Why You Need to Rethink IT Process Automation

New business and IT trends are driving service desk workloads higher than ever. At the same time the service desk is expected to provide faster response times with a lower cost of operation.

Join Craig Kirkeide, UC4 Sr. Solution Architect, and Bill Gray UC4 Sr. Account Manager as they discuss how an IT processes automation solution can work with your existing service desk platform to enable automation of more than 50% of all incidents and service requests, reduce costs, and slash remediation and service fulfillment times.

Register now and learn how you can automate any documented manual remediation or fulfillment task including:
1. Provisioning/De-provisioning Virtual Servers, DB’s and Applications
2. Rebooting Servers
3. Stopping and Starting Applications
4. Updating Firewalls, user access rights, CMDB’s
5. Onboarding/Offboarding of employees

Discover how you can meet SLA's proactively—and eliminate barriers to compliance—in the live webcast, "Meet your SLA's on time, every time " presented by Matt Busch, Sr. Product Manager at UC4.

This 30-minute presentation will offer insights on Service Level Governor, the new UC4 solution that offers complete visibility business process automation and predictive, decision-making capabilities to help companies better manage SLA's.

What You Will Learn

- How to optimize performance and costs by bringing together infrastructure and processing requirements in real time

- How to improve your QoS by coordinating business processes, applications, and IT infrastructure to avoid manual interventions

- How to reduce IT workload by 50% by proactively managing SLAs and eliminating delays and inquiry calls

In this webcast learn how a unified automation platform can eliminate the point solutions that drive up complexity and costs, coupled with reactive IT infrastructure that drives down performance and utilization.

What You Will Learn

- Where you can reduce the number of solutions you need to manage your environment, simplifying administration, increasing your agility, and reducing costs

- How to eliminate the silos of automation that exist in almost all cloud and hybrid environments, and ultimately limit the success of integration efforts

- How to cut costs and improve IT performance by leveraging a highly scalable platform that can handle automation requirements across physical, virtual, and cloud environments—enterprise-wide

- Why it’s better to take an innovation strategy over an integration strategy

As IT environments become more complex, failures become more prevalent. What do IT Process Automation and the movie Minority Report have in common? Both are able to predict events before they occur. What if you could predict IT Process Automation failures before they happened?

Join Rachel Chalmers, Vice President, Research - Infrastructure Management at 451 Research, and Rebecca Dias, Sr. Product Manager at UC4 Software, as they discuss the benefits of an intelligent service governance solution. UC4 understands the business rules and gives IT the tools to have the intelligence and the control to “predict the future”.

Register for this webcast and you will learn:

- How to spend less time being reactive and more time being proactive managing IT process automation
- How to minimize automation failures, reduce penalties, and help align IT to business objectives
- How to reduce the number of tools used for SLA Management
- How to reduce thousands of events to the critical few when troubleshooting

Join Torsten Volk, Senior Analyst, Systems Management at Enterprise Management Associates, and Kerry Lebel, Senior Director of Product Management at UC4, as they discuss how to integrate cloud solutions into the growing infrastructure landscape.

View this webcast and learn:

- How to effectively utilize a centralized platform to break down IT silos to support end-to-end processes
- Tips on how to manage hybrid infrastructure in a way that reduces the impact of complexity on IT Operations
- The three key trends of enterprise IT today and how to successfully manage them through consolidated automation

Watch Jean-Pierre Garbani, Vice President, Principal Analyst from Forrester, and Tom Flitter, Applications and Integration Manager for TASC, discuss how IT process automation is the key to industrializing your operations to improve productivity and reduce costs. Randy Clark, CMO of UC4 software, will moderate the discussion