In order to meet the needs of today’s demanding consumers, store associates need to have real-time product information on hand. In fact, 51% of retailers recently surveyed by Retail Systems Research (RSR) say that “Making our employees ‘smarter’ and better informed’ is one of the most important uses of in-store technology in 2011.
Mobile tools, such as tablet PCs, bring the information to the sales floor, so associates no longer need to walk away from their customers to find answers to questions. Additionally, with this data at their fingertips, associates can more effectively promote cross-sells and upsells.
Join Steve Rowen from RSR Research along with Motion Computing in this upcoming webinar for a look at the key drivers of in-store sales enablement using mobile technology.
RecordedJun 15 201261 mins
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Taking a strategic approach to location performance measurement can reap big rewards by boosting sales and increasing customer satisfaction. Retailers must strive to understand shopper behavior in each department, including when they visit, how long they stay and what they do after visiting specific locations, information vital to defining and quantifying the desired customer experience. This data can help to determine performance at the departmental, brand or end-cap level – affecting customer experience and retail success.
This presentation will offer insights into the highest value applications of location analytics, including how location analytics measure the effects of marketing, merchandising and store operations on consumer experience and retail performance.
Marge Laney, CEO & Brian Laney, VP Marketing, Alert Tech
In this session, attendees will learn about the truth behind the some of the most valuable square footage in a retail store: the fitting room! This part of the retail store often is overlooked as a revenue generator or customer engagement opportunity. Presenters will share tips and tricks about transforming the fitting room into an engine to increase sales and build customer loyalty. Using a SaaS-based analytics solution, retailers can track store activity and assign data-informed goals to coordinate shopper behavior with fitting room activity. You will be able to take these lessons and apply them to your customer experience to ensure you can define and quantify this process.
Peter Blum, VP of Product Management, Instart Logic
This holiday season, your customers are going to be shopping via mobile devices across wireless networks. Is your website geared up to deliver an optimal shopping experience?
Join us for this session where we will discuss 5 steps you can take to ensure the performance of your online store is optimized for all your customers across any device class.
•Learn why web performance is closely linked with driving higher revenue
•Beat the performance challenges of latency, last mile bottlenecks, and image load time and deliver your website to every mobile device
•Dynamically serve the right image size to the right device - fast
•Increase product image quality and size without reducing performance
•Dramatically improve page load times and therefore conversions
•Case studies: How leading online retailers Dollar Shave Club and One Kings Lane have increased both performance and conversions
Miya Knights, Senior Research Analyst, IDC Retail Insights ; Mike Haze, Director Of Product Management, Mozu
In today’s competitive business landscape, retailers can't afford any delays when releasing new products to market. With a single, integrated commerce platform in place, marketing and merchandising teams can experience a new agility that enables them to rapidly introduce products or open pop-up stores based on market trends and needs.
Join Miya Knights from IDC Research and Mike Haze from Mozu as they discuss how to directly empower marketers and merchandisers with streamlined and powerful tools that create smarter, faster go-to-market strategies. With freedom from IT, retailers can now bring brand consistency and unique product experiences to customers.
Gary Schwartz, President, Impact Mobile ; Eileen Kolev, Retail Program Manager, MicroStrategy
"Do you want to learn how leading retailers such as Whole Foods, The Container Store and Gucci are improving customer service by arming store associates and managers with best-in-class mobile technology? Register for this webinar to find out Retailers know they need to be mobile to meet today’s customer demands. More than half (56%) of retailers say their top business challenge is knowing that “Consumers are using mobile as part of their shopping experience and we need to be there,” according to Retail Systems Research (RSR). This will be vitally important moving into the competitive holiday season.. During the webinar Gary Schwartz, President of Impact Mobile and Chairman of 4more Innovation, will talk about how mobile technology is transforming the store into a “smart location” led by the Internet of Things (IOT): “The IOT allows the retailer to finally build intelligent space around their offering to fulfill their mobile shopper demands.” Central to this next-generation mobile strategy, mobile apps are transforming the way retailers operate and engage with customers. EKN reports that 77% of retailers believe that store operations will have the greatest positive impact from mobility initiatives. Webinar participants will learn about the key benefits of a best-in-class mobile app strategy in time for the holidays, including the ability to: Improve sales, reduce stockouts and improve promotion execution
Enable real-time product information and assisted selling for shoppers; and
Improve employee productivity through mobile training, task-driven alerts, and gamification.
Zimm Zimmerman, VP of Personalization, Merkle and Arif Damji, Senior Director of Strategy & Development, 500Friends
What sets you, as a retailer, apart from your competitors? It is the relationship you have with your customers. During this holiday season, it’s not just price that will separate winners from losers. Instead, retailers who can deliver relevant and personalized conversations with their customers — at scale — will realize the true advantage.
