Patient Centricity – from commitment to effective multi-channel implementation

Presented by

Beverly Smet, VP International Business Development, Sander Speleman, Senior Consultant Patient Engagement

About this talk

Key topics covered : * How to engage with your patients in a multi-channel environment. * Acquire the concepts & tools to: •Optimally segment patients in the digital age. •Determine the ideal patient channel-mix. •Measure the success of patient-centric programs. * Patient case study

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