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Emoji in the Workplace

The adoption of emoji in workplace communication continues to evolve while technology and usage increases. This session digs deeper into the most common emoji being used at work, who is using them, and in what context. Additionally, technology advancements for the collection, processing and review of emoji for investigations and litigation will be explored.

Expert Presenter: Matt Mahon, CEDS, IGP

Matt Mahon, CEDS, IGP, has 14-years’ experience with Ricoh supporting organizations with information governance and litigation support strategies including data remediation, litigation hold, preservation, collection, data processing, review, and production. As the National eDiscovery Sales Manager for Ricoh eDiscovery, Matt leads strategy and training for the sales team, and consults with clients, delivers CLE training, and is a frequent speaker and writer on eDiscovery issues. Matt earned his B.A. in Mathematics and Applied Sciences from UC San Diego and is a Certified as an eDiscovery Specialist and Information Governance Professional. Matt lectures widely on topics including IoT, the impact of emoji and social media in workplace communications, data governance, and eDiscovery.
Recorded Nov 10 2020 60 mins
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    Research comparing the quality of human review to predictive coding (also called technology-assisted review) has clouded the market’s understanding of the importance lawyers play in document review. This view that humans are inferior to machines, largely fueled by misunderstandings of past research, has increased the risk of inadvertent disclosures of sensitive and confidential information when responding to document requests.
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    Speaker Bios:
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    Robert Keeling is a partner at Sidley Austin LLP whose practice includes a special focus on electronic discovery matters and he is co-chair of Sidley’s eDiscovery and Data Analytics Group.

    Peter Gronvall is a Senior Managing Director at Ankura where he leads our Global Data & Technology practice group, working with companies and their counsel on a range of service areas including data analytics, machine learning, discovery, forensics, cyber security and information risk advising.
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    Expert Presenters:
    Doug Austin, Editor, eDiscovery Today
    Mary Mack, CEO and Chief Legal Technologist, EDRM
    Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper
    Tom O’Connor, Director, Gulf Legal Technology Center
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    Jared Coseglia, Mary Mack & Kaylee Walstad
    This webinar will give you exclusive and totally transparent access to the industry’s leading talent agent, Jared Coseglia, CEO and founder of TRU Staffing Partners, and e-discovery luminaries Mary Mack and Kaylee Walstad of EDRM. Topics will include why now is the best time to change jobs in e-discovery in 20 years, why inflation for project manager salaries is imminent, why entry-level talent has unprecedented opportunity to break into the business at the analyst and data-processor level, and why e-discovery continues to lose talent to the data privacy community. Attendees should bring all their burning questions, as there will be ample opportunity to ask anything about thriving as an e-discovery practitioner!
  • InfoGov as a Critical 1st Step to the EDRM Recorded: May 13 2021 57 mins
    Matt Mahon, Andrew Spett, Esq. and Eric Parish
    In this webinar, our EDRM and CIGO-certified experts will discuss how Information Governance (InfoGov) is truly the critical and foundational first step to the EDRM.
    We’ll cover, a brief history of InfoGov and explain why all eDiscovery and legal practitioners need to treat it as a key component to the EDRM – and how to do so.
    Also learn:
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    • How cost savings from eDiscovery matters could fund an entire InfoGov program
    • Why collecting targeted data, properly, will save resources
    • How to start your InfoGov program today

    Speakers:
    Matt Mahon has 14-years’ experience with Ricoh supporting organizations with information governance and litigation support strategies including data remediation, litigation hold, preservation, collection, data processing, review, and production. Matt lectures widely on the topics including IoT, the impact of Emojis and social media in workplace communications, data governance, and eDiscovery.

    Andrew Spett, Esq. has more than 25-years of experience in the legal vertical and has been in the Information Governance, Computer Forensic, and eDiscovery fields since 2006. Andrew presently works as an information governance consultant, with subject-matter expertise in eDiscovery, with Ricoh USA. He is a Certified Information Governance Officer (CIGO) and Information Governance Professional (IGP).