During this webinar we will explore what consumers expect from retailers in regards to personalization and how this affects their holiday shopping patterns. Presenters will provide the steps you can take now to improve personalized communications and how you can use the holiday rush to advance your personalization strategies in the coming year — for real bottom-line results.
Key Take-Aways include how to:
» Uncover the expectations of consumers in regards to personalized communications and how this affects their holiday shopping;
» Explore 10 tips to optimize personalization strategies this holiday season; and
» Use learnings from the 2014 holiday season to improve personalization strategies into 2015.
Richard Mader, Director Emeritus, ARTS; John-Pierre Kamel, Principle, RFID Sherpas
Even if you have not been waiting patiently to find out when RFID would finally reach market saturation in retail, you might be interested to know that the emergence of the Internet of Things (IoT) combined with the omnichannel imperative may have created the perfect storm of circumstances to propel RFID into mass implementation.
Find out more during this upcoming webinar “Inventory accuracy is critical to endless aisle and buy online/pick up in-store,” said Richard Mader, Director Emeritus for the Associate of Retail Technology Standards (ARTS). “RFID is the best technology to achieve up to 99.9% inventory accuracy. And having RFID in all products is the foundation to the IoT. If you want to talk to a device, it must be identified.” During this event, Mader will be joined by John-Pierre Kamel from RFID Sherpas to analyze the latest RFID news, trends and insights — and the impact on omnichannel retail.
Lorenz Jakober, Sr. Product Marketing Manager, Akamai & Daniel Shugrue, Director of Product Marketing, Akamai Technologies
"As much as 41% of sales during Thanksgiving weekend take place online, according to the National Retail Federation (NRF). In fact, online holiday sales generated $78.7 billion in revenue in 2013, and showed yearly increases of 15%.
For retailers, that means you need to do all you can to ensure your web site is available, high-performing, and able to handle peak capacity However, not all traffic is the kind your business desires. During the 2013 holiday season retailers saw a 5x increase in Black Friday attack traffic compared to the beginning of November, and malicious traffic is only expected to increase in the coming retail season.
To learn how to overcome the challenges of the upcoming holiday season, sign up for this webinar today!
During this event, attendees will receive the following strategic insights, tips and tactics:
• Best practices for scaling to meet peak demand;
• How to tackle the complexities of delivering high-quality user experiences across different networks; and
• Strategies that offer scalable protection without compromising performance.
Jim Davidson, Director of Research, Bronto Software
For many retailers, the holiday season actually begins in September. Are you ready? Now don’t panic. Actually, it may be time to panic just a little.
With fewer days between Thanksgiving and Christmas, you need to start planning early in order to finish strong for the year.
Let Retail TouchPoint’s six-part Holiday Connected Consumer Series lead the way to a happy holiday.
Jim Davidson, Director of Research at Bronto Software, kicks off the series with an in-depth analysis of seasonal trends and hour-by-hour data from the 2013 holiday season designed to help you perfect your holiday plan and react with confidence when last-minute, make-or-break situations arise.
This first webinar will address some of the most critical holiday planning questions, such as:
• Should I start my Black Friday sales early?
• How many messages can I send on Black Friday and Cyber Monday?
• What do I do when mistakes happen?
• How can I boost an underperforming campaign?
• What trends should I expect during the 2014 Holiday Season?
Case studies show that the vast majority of defects creating havoc in production software are not introduced by developers or testers, but by requirements. Rather than alleviating this problem, agile development practices have introduced a new one: Testers must navigate a constant barrage of disparate user stories and change requests.
In order for development teams to keep up with constantly changing user needs, requirements must be captured in a format that minimizes miscommunication, reacts quickly to change, and enables subsequent test assets to be derived automatically.
Learn a requirements-driven approach that:
- Captures user needs in a format already familiar to business analysts
- Allows testers to automatically generate optimized test cases, test scripts, data, and expected results
- Automatically reflects changes made to the requirements in the test assets
Les SOC D’aujourd’hui se détournent de leur métier de base en devenant des centres de gestion d’alertes. Nous vous présenterons comment l’apport de la cyberveille peut permettre aux équipes de passer d’un mode réactif qui gère des alertes à un modèle proactif axé sur la chasse aux indicateurs et aux groupes d’assaillants présents sur vos environnements IT.
Smart Storage for the cloud IT is effortless, efficient and evergreen. In this webinar, learn how operational simplicity, data efficiency, and predictable performance through flash will enable your business to be more competitive in the market at the same cost as traditional disk infrastructure.
We will cover:
- What is possible with flash?
- What flash solutions are available today?
- How do the costs compare?
