Bringing The Benefits Of The Online Experience Into The Store
Web applications, mobile technology and social networking sites have offered retailers new outlets to drive customer loyalty and engagement. However, the brick-and-mortar store still drives the majority of retail purchases. In order to create a more compelling in-store customer experience, best-in-c
Web applications, mobile technology and social networking sites have offered retailers new outlets to drive customer loyalty and engagement. However, the brick-and-mortar store still drives the majority of retail purchases. In order to create a more compelling in-store customer experience, best-in-class merchants are implementing interactive technologies within the fours walls of the store. Digital applications and technologies drive engagement, education and conversion, while delivering on the need for a consistent cross-channel brand experience. This session will offer best practices on how retailers can use virtual sales assistance and other interactive tools and to make the store the star of all cross-channel strategies.
Financial advisors espouse that proper asset allocation during times of market volatility can help us sleep better. There is a parallel in the IT world. With volatility driven by technology advancement, virtual & cloud environments, and consumer demand for the newest applications and hardware, a good night’s sleep for an Asset Manager requires properly managed and optimally allocated hardware and software assets in a constantly changing environment.
This session explores this intimidating world, common pitfalls, prescriptive actions and what the latest technology can do to make sure your assets, licenses and infrastructure are optimally aligned to drive wealth in IT…and let the Asset Manager sleep well without the fear of negative audit findings and exorbitant fines.
Do you want to learn about new disaster recovery options from Microsoft experts? Have you been putting off trying new technology due to time pressures or not knowing where to start? Do you think your disaster recovery strategy would benefit from a refresh?
If you answered yes to any of these questions, you need to register for this webcast. You will learn:
•How to replicate any workloads to Microsoft's global datacenters
•How to back up data and protect workloads with nearly infinite scalability
•How to implement a hybrid replication using both cloud and on-premises solutions
•How to create a backup without needing to buy more tape
•How to back up your Windows clients (including Windows 10) to remote storage
Register now to watch live or receive notification when this program is available on-demand.
L’impatto più evidente della Digital Transformation è quello di portare l’IT delle aziende a diretto contatto con il cliente finale; la qualità del software assume quindi un’importanza sempre più strategica, per garantire ai clienti l’affidabilità degli strumenti utilizzati ed una customer experience efficace.
E’ per questo che una corretta definizione dei requisiti e dei test book, nonché una efficiente gestione dei dati a supporto dei casi di test, risultano essere aspetti chiave nell’organizzazione dei processi di Quality Assurance.
Le soluzioni “CA Test Case Optimizer®” e “CA Test Data Manager®” indirizzano puntualmente questi aspetti, guidando in modo determinante l’implementazione del processo di Continuous Testing.
Inherent risks in web, mobile and cloud applications are keeping security practitioners up at night, according to the 2015 SANS survey on application security.
In this webcast, learn about the growing threats against applications, why applications are so risky, why you need to include application security in your enterprise security program, and how to get started.
Attend this webcast and be among the first to receive the associated whitepaper written by SANS Dean of Research, Johannes B. Ullrich, Ph.D.
Everything is getting digitized - everything is becoming “software empowered”. Who is writing all this software? It is central IT or is it business IT and the third parties they employ? How can central IT ensure that it is relevant this exciting new, software empowered, world?
Despite the increasing business pressure to delivery innovative applications, the quality of those applications must be better than ever. Yet the quality of an application depends on the quality of the data used for testing. And creating the right test data, in the right place, at the right time, remains a significant challenge. CA Test Data Manager can help organizations find, create, and provision the data needed for testing — automatically and fast. Test data constraints, which routinely compromise application quality, can be eliminated, accelerating application delivery to market, on time and within budget.
To better understand the benefits, costs, and risks associated with CA Test Data Manager, Forrester interviewed four existing customers using the solution. The interviews revealed that CA Test Data Manager provided customers with a secure end-to-end test management solution that gave them the flexibility and efficiency required to design and develop test cases to help facilitate bringing IT projects to market faster. The results have been published in a new commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of CA Technologies that shows how CA Test Data Manager users could realize a 3-year benefit of $6.9M NPV, ROI of 287%, and a payback period of 6 months.
Vonage, which got its start in residential VoIP, is making a major play for business cloud and unified communications customers.
Channel Partners' Craig Galbraith stopped by the company's office in Scottsdale, Arizona (formerly home to Vonage-acquired Telesphere), to learn more about its growth, the UCaaS market and what it takes to compete in a rapidly growing cloud industry.