    Eric Parish is an Information Governance Professional and eDiscovery expert with more than 17-years’ experience in the legal vertical. He is an information governance consultant for Ricoh USA Legal covering the Pacific Northwest and upper Midwest, helping organizations better manage, secure, and optimize data to improve decision making, reduce cost and minimize risk.
  • Square Peg: 5 Reasons Why eDiscovery Is Not a Data Breach Response Solution Recorded: Apr 29 2021 44 mins
    Adi Elliott, Chief Revenue Officer at Canopy
    Square Peg, Round Hole: 5 Reasons Why eDiscovery Is Not a Data Breach Response Solution

    When a breached data incident occurs, do you turn to eDiscovery tools? If so, you’re not alone — but that decision could compromise your project’s accuracy and cost you extra time and money, especially when working with large or complex data sets.

    Join Adi Elliott, CRO at Canopy, as he shares how AI and machine learning are transforming the speed, accuracy, and efficiency of data breach response, distinguishing it from eDiscovery into a market of its own.

    Presenter:
    Adi Elliott, Chief Revenue Officer at Canopy

    Adi Elliott brings more than a decade of leadership experience in the legal software and services industries to his role leading Canopy’s global sales and marketing functions. Adi has extensive experience building and leading high-performance marketing, sales, product, and strategy teams. He’s held leadership roles at three companies with $100M+ liquidity events, led multiple marketing and product teams recognized for innovation, and led the positioning, branding, and definition of three of the strongest corporate & product brands in the eDiscovery market. He has deep experience in business operations, strategic planning, and corporate development.

    Prior to joining Canopy, Adi led strategy for Epiq’s global eDiscovery business. He joined Epiq via the acquisition of Iris Data Services, where he led product and marketing. Before his time at Iris, Elliott founded and led Relativity’s marketing and enterprise sales teams.

    In his free time, Adi enjoys hiking with his wife in the Pacific Northwest, playing basketball, and cheering for the Portland Trail Blazers. And thanks to his three sons, he somehow became pretty serious about playing Pokémon Go.
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    Doug Austin, Hon. Judge Andrew Peck (ret.), Tom O'Connor & Mary Mack
    Interesting case law decisions are in full bloom! Our April monthly webinar of cases covered by the eDiscovery Today blog discusses several unique disputes related to topics ranging from production of legal hold letters to scope of protective orders, to discovery of Slack data, to dispute over production of hyperlinked internal documents and more.

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    + Compelled Production of Legal Hold Letters
    + Rule 45 Third Party Subpoenas of Competitors
    + Disputes Over 30(b)(6) Witnesses
    + Scope of Protective Orders
    + Discovery of Slack Data
    + Production of Hyperlinked Internal Documents

    Expert Presenters:
    Doug Austin, Editor, eDiscovery Today
    Mary Mack, CEO and Chief Legal Technologist, EDRM
    Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper
    Tom O’Connor, Director, Gulf Legal Technology Center
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    Linda Luperchio, David Yerich, Nancy Patton
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    In this webcast you’ll learn:
    • The emerging business challenges that require e-discovery skills
    • The trends supporting the implementation of a Legal GRC strategy
    • How to leverage your experience, further your career and deliver value to your company’s Legal GRC efforts.
    Speakers:
    - Linda Luperchio, Director of E-Discovery and IG, Hanover Insurance -- https://www.linkedin.com/in/linda-luperchio-ceds-2a319916/

    - David Yerich, Director of E-Discovery, UnitedHealth Group -- https://www.linkedin.com/in/david-Yerich-91029ab/
    - Nancy Patton, Exterro -- https://www.linkedin.com/in/nancybpatton/
  • Fireside Chat with Zapproved CEO Monica Enand: The Journey to ZDiscovery Recorded: Apr 6 2021 49 mins
    Mary Mack, Monica Enand
    Join us on April 6th as Monica Enand, Founder and CEO of Zapproved, discusses how an early strategic decision to focus on the challenges of corporate legal teams has shaped the company’s journey from industry-leading legal holds to the expansion into collections, processing and review, and now, the fully-integrated ZDiscovery platform. Hear Monica’s perspective on how corporate ediscovery challenges will continue to evolve and how, drawing from deep expertise gained from over a decade of working closely with corporate legal customers, ZDiscovery was designed to handle them.
  • Addressing Technology Challenges Introduced by the COVID-19 Pandemic Recorded: Mar 25 2021 64 mins
    Scott Elder, Robert Keeling, David Yerich, Mary Mack, Rishi Chhatwal
    Technology has presented new challenges for corporations as they cope with the impact of the pandemic. Coordinating legal holds and managing preservation and collection activities has been complicated, since so many full-time employees are now working from home. Given this unprecedented time, remote work has become a security nightmare. How do you fix it? Is the answer to turn to outside service providers? How can the right eDiscovery software platform help you address today’s data challenges, given the fact that corporate internal investigations are on the rise? Join us virtually, as we plan to answer these questions and discuss the ways to which you can improve your work environment and optimize productivity.

