How IBM Watson's AI + Automation Can Power Your Self-Service Help Desk

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Presented by

Guy Nadivi, Sr. Director, Marketing, Ayehu

About this talk

Steven Spielberg once said there is no such thing as science fiction, only science.  Recent advances in AI would seem to back up Spielberg's assertion, suggesting his prospects as a futurist are bright, in case that film-making thing doesn't pan out. IBM's Watson is a question-answering computer system with natural language capabilities, and has become something of a poster child (poster cyborg?) for mainstream Artificial Intelligence.  Watson's AI can be tapped into as the natural language engine powering enterprise self-service, greatly reducing the burden on your help desk. Please join us on Wednesday May 19th as we demonstrate this integrated solution using IBM Watson and the Ayehu NG automation platform. On this webinar you'll learn how to: - Drive the average cost of your L1 service desk ticket from $20 to $4 - Take the first steps toward digitally transforming your organization into a self-driving enterprise

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Ayehu’s Intelligent Automation platform enables drag-and-drop visual orchestration that automates IT tasks in minutes. The resulting automation workflows save 95% of the time spent remediating incidents, deliver a 35% cost reduction on repetitive manual tasks, and cut incident MTTR by more than 50%. From a single pane of glass, users can orchestrate automation for complex processes that span multiple environments such as AIOps & Monitoring Systems like Solarwinds & LogicMonitor, ITSM platforms like ServiceNow & BMC Remedy, Messaging & Notification Tools like Twilio & PagerDuty, Cyber Security systems like Splunk & CyberArk, and chatbots like MS-Teams & Slack. Over 220+ Enterprise customers trust Ayehu to automate some portion of their IT infrastructure, including Johnson & Johnson, PayPal, Procter & Gamble, UPS, TD Ameritrade, Pitney Bowes, & Credit Suisse. Large MSPs such as Cognizant, Capgemini, and Accenture, all use Ayehu’s platform for their digital labor, increasing their operational efficiency, and providing them competitive advantage in their respective markets. Schedule a demo to learn more: https://info.ayehu.com/ayehu-ng-demo-request