Hear ad-tech leader Sharethrough talk about delivering self-service access to powerful analytics using Snowflake and Looker. Sharethrough Director of Analytics, Joseph Bates will join Snowflake VP of Product and Marketing, Jon Bock and Looker Alliances Analyst, Erin Franz, to chat about the benefits of combining Snowflake’s cloud data warehouse with Looker’s data analytics platform.
You’ll hear how Sharethrough, a software company that powers in-feed, native ads for premium publishers & brand marketers, has been able to crunch data 300x faster even while giving more users access to analytics on their data.
In this webinar you’ll learn about the power of combining Snowflake’s elastic architecture and ability to bring together diverse data with Looker’s capabilities that allow users to join and model that data to see the full picture of their business.
Among the benefits you’ll hear about:
- In-database scale and performance: how Looker’s direct database interface takes advantage of Snowflake’s power and flexibility
- Real-time insights: why bringing together diverse data without data movement enables results that are always up to date
- Integrated access to diverse data: how Looker can take direct advantage of Snowflake’s native support for both structured and semi-structured data (like JSON), even making joins across diverse data possible
- Self-service access: how Snowflake and Looker make all of your data available to data users in a consistent, user-friendly way without the burden of infrastructure, tuning, and manual optimization
Flash storage is transforming the data center by enabling new possibilities for big data and all workloads; not only providing performance and consolidation, but now extreme scalability and agility at no compromise. Join SanDisk to learn how flash storage is evolving to enable a new generation of services & applications for an experience never before thought possible!
Taking a strategic approach to location performance measurement can reap big rewards by boosting sales and increasing customer satisfaction. Retailers must strive to understand shopper behavior in each department, including when they visit, how long they stay and what they do after visiting specific locations, information vital to defining and quantifying the desired customer experience. This data can help to determine performance at the departmental, brand or end-cap level – affecting customer experience and retail success.
This presentation will offer insights into the highest value applications of location analytics, including how location analytics measure the effects of marketing, merchandising and store operations on consumer experience and retail performance.
Marge Laney, CEO & Brian Laney, VP Marketing, Alert Tech
In this session, attendees will learn about the truth behind the some of the most valuable square footage in a retail store: the fitting room! This part of the retail store often is overlooked as a revenue generator or customer engagement opportunity. Presenters will share tips and tricks about transforming the fitting room into an engine to increase sales and build customer loyalty. Using a SaaS-based analytics solution, retailers can track store activity and assign data-informed goals to coordinate shopper behavior with fitting room activity. You will be able to take these lessons and apply them to your customer experience to ensure you can define and quantify this process.
Peter Blum, VP of Product Management, Instart Logic
This holiday season, your customers are going to be shopping via mobile devices across wireless networks. Is your website geared up to deliver an optimal shopping experience?
Join us for this session where we will discuss 5 steps you can take to ensure the performance of your online store is optimized for all your customers across any device class.
•Learn why web performance is closely linked with driving higher revenue
•Beat the performance challenges of latency, last mile bottlenecks, and image load time and deliver your website to every mobile device
•Dynamically serve the right image size to the right device - fast
•Increase product image quality and size without reducing performance
•Dramatically improve page load times and therefore conversions
•Case studies: How leading online retailers Dollar Shave Club and One Kings Lane have increased both performance and conversions
Miya Knights, Senior Research Analyst, IDC Retail Insights ; Mike Haze, Director Of Product Management, Mozu
In today’s competitive business landscape, retailers can't afford any delays when releasing new products to market. With a single, integrated commerce platform in place, marketing and merchandising teams can experience a new agility that enables them to rapidly introduce products or open pop-up stores based on market trends and needs.
Join Miya Knights from IDC Research and Mike Haze from Mozu as they discuss how to directly empower marketers and merchandisers with streamlined and powerful tools that create smarter, faster go-to-market strategies. With freedom from IT, retailers can now bring brand consistency and unique product experiences to customers.
