Name: How Accenture Helps Its Customers Deliver Business Service Reliability
Start: 2014-02-06T16:00:00Z
End: 2014-02-06T16:58:55.000Z
Location: BrightTALK
Rating: 4.75

In today’s economy where every business is in the software business, downtime is costly and slow is the new down. Proactively managing and improving the experience of modern applications, cloud or traditional infrastructures and networks is a necessity but it’s not easy.

To help manage the increasing volume, velocity and variety of data - APM solutions have evolved to include AIOps to correlate and analyze data across users, applications, infrastructure, and network services and to apply machine learning and advanced analytics to deliver a new level of visibility and actionable insights.

DX Unified Infrastructure Management (DX UIM) by Broadcom Software is the premier solution for full-stack infrastructure observability, providing IT with the tool to intelligently solve complex problems, scalability to support the world’s largest environments, and visibility across hybrid cloud computing deployments.  The upcoming releases include enhancements to its popular List Designer and List Viewer, the Monitoring Configuration Service that provides zero-touch configurations and alarm management, and support or expanded support for leading cloud technologies such as Kubernetes, Pod Manager, Google services, Cloudera, and Docker.  We will share plans for a new personalization feature, Observability Viewer, that will enable custom, role-based views across alarms, lists, dashboards, SLAs, third-party content, etc.  Attend this session to set your sights on the bright future for DX UIM.

DX UIM Roadmap Enhances List Building, 0-Touch Config & Hybrid Cloud Monitoring

DX Operational Intelligence is the AIOps platform from Broadcom. According to Gartner, the three pillars of AIOps are "observe, engage and act". As the workforce gets remote and diverse in today's hybrid environments, handling business impact plays a critical role in IT problem prioritization and operations team efficiency. Release 21.3.1 of DX Operational Intelligence addresses that trend and holds a particular focus on enriching operator workflows to help identify, prioritize and act on the right alarm on time.

What’s New In DX Operational Intelligence 21.3.1

Join us in this webinar and discover the AIOps platform designed to help IT Operations contend with the explosive growth in monitoring data, infrastructure complexity, and business demands. During this session, you will learn:
• How DX Operational Intelligence enables end-to-end observability across your digital delivery chain and empowers your teams with actionable insights.
• How you can reduce alarm noise, monitor business service health, and create enterprise IT dashboards through a live product demonstration.
• How Broadcom IT “drinks its own champagne”, by bringing data from all its monitoring environments into DX Operational Intelligence.

Enable Enterprise Observability with DX Operational Intelligence

Organizations often have a mix of modern and legacy environments and it can be labor intensive to manage across multiple monitoring tools and teams to effectively respond to problems and prevent outages. AIOps can help IT Operations and SREs more efficiently manage even the most complex application infrastructures, reducing toil and enabling them to focus on higher value activities.

Join us for this special webcast, where guest speakers Rich Lane, Sr. Analyst, Forrester Research and Mark Lauritano, Consultant, Forrester Consulting will discuss findings from the recent Total Economic Impact (TEI) of AIOps study sponsored by Broadcom. AIOps from Broadcom was found to deliver the following benefits:
 • Increased the effectiveness of IT professionals 
 • Increased automation of manual processes
 • Reduced costs for monitoring tools
 • Improved uptime resulting in enhanced customer experience
 • Increased confidence in performance measurements across the IT stack

Joining Rich and Mark, Sudip Datta, Head of AIOps at Broadcom, will outline the essential elements of an AIOps solution needed to deliver these outcomes.

Forrester Total Economic Impact Study of AIOps from Broadcom

APM tools, as we know them, are evolving. Now, more than ever, having an APM solution with built-in AIOps capabilities is becoming a requirement for monitoring today's modern applications and platforms. At Broadcom, we have made it a priority to modernize our solution so that it can best meet the challenges our enterprise customers are facing.  Our latest release of DX Application Performance Management, version 20.2, delivers a next-generation APM solution which offers end-to-end full-stack monitoring with advanced root cause analysis, enhanced support for modern and cloud-native applications, and detailed insight into the customer experience – in a single platform.

Join us to learn more about the latest features and enhancements.

What's New in DX Application Performance Management 20.2

IT teams today are being tasked with managing environments that are growing more ephemeral, modular, and volatile by the day. In order to effectively manage today’s complex enterprise environments, more organizations are relying on AIOps solutions to provide correlated insights and intelligence to help reduce noise, speed issue resolution, and boost efficiency.