    Expert Presenters:
    Moderator - Mary Mack, CEO at EDRM
    Panelist - Robert Keeling, Partner at Sidley - https://www.sidley.com/en/people/k/keeling-robert-d.
    Panelist - Rishi Chhatwal, Assistant Vice President - Senior Legal Counsel, Antitrust & Enterprise eDiscovery at AT&T - https://www.linkedin.com/in/rishi-chhatwal-0227a07/.
    Panelist - David Yerich, Director of eDiscovery at UnitedHealth Group - https://www.linkedin.com/in/david-yerich-91029ab/.
    Panelist - Scott Elder, CTO at Lumix by Now Discovery - https://www.linkedin.com/in/scott-elder-4b4653a/.
  • Transforming the Status Quo through Data: Spotlight on eDiscovery Advisory Recorded: Mar 24 2021 63 mins
    Jason Velasco, Jason Thompson and Michael Epstein
    "Siloed systems and “status quo” processes needed to be re-engineered to create data-driven businesses that can extract knowledge and intelligence from data.

    Join Jason Velasco, founder of eDiscovery Advisory, as he shares more about the global team of advisors, project managers, and staff helping to transform what eDiscovery is for small to medium sized businesses."
  • Important eDiscovery Case Law Decisions for March 2021 Recorded: Mar 23 2021 64 mins
    Doug Austin, Hon. Judge Andrew Peck (ret.), Tom O'Connor & Mary Mack
    eDiscovery Case Law “marches” on! Our March monthly webinar of cases covered by the eDiscovery Today blog discusses several disputes related to topics ranging from social media discovery, to discovery of video evidence, to permissible border searches of electronic devices, to use of file deletion software and sanctions and more.

    Join Doug Austin, Editor of eDiscovery Today, Mary Mack, CEO of EDRM, Tom O’Connor, Director of Gulf Legal Technology Center, and Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper as they discuss important rulings that may impact how you conduct discovery in the future. Topics to be addressed include:

    + Social Media Discovery Disputes
    + Existence of Video Evidence and Burden of Proof
    + Border Searches of Electronic Devices
    + Potentially Unwarranted Sanctions
    + Scope of Third Party Subpoenas
    + Use of File Deletion Software and Intent to Deprive

    Expert Presenters:
    Doug Austin, Editor, eDiscovery Today
    Mary Mack, CEO and Chief Legal Technologist, EDRM
    Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper
    Tom O’Connor, Director, Gulf Legal Technology Center
  • A Better Way for Privilege Review: Harnessing AI for Accuracy & Productivity Recorded: Mar 16 2021 59 mins
    David Cohen, Partner at Reed Smith and EDRM Chair of Project Trustees Omar Haroun, Co-Founder & COO at Text IQ
    Privilege review is in general a time-consuming and manually intensive process - with good reason. Missing even a single document in a privilege screen can directly influence the outcome of a matter. Even as legal teams embrace innovation for other workflows, the risk of getting privilege review wrong has stood in the way of new approaches.

    In this webinar, we will discuss how AI can reduce risk by better identifying potentially privileged documents, and improve the productivity of review teams by focusing their expertise on tough calls.

