Hi [[ session.user.profile.firstName ]]

A View from Outside: Experience your applications through your customers’ eyes?

Customer satisfaction is essential to growth, profitability, customer retention and the very survival of your business. Today’s Web-based applications and the transactions they enable can be unruly and complex, running across an array of platforms from the mainframe out to IaaS, PaaS and SaaS enviro
Customer satisfaction is essential to growth, profitability, customer retention and the very survival of your business. Today’s Web-based applications and the transactions they enable can be unruly and complex, running across an array of platforms from the mainframe out to IaaS, PaaS and SaaS environments. How do you ensure each customer, regardless of geographic location, receives a consistent experience when IT doesn’t even have full control over each step of the deliver process? Managing end-user experience in this environment requires a 360-degree view of the business service from the inside and outside to deliver a composite view of application and transaction performance that helps assure great service.

Join CA Technologies to hear how customers applied Application Performance Management best practices to transform their IT strategy to simplify complexity and drive superior service delivery that fuels growth in this era of IT’s “New Normal.” In this Webcast, you’ll learn how CA customers:

• proactively manage the end-user experience around the world
• quickly identify and resolve application performance problems before users are affected
• keep cloud vendors accountable for their service level agreements (SLAs)
• understand end-user experience even at times when there is no real-user traffic
• transparently communicate application performance to key stakeholders
• optimize performance of critical and revenue-generating applications
Recorded May 24 2012 59 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Paul Ellis and Jason Meserve, Enterprise Management Marketing; Alquin Gayle, Advisor, Infrastructure Engineering
Presentation preview: A View from Outside:  Experience your applications through your customers’ eyes?
Recommended for you:
  • Date
  • Rating
  • Views
  • New video! Manage your vSphere environment with a powerful solution that leverages the cloud, always-on analytics, and data science to optimize visibility, insight and control. Five minutes to activate, and you can increase utilization, boost performance, diagnose, troubleshoot and fix issues—even proactively—ten times faster. Eliminate capacity shortfalls and drill down to root causes, hazards and more.
  • A movement is underway. Businesses are awakening to a new era of the digital enterprise, requiring companies to find new ways of delivering their services built for the digital era. Success in this new era requires a digital industrialization strategy in which datacenters become the core asset of the business enabling a transformation from an infrastructure that is tightly coupled with the business to a modern infrastructure that enables any business.

    Digital industrialization is a continuous cycle that organizations can use to turn IT infrastructure from a cost into an asset by standardizing on one set of technologies and economics across facilities, hardware, software, and operations; consolidating datacenters; abstracting functionality; automating operations and governing it all to ensure security, integrity, and compliance.

    This presentation will go through why digital industrialization is needed, what the benefits are and how the Ericsson Cloud portfolio facilitates it.
  • Overhead power distribution in your data center offers many attractive possibilities, but is not without its challenges.

    Join Starline's Director of Marketing, Mark Swift; CPI’s Senior Data Center Consultant, Steve Bornfield; and University of Florida's Joe Keena for an exploration of the options and some of the pitfalls, supported by real-life examples from the field.
  • The Chef DevOps Journey Assessment or Dojo is a tool that is used to assess both the current and desired state of your organization's DevOps progress. The goal of the exercise is to expose opportunities for continuous improvement by defining a baseline of where you are on your journey and the desired state you’re trying to get to. After we compile the results, patterns will emerge and be used to visualize goals and generate custom guidelines towards success.

    In this webinar, Justin Redd, Customer Engineering Lead, and Thomas Enochs, VP Customer Success, will explain:

    - Why we created the Dojo and how it can help your organization accelerate DevOps adoption
    - What the DevOps Journey Assessment is and how it’s conducted
    - Who in your organization should attend the Dojo exercise
    - How to get it
  • Haben Sie schon mit einem OTDR ein Spleißereignis bei 20 Kilometern detektiert, gleichzeitig aber bei einer Entfernung von 50 Metern nichts mehr erkannt, oder auch anders herum?
    Eines der Probleme bei OTDR Messungen ist, dass Auflösung eingebüßt wird, wenn lange Strecken charakterisiert werden.
    EXFOs intelligent Optical Link Mapper (iOLM) ist eine OTDR basierende Anwendung, welche unter anderem diese Einschränkung und Fehlerquelle beseitigt. iOLM misst dynamisch mit multiplen OTDR Pulsen bzw. Wellenlängen und konsolidert dann das Ergebnis. Anschließend wird daraus ein Bericht in einem einfach zu verstehenden Format erstellt.
    Mehr als je zuvor nutzen Netzbetreiber Elektroinstallateure und Kupfertechniker, um ihr Glasfaser Netzwerk zu charakterisieren. Entdecken Sie, wie EXFOs iOLM Lösung mit patentierter Link-Aware Technology von Anfang aus jedem Techniker an einen OTDR Experten macht.
    Sie sind bereits ein OTDR Experte? - Finden Sie heraus, wie Sie mit iOLM viel Zeit und Aufwand sparen können.
  • Peter is investigating DevOps, Bill looks at security while Max is stuck on the infrastructure level
  • Software-defined WAN (SD-WAN) gained significant momentum in 2015 with hundreds of retail companies deploying the solution to keep up with the demands of bandwidth hungry applications, implement omni-channel integration and pressure to deliver “Apple-like” store experience for modern shoppers.

    Join this webinar to learn the challenges associated with cyber security for the retail stores, explosion of in-store mobile devices straining the limited WAN bandwidth, and the need for instant application response for the “zero patience” shoppers. At the end of this webinar, you will understand how large companies like an auto parts supplier, a clothing retailer, and a popular lifestyle outlet - deployed VeloCloud SD-WAN to enhance application performance, reduce MPLS WAN costs, and enable shopper-centric store experience.
  • In this webinar, we will discuss:
    • the joint effort between AT&T, Broadcom and ONF to support ON.Lab’s Central Office Re-architected as Datacenter (CORD) Project
    • the specific use case of a SDN based leaf-spine fabric built with bare-metal OCP hardware (using Broadcom switching silicon) and open source switch software, built on top of Broadcom provided SDN reference software, Open Flow Data Plane Abstraction (OF-DPA).

    The goal of the joint effort is to provide a pure SDN-based fabric implementing the following:
    • standard L2 switching within racks,
    • L3 forwarding across racks using MPLS labels between leaf and spine switches, with support for QinQ and IP multicast.
    • The entire fabric will be controlled by an ONOS controller cluster. Broadcom’s OF-DPA 2.0 software will be used to program the OpenFlow rules in all the white box switches
  • Your network can be a competitive advantage. Maximizing network flexibility, availability, and ease-of-use will be a key driver for organizations to enable business success in 2016.

    When wired lines are too costly or not available, utilizing Advanced Edge Routing (AER) solutions that combine 4G LTE overlay networking, cloud-management, advanced security (UTM), WAN Diversity, high performance WiFi, and dual modem capabilities allows intelligent networking at the Edge.

    Join Cradlepoint to learn about solutions that allow network administrators to intelligently manage converged wired and wireless connectivity for a highly available connected experience at the Edge.

    Attendees will learn:
    — About Advanced Edge Routing solutions
    — How to deploy and manage an intelligent network
    — Benefits and flexibility of implementing WAN Diversity
  • Hear about Playtech’s story of a successful deployment of predictive analytics monitoring method. Playtech implemented the Predictive Analytics as a complementary monitoring to allow additional fault detection in places where standard monitoring can’t be applied. Using its business activity as a health indicator, problems are detected faster, sooner and even before it gets to a complete downtime.

    Join us to hear about:

    How monitoring your business metrics can provide another method of monitoring

    How Predictive Analytics can help detect faults

    Why dynamic thresholds can be better than static thresholds.

    How easy it is to implement Predictive Analytics and help reduce the MTTR in your organization

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: A View from Outside: Experience your applications through your customers’ eyes?
  • Live at: May 24 2012 3:00 pm
  • Presented by: Paul Ellis and Jason Meserve, Enterprise Management Marketing; Alquin Gayle, Advisor, Infrastructure Engineering
  • From:
Your email has been sent.
or close
You must be logged in to email this