IT Service Management and Automation from the Cloud: Benefits and Challenges

Presented by

Chris Brightwell, Senior Engineer, Kaseya

About this talk

Align your IT services with company goals through an automated process and policy-driven approach. Modern Service Delivery solutions provide you with the tools your IT organisation requires in order to transform from a reactive to a proactive delivery model. Regardless of the size of your business now you can experience the rewards in operational productivity and increased profitability through IT automation. By implementing a comprehensive and integrated solution with the power, flexibility and scalability to meet your needs today and expand as your business grows, IT automation enables a pro-active approach to improved operations and customer satisfaction. From Software Inventory to Remote Desktop Management, companies can get the tools, technology and resources that make complete IT automation possible.

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This online channel will feature live webcast presentations by leading IT and business executives. In today’s economic environment it is imperative that IT find ways to become more efficient while maintaining, or even increasing, the levels of service that it provides. Automating IT functions is the best way that IT can achieve these conflicting objectives. The IT Automation channel speakers will look at how to increase the productivity while reducing the cost of IT operations through automation and the application of industry best practices. The presentations will show you the steps to take and the tools that you will need to improve the performance of your IT operations.