    Join us to learn more about
    • How AI can look beyond the four corners of the document for privilege determination
    • How automated document scoring can enhance productivity of review teams
    • How reviewer QC and annotation can help refine AI accuracy
    • How AI technology has performed for live matters

    Expert Presenters
    David Cohen, Partner at Reed Smith and EDRM Chair of Project Trustees and Omar Haroun, Co-Founder and COO at Text IQ
  • Important eDiscovery Case Law Decisions for February 2021 Recorded: Feb 23 2021 66 mins
    Doug Austin, Hon. Judge Andrew Peck (ret.), Tom O'Connor & Mary Mack
    2021 is a new year, which means, as always, there are new eDiscovery disputes and case law decisions to address them! Our February monthly webinar of cases covered by the eDiscovery Today blog discusses several disputes related to topics ranging from technology assisted review and proportionality to discovery about discovery and social media discovery to potentially sanctionable actions (including the act of requesting unwarranted sanctions).

    Join Doug Austin, Editor of eDiscovery Today, Mary Mack, CEO of EDRM, Tom O’Connor, Director of Gulf Legal Technology Center, and Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper as they discuss important rulings that may impact how you conduct discovery in the future. Topics to be addressed include:
    + Technology Assisted Review and Cooperation
    + Proportionality and Adding Custodians
    + Discovery About Discovery and Boilerplate Objections
    + Social Media Discovery Disputes
    + Potential Sanctions for Unwarranted Sanctions Request
    + Sanctions for Series of eDiscovery Violations

    Expert Presenters:
    Doug Austin, Editor, eDiscovery Today
    Mary Mack, CEO and Chief Legal Technologist, EDRM
    Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper
    Tom O’Connor, Director, Gulf Legal Technology Center
  • Q1 2021 Legaltech Job Market Report Recorded: Feb 18 2021 66 mins
    Jared Coseglia, Mary Mack & Kaylee Walstad
    TRU Founder and CEO Jared Coseglia sits down with EDRM's Mary Mack and Kaylee Walstad to deliver an update on where the legal technology job markets are today as they adapt to the ongoing pandemic while keeping up with the ever-evolving legal tech landscape. Jared will break down what happened in Q4 in terms of job opening trends, compensation metrics, hiring behavioral patterns, and much more! We will, as always, take all your burning questions about the job market, but this quarter we will share some incredible statistics about legal ops, compliance, LPM, and other siloed legaltech jobs as they compare and contrast in demand to traditional e-Discovery roles.
  • 5 E-Discovery Technology Trends to Watch and When to Buy Recorded: Jan 28 2021 63 mins
    Ayayne Russom, Christa Haskins and Michael Hamilton
    Using e-discovery technology is no longer a nice to have, it’s a must have for legal professionals no matter what your title is. With a growing amount of data to review and a variety of new locations where responsive data may be found, legal professionals must be aware of e-discovery technology that can help them execute legal activities more efficiently.

    In the fourth and final webcast in Exterro’s E-Discovery Masters Series, a panel of experts from Becton Dickinson and Thrivent will discuss what e-discovery technologies legal professionals must be aware of and when it’s time to buy.

    Watch this webcast and learn:
    •The top e-discovery technologies legal professionals should be aware of and how they can help
    •When legal professionals should start to think about using these e-discovery technologies
    •How other legal departments have used e-discovery technology to reduce costs
    Speakers:
    - Alayne Russom, Director - GCO Operations, Thrivent
    - Christa Haskins, Associate Director, Becton Dickinson
    - Mike Hamilton, Sr. Managing Director, Exterro
  • Most Interesting Case Law Decisions in 2020 Recorded: Jan 26 2021 66 mins
    Doug Austin, Mary Mack, Hon. Andrew Peck (Ret.), Tom O'Connor
    Who says that there were no interesting cases last year? Our January monthly webinar of cases covered by the eDiscovery Today blog is a review of the most interesting cases of 2020 and what they can mean to you in your eDiscovery practice in 2021!

