. If entrepreneurs and aspiring entrepreneurs are aware of these, it can give them a head start.
John Hackston, Head of Thought Leadership at OPP, will present the results of the research, showing how MBTI type relates to your entrepreneurial orientation, and sharing tools for you to work out just how entrepreneurial your own (or your client’s) organisation is. He will also illustrate the likely strengths of each type as an entrepreneur – and things that they should watch out for.
Ceri Boycott, Consultant, and John Hackston, Head of Thought Leadership, OPP
Women form half of the UK population, yet less than 10% of executive directors in our top 100 companies are female. In this webcast, John Hackston, Head of Thought Leadership at OPP, together with Consultant Ceri Boycott, will draw on data from over 600,000 MBTI assessments to show how gender differences in the way we make decisions play a part in creating this imbalance, and how different levels of self-confidence (and over-confidence) between men and women can make things even worse. But it’s not all bad news; they will also show how a knowledge of MBTI Type can help improve the situation both for individuals and for organisations.
Gil Parsons, Lead Consultant, and Betsy Kendall, COO and Head of Professional Services
Coaching is one of the key areas where MBTI insights make a real difference, providing a deep understanding not only of the individual but how they relate to others. This webcast explores how an understanding of the MBTI framework helps individuals resolve challenges they may have in relationships with other individuals.
Gil Parsons, Lead Consultant, and Betsy Kendall, COO and Head of Professional Services share a range of ways the MBTI framework decodes relationship issues, including why people who have most MBTI preferences in common may experience difficulties relating to each other. This webcast also showcases some of OPP’s free-to-download images which make deeper levels of MBTI theory easier to utilise in coaching sessions.
Personality awareness to unlock individual and team potential
Webcasts to empower individuals to be the best versions of themselves by enriching self-awareness and understanding of others. We help organizations of all sizes improve teamwork and collaboration, develop inspirational leaders, foster diversity and solve their most complex people challenges. We are the Myers-Briggs® Company, one of the world’s largest business psychology providers – the publisher of the Myers-Briggs Type Indicator® (MBTI®) and other leading psychometric tools.
Turning bust-ups into breakthroughs: How to understand and harness conflictRob Bailey, Principal Consultant, and Gil Parsons, Lead Consultant, at OPP[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]60 mins