Gary Schwartz, President, Impact Mobile ; Eileen Kolev, Retail Program Manager, MicroStrategy
"Do you want to learn how leading retailers such as Whole Foods, The Container Store and Gucci are improving customer service by arming store associates and managers with best-in-class mobile technology? Register for this webinar to find out Retailers know they need to be mobile to meet today’s customer demands. More than half (56%) of retailers say their top business challenge is knowing that “Consumers are using mobile as part of their shopping experience and we need to be there,” according to Retail Systems Research (RSR). This will be vitally important moving into the competitive holiday season.. During the webinar Gary Schwartz, President of Impact Mobile and Chairman of 4more Innovation, will talk about how mobile technology is transforming the store into a “smart location” led by the Internet of Things (IOT): “The IOT allows the retailer to finally build intelligent space around their offering to fulfill their mobile shopper demands.” Central to this next-generation mobile strategy, mobile apps are transforming the way retailers operate and engage with customers. EKN reports that 77% of retailers believe that store operations will have the greatest positive impact from mobility initiatives. Webinar participants will learn about the key benefits of a best-in-class mobile app strategy in time for the holidays, including the ability to: Improve sales, reduce stockouts and improve promotion execution
Enable real-time product information and assisted selling for shoppers; and
Improve employee productivity through mobile training, task-driven alerts, and gamification.
Zimm Zimmerman, VP of Personalization, Merkle and Arif Damji, Senior Director of Strategy & Development, 500Friends
What sets you, as a retailer, apart from your competitors? It is the relationship you have with your customers. During this holiday season, it’s not just price that will separate winners from losers. Instead, retailers who can deliver relevant and personalized conversations with their customers — at scale — will realize the true advantage.
During this webinar we will explore what consumers expect from retailers in regards to personalization and how this affects their holiday shopping patterns. Presenters will provide the steps you can take now to improve personalized communications and how you can use the holiday rush to advance your personalization strategies in the coming year — for real bottom-line results.
Key Take-Aways include how to:
» Uncover the expectations of consumers in regards to personalized communications and how this affects their holiday shopping;
» Explore 10 tips to optimize personalization strategies this holiday season; and
» Use learnings from the 2014 holiday season to improve personalization strategies into 2015.
Richard Mader, Director Emeritus, ARTS; John-Pierre Kamel, Principle, RFID Sherpas
Even if you have not been waiting patiently to find out when RFID would finally reach market saturation in retail, you might be interested to know that the emergence of the Internet of Things (IoT) combined with the omnichannel imperative may have created the perfect storm of circumstances to propel RFID into mass implementation.
Find out more during this upcoming webinar “Inventory accuracy is critical to endless aisle and buy online/pick up in-store,” said Richard Mader, Director Emeritus for the Associate of Retail Technology Standards (ARTS). “RFID is the best technology to achieve up to 99.9% inventory accuracy. And having RFID in all products is the foundation to the IoT. If you want to talk to a device, it must be identified.” During this event, Mader will be joined by John-Pierre Kamel from RFID Sherpas to analyze the latest RFID news, trends and insights — and the impact on omnichannel retail.
Lorenz Jakober, Sr. Product Marketing Manager, Akamai & Daniel Shugrue, Director of Product Marketing, Akamai Technologies
"As much as 41% of sales during Thanksgiving weekend take place online, according to the National Retail Federation (NRF). In fact, online holiday sales generated $78.7 billion in revenue in 2013, and showed yearly increases of 15%.
For retailers, that means you need to do all you can to ensure your web site is available, high-performing, and able to handle peak capacity However, not all traffic is the kind your business desires. During the 2013 holiday season retailers saw a 5x increase in Black Friday attack traffic compared to the beginning of November, and malicious traffic is only expected to increase in the coming retail season.
To learn how to overcome the challenges of the upcoming holiday season, sign up for this webinar today!
During this event, attendees will receive the following strategic insights, tips and tactics:
• Best practices for scaling to meet peak demand;
• How to tackle the complexities of delivering high-quality user experiences across different networks; and
• Strategies that offer scalable protection without compromising performance.
Jim Davidson, Director of Research, Bronto Software
For many retailers, the holiday season actually begins in September. Are you ready? Now don’t panic. Actually, it may be time to panic just a little.
With fewer days between Thanksgiving and Christmas, you need to start planning early in order to finish strong for the year.
Let Retail TouchPoint’s six-part Holiday Connected Consumer Series lead the way to a happy holiday.
Jim Davidson, Director of Research at Bronto Software, kicks off the series with an in-depth analysis of seasonal trends and hour-by-hour data from the 2013 holiday season designed to help you perfect your holiday plan and react with confidence when last-minute, make-or-break situations arise.
This first webinar will address some of the most critical holiday planning questions, such as:
• Should I start my Black Friday sales early?
• How many messages can I send on Black Friday and Cyber Monday?
• What do I do when mistakes happen?
• How can I boost an underperforming campaign?
• What trends should I expect during the 2014 Holiday Season?