    Join Doug Austin, Editor of eDiscovery Today, Mary Mack, CEO of EDRM, Tom O’Connor, Director of Gulf Legal Technology Center, and Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper as they discuss important case law rulings from 2020. Topics to be addressed include:

    + Ephemeral Messaging Apps and Discovery
    + Rule 37(e) vs. Court Discretion in Sanctions Rulings
    + Courts and Search Term Disputes
    + Rule 26(g) Attorney Certification Violations
    + Proportionality and Discovery about Discovery
    + Technology Assisted Review Protocols
    + Technology Assisted Review and Cost Shifting

    Expert Presenters:
    Doug Austin, Editor, eDiscovery Today
    Mary Mack, CEO and Chief Legal Technologist, EDRM
    Hon. Andrew Peck (Ret.), Senior Counsel at DLA Piper
    Tom O’Connor, Director, Gulf Legal Technology Center
  • Simplified Review: Learn how to simplify your review workflows Recorded: Dec 17 2020 46 mins
    Christina Ling and Isabela Reid
    Legal teams combat a variety of obstacles when it comes to conducting review, not to mention that working in a remote environment adds its own layer of complexity. Organizations are met with the pressure of sifting through vast data troves and reviewing them quickly and in context. Without a streamlined process, this can prove to take longer than originally anticipated and can cost organizations thousands of dollars.

    But – never fear! Everlaw offers a fresh take at both managing and conducting review. Whether you’re a first-pass reviewer or litigation support manager, Everlaw helps legal professionals save time and money.

    Join us for an in-depth look at Everlaw’s unique review capabilities and how workflows can be simplified. Everlaw helps organizations:
    •Upload and view all kinds of file types – ranging from spreadsheets to Slack and chat data on mobiles devices – in an intelligible format so that review can be conducted on a single, unified platform.
    •Easily build complex searches - no prior ediscovery software experience needed!
    •Ensure reviewers are meeting deadlines and track their progress.
    •Confidently redact privileged or confidential documents.

    Expert Presenters:

    Christina Ling
    Product Marketing Manager, Everlaw
    Christina Ling is a Product Marketing Manager at Everlaw. Prior to Everlaw, she worked on global product marketing projects for discovery and security solutions at OpenText. Additionally, Christina has consulted on litigation and investigation matters for Fortune 500 clients at Deloitte. She serves as a board member for the San Francisco chapter of ACEDS.

    Isabela Reid
    Product Marketing Manager, Everlaw
    Isabela Reid is a Product Marketing Manager at Everlaw. Before joining the marketing team at Everlaw, Isabela worked on the customer success team helping train, support, and onboard customers. Isabela is a graduate of UC Berkeley and previously worked at the Human Rights Center at Berkeley Law and ABC7 News in San Francisco.
  • Working From Home 2: The Sequel Recorded: Dec 15 2020 63 mins
    Stephanie Clerkin, Brian Klunk & Mary Mack
    Many, many years ago, in April of 2020, Korein Tillery’s Stephanie Clerkin and Divergent Language Solutions’ Brian Klunk held webinars on the challenges of working from home, and offered tips and ideas on how to handle what they thought would be a few weeks of remote work. Here we are, nine months later, and the two have come together for a useful and amusing look at how their perspectives evolved.

    With the prospect of going back to the office full time seeming to be a goal for well into 2021 join EDRM’s Mary Mack as she moderates a discussion with Stephanie and Brian, exploring what working from home means as we approach the new year. Please feel free to offer your experiences and best practices via email info@edrm.net so we can include them in this conversation.


    Brian bio:
    Brian Klunk is Divergent Language Solutions’ Business Development Manager, responsible for new and existing accounts, and partnership development. Brian spent seven years with ALM media where he worked with legal media titles such as ‘The American Lawyer,’ ‘National Law Journal,’ and Law.com.

    Stephanie Clerkin bio:
    Stephanie is the Director of Litigation Support at Korein Tillery, one of the country’s leading plaintiffs’ complex-litigation firms, where she leverages over 14 years of experience in finance, consulting, and data analytics to manage massive litigation projects, as well as the firm’s e-Discovery platform. Working with all departments in the Firm, she understands how to bridge the gap between the legal teams and IT personnel to streamline discovery efforts and design cost-effective solutions for clients. She is responsible for the processing, analysis, review and production of numerous terabytes of ESI.

    Stephanie is a Certified e-Discovery Specialist and Relativity Expert.
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  • Presented by: Matt Mahon, CEDS, IGP,
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