How Slackbots & Ayehu Add Automation to BMC Helix Remedyforce

Presented by

Guy Nadivi, Sr. Director, Marketing, Ayehu

About this talk

BMC Remedy has been one of the leading ITSM platforms for many years. Now the Helix Remedyforce version of BMC Remedy is growing in popularity among organizations already using, and that makes it easy to deploy rapidly for IT organizations who value being nimble. Since that’s a growing segment of the market, and given the surge of interest in chatbots, BMC & Ayehu realized a webinar featuring a demo on how to add slackbots & automation to this platform would have immense appeal to organizations looking to extend the value of their subscription. On this webinar you'll learn how to: * Easily integrate BMC Helix Remedyforce * Take the first steps toward digitally transforming your organization into a self-driving enterprise * Drive the average cost of your L1 service desk ticket from $20 to $4
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Ayehu’s Intelligent Automation platform enables drag-and-drop visual orchestration that automates IT tasks in minutes. The resulting automation workflows save 95% of the time spent remediating incidents, deliver a 35% cost reduction on repetitive manual tasks, and cut incident MTTR by more than 50%. From a single pane of glass, users can orchestrate automation for complex processes that span multiple environments such as AIOps & Monitoring Systems like Solarwinds & LogicMonitor, ITSM platforms like ServiceNow & BMC Remedy, Messaging & Notification Tools like Twilio & PagerDuty, Cyber Security systems like Splunk & CyberArk, and chatbots like MS-Teams & Slack. Over 220+ Enterprise customers trust Ayehu to automate some portion of their IT infrastructure, including Johnson & Johnson, PayPal, Procter & Gamble, UPS, TD Ameritrade, Pitney Bowes, & Credit Suisse. Large MSPs such as Cognizant, Capgemini, and Accenture, all use Ayehu’s platform for their digital labor, increasing their operational efficiency, and providing them competitive advantage in their respective markets. Schedule a demo to learn more: