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APM: Bridging the Gap between User Expectations and IT’s Ability to Deliver

In the 4th annual survey that CIO’s IDG Research Services conducted with their community members, it is not surprising to find that, consistent with previous years’ results, IT organizations are putting an ever increasing importance on the ability to meet user expectations.

What may be
In the 4th annual survey that CIO’s IDG Research Services conducted with their community members, it is not surprising to find that, consistent with previous years’ results, IT organizations are putting an ever increasing importance on the ability to meet user expectations.

What may be surprising, however, are data that reveal a significant disconnect between those expectations and IT’s ability to actually meet them, as well as the answer to where IT organizations need to focus their efforts in order to bridge that gap.

Please join for a review of CIO’s newest APM best practices survey and year over year comparison with Senior Editor at IDG's Custom Solutions Group, Bill Laberis, and Aruna Ravichandran, Vice President , Product Marketing at CA Technologies and learn the secrets to bridge the gap between the promise of APM and its reality today.
Recorded Feb 25 2014 44 mins
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Presented by
Bill Laberis, IDG Custom Solutions Group & Aruna Ravichandran, CA Technologies
Presentation preview: APM: Bridging the Gap between User Expectations and IT’s Ability to Deliver
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  • Title: APM: Bridging the Gap between User Expectations and IT’s Ability to Deliver
  • Live at: Feb 25 2014 5:00 pm
  • Presented by: Bill Laberis, IDG Custom Solutions Group & Aruna Ravichandran, CA Technologies
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