DX Operational Intelligence is a machine-learning-driven AIOps solution that provides the most comprehensive service intelligence, analyzing diverse structured and unstructured data sources that can range from the cloud to the mainframe. Our latest release, version 20.2, now enables reduced total cost of ownership, ease of deployment and orchestration, and a variety of new features and enhancements including:   

- Streamlined operator workflows for increased operational excellence
- Enhanced business services-driven monitoring to reduce MTTR
- New capacity analytics and predictive Insights for capacity and performance to optimize resource allocations
- Intelligent automation to empower operators and optimize processes
- Consolidated contextual views with DX Dashboards

Join us to learn more about what’s new in this release.

Discover What's New in DX Operational Intelligence

Serge Lucio, General Manager of Broadcom's Enterprise Software Division, explains our BizOps vision and how you can gain a new level of business insights fostering continuous improvement in your organization.

What is Digital BizOps?

Kieran Taylor, Head of Marketing for Broadcom's Enterprise Software Division, walks through three ways you can improve the effectiveness of your IT Operations Management, DevOps and Product Planning teams through a new framework called BizOps.

Three Ways to Get Started With Digital BizOps

Stephen Elliot, IDC Program Vice President, walks through BizOps, a new framework for data driven decision making that's aligned to business outcomes. Learn how BizOps extends DevOps to include continuous measurement and strategic business planning to enable digital transformation at the speed of business change.

IDC Overview: Adopting BizOps to Accelerate Digital Transformation Results

Business Payload Analyzer, a capability in Application Performance Management is designed for application owners who want greater visibility into how the end-user experience and business KPIs align with application performance to help prioritize issues based on user experience and improve the digital experience.

In this session, Corey Cohen, Customer Success Architect, will demonstrate how to enable custom transaction naming with Business Payload Analyzer.

Business Payload Analyzer: How to Enable Custom Transaction Naming

Business Payload Analyzer, a capability in DX Application Performance Management is designed for application owners who want greater visibility into how the end-user experience and business KPIs align with application performance to help prioritize issues based on user experience and improve the digital experience.

In this session, Corey Cohen, Customer Success Architect, will demonstrate how to leverage Business Payload Analyzer to track and trend business KPIs.

Business Payload Analyzer: How to Track and Trend Business KPIs

Viki Paige, Director of Product Marketing for Digital BizOps, shares our latest white paper on Broadcom's unique approach to machine learning. To find the white paper, select the attachment tab beneath the video or go to 
https://learn.broadcom.com/bizops-automation.ai-machine-learning.

Digital BizOps: Broadcom's Unique Approach to Machine Learning

In this session, Andreas Reiss, Customer Solutions Architect, explains DX APM Team Center and best practices for managing atttributes.

DX APM Team Center: Managing Attributes and Fundamentals

In this session, Haroon Ahmed, Head of AIOps Solution Engineering, will discuss why AIOps is essential to help teams be proactive, reduce alarm noise and connect performance and business outcomes. 

You will also gain better insight into the core components that make up Broadcom's AIOps solution.

AIOps: Connecting to Business Outcomes

In this session, Henar Martin, Customer Success Architect at Broadcom, will explainhow to use the experience view, assisted triage and analysis notebook features in DX Application Performance Management.

DX APM: Understanding Experience View, Assisted Triage and Analysis Notebook

Learn how to get started with Alarm Analytics; understand the various types of alarms, how to filter and reduce alarm noise, and finally how to quickly triage and remediate issues.

Alarm Analytics: Understanding Alarms & Alarm Remediation

The Universal Monitoring Agent for Kubernetes (UMA for Kubernetes) in DX APM acts as single deployment that automatically discovers and monitors cloud and container infrastructures and containerized application processes. Watch this on-demand session to learn how to get started with this capability.

Getting Started with Universal Monitoring Agent in DX APM

In this session, Henar Martin, Customer Success Architect at Broadcom, will show how to use the new map and metric tree features in DX APM to enable you to get the most out of your investment.

What's New in DX APM: Understanding & Using the New Map and Metric Tree Features

In this Webcast, we’ll talk with Accenture’s application performance management experts to learn the challenges facing their clients, how Accenture helps solve the issues and share best practices for getting the most out of your APM investment. We’ll also discuss how industry trends around cloud deployments and DevOps adoption are impacting IT management from a tools, people and process perspective.

How Accenture Helps Its Customers Deliver Business Service Reliability

application performance mgmntuser experience

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How Accenture Helps Its Customers Deliver Business Service Reliability

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