- Pure Storage architecture overview
- Demonstration of storage provisioning tasks
Hadoop is a wonderful framework that can drive insight into a range of problems, but administrators can be blind to performance, utilization and cost issues of cluster deployments. There’s risk in sizing initial deployments properly, as well as determining optimal capacity over time. Without sufficient visibility, job performance can suffer and costs can escalate. Keeping a critical resource running effectively and being able to plan for the future requires intelligent decision making capabilities that many Hadoop deployments lack. This webinar will look into common problems that affect clusters and ways to detect issues early and head off long term problems. We’ll dig into capacity management and ways to deal with ever increasing demands for Hadoop resources.
• Understand initial deployment challenges
• Handling cluster growth
• Working to meet increasing pressure on storage and job density
• Planning for capacity growth and extension to cloud
Bimodal IT is putting even the most talented development teams to the test. No matter if you support or oppose the idea of two distinct speeds of IT, you’ll want to hear Jason Bloomberg from Intellyx and Deloitte’s Rui Vaz debate and discuss the realities of taking a bimodal approach.
You’re invited to learn about an exciting opportunity to be a part of SAP’s growing partner ecosystem. With the SAP PartnerEdge program for Application Development, SAP has made it is easier than ever for organizations like yours to build and monetize cloud applications leveraging SAP HANA Cloud Platform (HCP).
With SAP HANA Cloud Platform – an open, in-memory, standards-based platform as a service, and the primary technology for SAP application extensibility – you can:
• Rapidly build and deploy applications in the cloud for faster time to value
• Extend SAP and non-SAP software business processes to the cloud for greater agility
• Develop mobile-ready, rich applications to drive productivity and customer satisfaction
• Benefit from SAP enterprise-class support, high platform availability, and access to the SAP ecosystem
• Leverage SAP Digital Channels and flexible license options to market your packaged solution to approximately 300,000 SAP customers
Join us on September 22 and discover the benefits of the SAP PartnerEdge program for Application Development and SAP HANA Cloud Platform, and let us help you grow your business for tomorrow.
View this on-demand webinar make sense of why, although Enterprise IT is increasingly relying on OpenStack as a platform for the deployment of cloud services, OpenStack is still complex and it can be difficult to assure optimal performance of key workloads. During this webinar we discussed the deployment of enterprise workloads on OpenStack, with particular emphasis on the use of dedicated block storage systems.
Topics addressed include:
-Critical business challenges
-Simple ways to increase OpenStack simplicity, efficiency, and performance while minimizing risk
Joseph Ruffles, Global Product Marketing Manager for Cloud and Virtualization, SevOne
Joel McKelvey, Infrastructure Solutions, Pure Storage
View this on-demand webinar to see for yourself how the combination of flash storage with improved copy data management has the potential to greatly improve developer productivity and accelerate your DevOps processes. Industry leaders Pure Storage and Commvault teamed up to offer an optimized solution designed to deliver speed and agility to your DevOps methodologies. View this webinar to learn:
-How thorough and broad application integration makes the DevOps environment more nimble and flexible
-How application-aware, space-efficient snapshots translate to developer productivity
-How efficiency gains are possible by combining software and hardware based data reduction
Lance Shaw, Director of Product Marketing, Commvault
Abdul Rasheed, Solutions Marketing Manager, Pure Storage
View this on-demand webinar to learn why managing data is a crucial factor in the success of healthcare organizations. For this reason, it is imperative to have a storage infrastructure that is simple to manage, easily sustains growth, and aligns to application demands. Traditionally, upgrading storage infrastructures meant huge risks for the business and sacrifices for IT Departments - often only providing fractional performance improvement once completed. Hear from Pure Storage and Mount Sinai Health to see for yourself the impact Pure Storage has had on the hospital's business and infrastructure.
During the conversation you will learn:
-What made Mount Sinai make the transition from from legacy storage to an all flash platform from Pure Storage
-The business impact flash has had on their Oracle ERP/SOA environment
-Feedback from IT around the deployment and management of Pure Storage
-Best practices for introducing new technologies into a large infrastructure
Rich Araujo, Associate Director, Storage and Back up, Mount Sinai Health System
Matthew Rund, Regional Manager, Healthcare, Pure Storage
There is no denying that AWS is the dominant public cloud provider today. Does creating differentiation give other IaaS vendors, hosters, and private cloud and colocation providers a chance to compete tomorrow? This analyst-only panel will connect the dots between customer requirements and best execution venues, as well as highlight where service providers should compete or cooperate with the hyperscale providers, by exploring:
- Is there room for more hyperscale providers?
- How important are open source solutions going forward?
- Differentiation through vertical, workload and technology specializations.
- Cloud migration and portfolio management services